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5.0 - 8.0 years

9 - 14 Lacs

Chennai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Packet Optical NE Layer 1 SW. Experience:5-8 Years.

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8.0 - 12.0 years

10 - 14 Lacs

Hyderabad

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Meet the Team The Solutions Engineering Team is a high impact team that navigates the technological landscape and creates solutions that address real world business needs. This a closely knit team of highly qualified engineers who are abreast of the latest technology innovations, work with different teams both internal and external and deliver solutions for customers. While technology may sound foremost for this team it is their positive attitude and team work that stands out in the forefront. Your Impact As a Solutions Engineer you would work with the Commercial Select Segment in India to understand customers needs and provide collaboration solutions to address these needs. You will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the Cisco product portfolio, including software and services. Technical sales professional serving as a Technology/Product/Solution consultant. Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion. Provides technical information and design/implementation guidance in concert with Cisco Architecture Seller team(s). Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success. Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning Educate customer on Cisco differentiation and establish technical leadership of Cisco as a brand. Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach. Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers. The India Commercial Select Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space. This position will be based out of Hyderabad and will focus on a specific set of Commercial accounts. As part of the Commercial SelectSystem Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for Indias leading businesses. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth. Minimum Qualifications (Provide up to five (5) bullet points - Bachelor of Engineering degree or equivalent Excellent written, oral communication, listening skills. Min 8-12 years of presales experience in technical position. Cisco products and technologies knowledge about one or more areas like Enterprise Networking, Security, Data centre or Collaboration. Understand the broad aspects of end to end architecture and have knowledge one or more technology areas Should be confident in articulating in a customer conversation Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacentre Networking technologies. Strong whiteboarding/presentation skills. Preferred Qualifications Experience working with the Enterprise customers in similar roles. Technical certifications in any of the areas like Cloud/Security.

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities * Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. * Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. * Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. * Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. * Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. * Read and analyze packet captures using Wireshark. * Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. * Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. * Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications * Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. * Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. * 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. * 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. * Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications * Experience acting as a primary point of contact in customer escalations. * Proficiency in both written and verbal English communication,with the ability to convey complex technical concepts clearly and concisely. * Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. * Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. * Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. * Collaborates within cross-functional teams, fostering a supportive and inclusive environment. * Able to provide constructive feedback to peers when needed. * Networking certifications:CCNP, CWNA, etc.

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8.0 - 12.0 years

13 - 18 Lacs

Bengaluru

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Meet the Team This is an excellent opportunity to bring your talents to the group that develop solutions in Cisco's routing and cloud technologies for the largest web scalers and service providers of the world. This dynamic team develops and supports communication networks and actively engages with all teams across Cisco to leverage solutions. You will work with a technical community and interact with some of the most respected guides in networking as you provide critical engineering support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity to not only support some of the world's largest Web scaler and Service Provider networks. You will also work with Product management, Sales and Marketing teams on pro-active customer engagements covering current technologies. You will actively engage engineering architects and technical domain guides in product development giving to product quality, debuggability and customer technical requirements. Your Impact You are not just a technical guide in your team but also possess the ability to drive your team towards technical expertise. You are passionate, care about customers success, and inspire others to feel the same Actively engage, take ownership, and aim to resolution critical customer issues in Ciscos Routing portfolio Provide guide support and be a critical point of contact for technical and operational issues that require engineering expertise to resolve Apply analytical skills and profound technical knowledge to understand and resolve product and network problems of high complexity Provide technical support to Cisco customer-facing teams and customers; provide status updates on the overall deployment projects Actively engage with Ciscos customer facing teams and travel to customer sites if needed Efficiently apply lab setups to recreate and solve complex problems in systems due to configuration, software or hardware defects Uncover systematic problems and drive plans with respective teams for long term solutions providing better customer experience and product/solution stability Minimum Qualifications: Bachelors in STEM with or more shown experience working in network engineering Demonstrated experience working with protocols (BGP/OSPF/ISIS; EVPN, BFD, IPv4/IPv6; MPLS TE/FRR; L2/L3VPN; RSVP; Multicast (v4/v6) Experienced with real-time operating systems commonly used in Networking systems like IOS-XR, IOS-XR Experience with Linux and open-source technologies Experience with large scale routing and switching architectures Demonstrated experience fixing networking issues in live customer environments to effectively diagnose and resolve problems Preferred Qualifications: CCIE routing or CCIE Service Provider Familiarity with internal Cisco organization and eco-system (BU, AS, TS, PLM, Operations) Masters Degree or equivalent experience in STEM Proven expertise with IOS XR based platform architectures i.e., Cisco 8000, NCS5500 / 5700, ASR9K, NCS540 and NCS560 Practical knowledge and experience with AI concepts and applications

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3.0 - 5.0 years

4 - 8 Lacs

Coimbatore

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The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

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The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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10.0 - 15.0 years

25 - 30 Lacs

Bengaluru

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Network Systems Engineering Technical Leader - Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP - Design and large scale network deployment Meet the Team We are the Data Center Network Services team within Cisco IT that supports network services for Cisco Engineering and business functions worldwide. Our mission is simple build the network of the future that is adaptable and agile on Ciscos networking solutions. Cisco IT networks are deployed, monitored, and managed with a DevOps approach to support rapid application changes. We invest in ground-breaking technologies that enable us to deliver services in a fast and reliable manner. The team culture is collaborative and fun, where thinking creatively and tinkering on new ideas are encouraged. Your Impact You will design, develop, test and deploy DC network capabilities within Data Center Network. You are engaging and comfortable collaborating with fellow engineers across multiple disciplines as well as internal clients. You will create innovative, high-quality capabilities enabling our clients to have the best possible experience. Minimum Requirements Bachelor of Engineering or Technology with a minimum of 10 years of experience in designing, deploying, operating and handling scalable DC network infrastructure (using Nexus OS) Experience in technologies like Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP Experience on handling incident, problem and organisational change Familiarity with DevOps principles, comfortable with Agile practices Preferred Qualifications CCNP or CCIE/DE Experience with SONiC NoS including: Basic configuration (both CLI and config_db.json) Network solve with SONiC QoS monitoring and fix, particularly for RoCEv2 Experience with BGP routing Desirable to have experience with L3 Fabrics Desirable to have familiarity with Nvidia and Linux networking Desirable to have experience with Python, Prometheus, Splunk and Grafana Desirable to have experience with Cisco Firepower firewalls (FTD/FMC) Nice to have Qualifications Experience with Nexus Dashboard Fabric Controller for building and fix Networks Experience with VXLan based networks and solve

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8.0 - 12.0 years

17 - 22 Lacs

Bengaluru

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What You will Do: The MIG BEST (Baseline Engineering & System Test) team at Cisco has embarked on a groundbreaking journey with powerful technologies and Network Automation at the forefront. The high caliber team that prides itself on customer success, outcome orientation, happiness and positivity! The product line includes the industry leading Core, Edge, Access & Optical portfolio and the respective evolutions. You are invited to embark on this incredible journey and lead this change. Role & Responsibilities: The successful candidate will be part of the MIG BEST (Baseline Engineering and System Test) organization with the responsibility to work on the solution strategy, test planning and design of the next generation networks for the SP Routing portfolio of XR based products. Key responsibilities will include: Design, Develop, automate and complete new HW or Features across complex Networks Implement Functional, Interoperability and customer use cases Define and qualify End to End / Solution Architectures, engage in debugging complex network problem and define solutions. Work on Network automation, algorithmic thinking and Analytics applications derived from customer use cases Work on continuous Improvement and Transformation with quality at the centre Collaborate optimally with teams across geographies in 3 + continents, direct customer interfacing and stakeholder management. Primary Skills Deeply passionate about quality and customer success Good Understanding of Service Provider technologies and architecture. Proven working knowledge of Networking protocols and L2 to L7 technologies (ISIS, OSPF, BGP, MPLS, L2VPN, L3VPN, EVPN, Segment Routing, SR-TE, SRv6, MPLS-TE, Multicast, SNMP, Network management tools), along with hands-on experience with Third party Traffic Generator/Emulation Tools. Dynamic experience in Software Quality Assurance with an incredible appetite to make products / solutions better Automation experience with Python, REST, Jenkins & Strong Linux fundamentals in an added advantage. Exposure to Data Models and Network manageability is highly desirable Strong written & verbal communication, and interpersonal skills Results oriented with a high degree of accountability, dedication and responsibility Qualifications and Requirements: BS/MS degree or equivalent in a relevant technical discipline such as EE/CS/ET combined with 8 -12 years of related experience in System and Solution testing or related software test experience. Excellent problem solving skills, familiarity with Linux and modern software tools and techniques for development/debugging and solid software design and development skills Industry certification such as CCNA/CCNP/CCIE/JCNA/JCIE will be a huge plus

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3.0 - 8.0 years

11 - 15 Lacs

Pune

Work from Office

Project description Security is a global organization within Group Technology Infrastructure and Security Engineering. Our services focus on access management for applications and infrastructure, identity management for users, directories, detecting/preventing measures for cyber threats, and exchanging/storing data securely. We provide consolidated and reliable security services that implement secure design principles, and create best-fit solutions. You'll be working as part of our global Infrastructure Vulnerability Management team. As an Tech Business Analyst, you'll play an important role in ensuring the on-going cyber-security of organization. Responsibilities engage with colleagues at all levels to meet business requirements translate business requirements into technical documentation collaborate with technologists to drive delivery conduct as-is and to-be impact analysis contribute to reduction of all security and operational risks, in line with policies and standards identify opportunities to improve our processes, tools and reports Skills Must have Ideally 3 years of experience in applying business analysis techniques, preferably in IT Security or infrastructure projects (Vulnerability Management area preferred). SQL hands-on experience understanding of IP Networks ( OSI model, IP Routing, Firewall, SSL= Ideally 2 years hands-on experience with Vulnerability Management Scanning Solutions Experience managing Business and Technical Requirements from initiation to final implementation Experience with data analysis proficiency with Excel is a must, experience with dedicated tools is a plus. Experience with Business Process analysis (documentation of as-is and to-be processes, process improvement). Ability to work independently on assigned tasks and driving them from start to completion. Ability to challenge and propose possible improvements (in various areas, e.g. process, reporting) Ability to explain complex concepts in a clear and concise manner Use to work with stakeholders on different levels of the organization, including managers Use to work in a demanding and variable environment Excellent written and verbal communication skills Fluent in English Nice to have N/A

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3.0 - 5.0 years

5 - 7 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Network Data Admin Experience: 3-5 Years

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5.0 - 8.0 years

7 - 11 Lacs

Gurugram

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As a Lead Administrator at Wipro Technologies, you will play a pivotal role in managing and implementing AAA (Authentication, Authorization, and Accounting) solutions. Your key contributions will include the ability to integrate with various identity stores, optimizing endpoint rollouts across diverse operating systems, and ensuring robust authorization policies that align with customer requirements. You will work collaboratively with operational teams to drive successful project implementations while leveraging your technical knowledge to troubleshoot and enhance system performance. Your responsibilities will extend to maintaining high standards of service and operational efficiency through effective management of troubleshooting processes, enabling seamless migration and upgrades of the Cisco Identity Services Engine (ISE), and articulating technical processes to non-technical stakeholders. A crucial part of this role is your commitment to provide technical support during architecture planning and implementation phases for new projects within your service tower. Success in this position will require not only strong technical capability but also the aptitude to lead teams effectively, manage client relationships, and ensure continuous service improvement through innovative solutions. Key Responsibilities: Must have:Thorough understanding on AAA concepts Supplicant, Authenticator, Authentication Server, etc.Thorough understanding on Dot1x concepts, MAB use cases and optionsAbility to configure Authentication & Authorization policies based on use cases defined.Ability to understand customer use cases and translate them into AAA policies.Ability to integrate to common ID stores like AD, LDAP, etc.Good hands on experience in rolling out endpoints of all common types Windows, Mac, Linux, etc.Good coordination skills while roll outs with customer Ops team Endpoints, Switches/WLAN, etc.Good hands on experience with testing use cases Dot1x, MAB, Profiling, RBAC, Guest.Good knowledge on Access Layer AAA configuration and Troubleshooting skills (L2 switches, WLAN, WLC)Good troubleshooting experience in solving supplicant issues (Windows, NAM, Mac)Clear with TACACS concepts.Good experience with ISE upgrades, Migrations (ISE to ISE), apply patch, backup/restore, etc. This role requires between 5-8 years of experience relevant to AAA solutions, with opportunities for continuous learning and professional development provided. At Wipro, we explicitly encourage applications from individuals with disabilities. Mandatory Skills: Cisco - Identity Services Engine -ISE. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 6 Lacs

Bengaluru

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Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Testing. Experience: 5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Data Networking Implement & Maintenance. Experience: 5-8 Years.

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10.0 - 15.0 years

14 - 19 Lacs

Pune, India

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Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation – everything out of one hand. We are looking for a Software Architect You’ll make a difference by: Drives and guides a software architecture, i.e. a technical realization concept, that allows a cost efficient and timely realization of the software with appropriate quality, even in the face of challenging and changing requirements and realization technologies. Validates system, customer, market or contract requirements, clarifies understanding and feasibility and translates them into software requirements. Drives the elaboration of realization alternatives and the decision process. Coaches and motivates a software development team regarding technical aspects; involves necessary experts from late phases, like operation or service. Leads the technical implementation of the project Mentorship of developers and leads Communication with key internal and stakeholders Hands on with the required skill set Programming languages: One of Java / Python / .NET Smart Pointers Packet Sockets - background knowledge Build - Autotools Memory Alignment - Protocol parser Byte order- Big endian/small endian Rust, Click Operating systemsLinux Familiar with Linux namespaces - testing Virtualization with QEMU (Nicetohave) SystemD services Packet Filtering – Iptables Experience development on linux platform. Building linux kernel from custom packages - Yocto Everyday experience in using linux Scripting languagesShell script, Python Shell Script - should have security focus. Experience writing secure scripts, especially developers. For test - Python and then shell(important) Networking: IPv4, IPv6, Firewalls, Routing, Linux networking For the CORE : Basic understanding and concepts of packet structure and Layer 2,3,4 protocols.(wikipedia & RFCs) IPV6 IPv4 Ethernet UDP TCP IEEE 802.11 WLAN TLS - MMI services HTTP/S REST API - Services Bridging switching and routing. Mesh routing OSI layers undestanding, should be able to take a call on the tools." ProtocolsSNMP knowhow of application of SNMP protocol. Hands on knowledge of Git Very important as it’s a central piece basic GIT usage (add,commit,clone,fetch,pull,push) basic git background (working tree,sbaging area , object) manual resolution of conflits Ameding commits Rebasing,interactive rebase, squashing commits Desired Skills: 10+years of experience is required. Great Communication skills. Analytical and problem-solving skills Desired Skills: 10+ years of experience is required. Great Communication skills. Analytical and problem-solving skills Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about Siemens careers at: & more about mobility at https://new.siemens.com/global/en/products/mobility.html

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2.0 - 3.0 years

4 - 8 Lacs

Gurugram, India

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Customer Service Engineer with 2-3 years of experience in Installation, Preventive maintenance & troubleshooting of CT & MRI systems. Good knowledge of Electrical & electronics, LAN/WAN networks, TCP/IP protocols, network technologies & hospital networking. Strong problem-solving abilities, analytical skills and hands-on troubleshooting experience. Excellent communication skills, customer handling, and people skills. Willingness to travel extensively and support emergency service requirements. Execute all service activities assigned to him/her, which are coordinated via the Customer Care Center, in an adequate and appropriate manner. It will include all service incidents, installation, preventive maintenance and system modifications / Updates on demand. Responsible for performing technical diagnostics, software loads, calibrations, performing planned maintenance. Responsible for remote online troubleshooting by analyzing error logs of system and providing solution to customers remotely. Communicate and accept advice from "Regional Support Centre" (RSC). Ensure optimal performance in all process activities related to within his/her area of responsibility. Escalate incidents directly to the “Regional Support Center” (RSC) according to the defined parameters. Inform RSC on all escalation issues and report any customer complaints with proper documentation to RSC. Maintain highest customer satisfaction, within the framework of Siemens Healthineers, Customer Services.

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10.0 - 12.0 years

5 - 9 Lacs

Gurugram, India

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: At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. We make real what matters. This is your role: You are among the first set of respondents to respond to requirements of our new and existing customers who entrust Siemens to be a partner in their objective for a reliable solution to handle switching and protection of Substations be it for Transmission Purpose or for Industrial Use. In collaboration with the direct responsible you must ensure accurate tender and offer process of Turnkey / Partial Turnkey EPC / LSTK contracts relating to large format HV / EHV AIS / GIS substations to meet customer expectations in term of appropriateness, quality, and reliability and in line with profitability corridor as agreed upon for the case. You need to be able to deliver and manage the Offer development independently and in the reasonable time frame as agreed on a case-by-case basis for ac substations upto 765KV. What we expect from you Prepare High quality offers and be able to participate in discussions as well as negotiations with customer / consultants in collaboration with Sales. You are responsible for offer KPI’s. Lead from the front and co-ordinate with other Offer making Team resources and achieve deadlines (ex. Offer Approval Process, Techno Commercial Bid Documentation, Bid Submission) with both external and internal stakeholders (like factories, design centres, purchase, other businesses, end customers etc). Evaluate the assigned RFP / Tender and be able to fine tune the technical solution along with the Engineering and Product Experts to ensure a competitive and technically compliant bid participation. With full involvement in clarifications and suggestions to the Client – you are responsible for proposal write-outs to the customer. Deep evaluation of supplier’s offers – both technical and commercial and participate in Vendor Meetings as required. Be able to comprehend the offer structure jointly with other support teams and contribute towards alignment for Bid Concept, Cost and Technical Validation, Taxation, and a Winning Strategy. Be able to discuss and align with the customers the time schedule requirements and defend the same if required. Be able to understand / decipher critical aspects of a tender/ customer requirements / concerns and proactively search for solutions and risk resolution jointly with other team stakeholders. Be able to present and defend the Bid Concept as part of the approval process. At times be able to practice a consultative approach to a customer and express about the best practices and benchmark approaches to present Siemens as a competent partner. What experience / skills we require you to have: Proven experience of at least 10-12 years in Substation Proposal process or project engineering or project execution or Sales with deep exposure to HV/ EHV substations and substation practice At least 3 year’s Experience in Offer Management of Substations according to internal processes Hands on experience on costing of Turnkey bids Experience of Indian Private & Public Tenders / RFPs including TBCB tenders Degree / Postgraduate in Electrical Engineering - Power System Good knowledge of MS Excel & Power Points, Willing to travel 10-15% of the time. Self-motivated, strong focus on achieving goals, initiative, autonomy, and willingness to work in team. Maturity in understanding customer expectations. Experienced in managing work to meet inflexible deadlines

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2.0 - 5.0 years

5 - 9 Lacs

Gurugram, India

Work from Office

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Job overview This position is for system engineer with experience on engineering of protection system and substation Automation system. Preparation of Protection SLD’s, Trip matrix, interlocking logics etc. as per customer specification/requirements. Design of Control & Protection Panels for all voltage levels system, should have knowledge of various bus arrangements. Control and protection schematic preparation for various power system equipment i.e. Generator, Line, Transformer, Reactor, Busbar etc. Preparation of FAT/SAT/GTP/TTR/FDS/HEAT LOAD documents. Preparation of CRP interfacing drawings. Preparation of various types of System Architecture based on system requirements. Knowledge on different serial and ethernet based protocol used in Substation Automation System. Should have knowledge on Master Slave and client server philosophy, IEC61850 protocol and Computer networking. Discussion with customer for drawing approval/resolution of query. Initiating loadings to factory for material procurement, fabrication and wiring of the systems under scope. Support to Sales/testing/commissioning team. Eligibility criteria / Skill Sets B.Tech /B. E in Electrical/Electronic Engineering. 2-5 years of relevant experience. Has good interpersonal, negotiation and communication skill. Fast learner and able to work independently or as a team player. Able to work under minimum or less supervision. Shall have good knowledge of computers, especially Excel, Word, Power point etc. E Base software knowledge will be added advantage. This role is based in Gurgaon, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. Make your mark in our exciting world of Siemens We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure at

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5.0 - 8.0 years

6 - 10 Lacs

Pune, India

Work from Office

Hey Innovator! We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make an outstanding addition to our vibrant team. Siemens Technology and Services Private Limited (STSPL) is the Indian subsidiary of German multinational engineering and electronics conglomerate Siemens that focuses on IT and management services. The subsidiary is split into four unitsCorporate Technology India, Siemens Corporate Finance and Controlling, Global Shared Services, and Siemens Management Consulting. Located in Balewadi High Street in Pune , it has over 5000 employees. We are looking for a Telecomm Engineer – Telephony meeting the need for smart-mobility solutions. We are making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions. Your new role – challenging and future-oriented Design and develop telephone, CDRS and MCS system architecture based on technical and operational requirements. Configure and install telephony hardware (IP/analog), software, CDRS and devices. Ensure integration or collaborate with existing communication, TETRA, PAS and SCADA, or control systems. You will implement all engineering tasks (high- and low-level design, equipment location planning, cable route and rack planning) of the Telephone, CDRS and MCS Systems. You will ensure processes to be rigorously followed, and documentation generated (e.g. specifications in requirement management tool, descriptions of the interfaces) You will also be responsible for commissioning and installation supervision of the equipment for Telephone, CDRS and MCS Systems; support of first article inspection and factory acceptance tests customer and supplier clarification to fulfill system requirements and performance Training for customers and internally (team) You are familiar with related telecommunication standards as well railway related standards (EN50121-4 (EMC), EN 50126 (RAM(S)), EN 50129), telecommunication and preferably railway design engineering methodologies We don’t need superheroes, just super minds You have bachelor’s degree in engineering, preferably in electrical / electronic engineering wit railways specific specialization You carry 5 to 8 years of relevant experience in various technologies (Telephone (Analog/VoIP), CDRS and MCS and/or other Telecommunication Systems) Strong knowledge of IP networking, signaling protocols (e.g., SIP, ISDN), and telephony standards. You may have technical knowledge on other telecom-subsystems of a railway project You have experience in reading and understanding technical requirements Interest in generation of project specific design documentation and HW design of Interlocking subsystem, including power supply. Knowledge of engineering processes and interpersonal skills to interface different departments. Proficiency in common calculation tools, MS Office, CAD tools You thrive in a multi-cultural environment and you are familiar with working in large matrix organizations Willing to work as team member in international projects. We’ve got quite a lot to offer. How about you This role is based in Pune. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity, and help us craft tomorrow. Find out more about Mobility athttps://new.siemens.com/i

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7.0 - 12.0 years

5 - 9 Lacs

Gurugram, India

Work from Office

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Experience in preparation of bids, costing and technical evaluation of vendors' offers vis a vis technical requirement of the bid for International/Domestic projects. Experience in cost estimation & Product knowledge of for EHV & MV Substation, Switchyard & E house Sound knowledge for Environment, Health and Safety to drive Zero Harm Culture in Siemens. Sound commercial knowledge with hands on experience of project financials such as estimation and tracking of revenue, billing, receivables and profits. Years Of Experience 7 - 12 Years Education B.E. in Electrical/ Electronic Engineering "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WE’VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at "

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5.0 - 10.0 years

9 - 14 Lacs

India, Bengaluru

Work from Office

The Senior Cloud Network Administrator is responsible for managing and operating the organization's Azure and AWS cloud-based network infrastructure. This role involves building and managing Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and proxies to ensure the stability, integrity, and efficient operation of the cloud-based information systems that support core organizational functions. The administrator will also handle day-to-day incidents, changes, and problem records, and should have experience with ITSM processes and tools such as ServiceNow or similar. Responsibilities: Build, manage, and maintain the company's Azure and AWS cloud-based infrastructure. Establish and manage Azure ExpressRoute and AWS Direct Connect to ensure secure and reliable network connectivity. Design and implement virtual networks within Azure and AWS environments. Build and manage DMZs in Azure and AWS to provide an additional layer of security. Implement and manage cloud native and 3rd party firewalls to protect cloud-based resources. Set up and manage proxies to control and secure internet access. Enable and configure monitoring for cloud network infrastructure. Monitor alerts and address issues promptly to ensure minimal disruption to services. Handle day-to-day incidents, changes, and problem records, ensuring they are resolved within SLAs. Use ITSM processes and tools such as ServiceNow to manage incidents, changes, and problem records. Create and maintain comprehensive documentation of the cloud-based infrastructure. Technical skills Network ArchitectureUnderstanding of network infrastructure including routers, switches, firewalls, and associated network protocols and concepts. Proficiency in Azure and AWS cloud servicesThe administrator should have a deep understanding of Azure and AWS network related services, including Azure ExpressRoute, AWS Direct Connect, virtual networks, DMZs, cloud firewalls, and INAC proxies. Proficiency in Problem-SolvingStrong problem-solving skills are needed to troubleshoot and resolve issues that arise in the cloud infrastructure. Network Monitoring ToolsExperience with network monitoring tools such as Wireshark, iPerf, etc. Basic Network SecurityKnowledge of network security measures, firewalls, intrusion detection systems, and other industry-standard techniques and practices. IT Service Management (ITSM)Experience with ITSM processes and tools such as ServiceNow is crucial for managing incidents, changes, and problem records. CertificationsCertifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar can demonstrate a high level of technical proficiency. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. Overall 5+ years’ real experience as Senior Cloud Network Administrator and troubleshooting network incidents and problems. Experience with Azure and AWS cloud network services and understanding of network architecture. Excellent written and verbal communication skills to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders. Certifications such as CCNA, CCNP, Azure Administrator Associate, AWS Certified SysOps Administrator, or similar are advantageous.

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is Senior Appian Developer Key Result Area: 1. Expertise in implementing BPM solutions for case Management and process simplification using BPM for financial domain. 2. Good knowledge of the product including BPM Fundamentals, Architecture Components, Technical Features such as Designer Features, Configurations in Appian etc. 3. Should have good experience in design and development in Appian BPM including components such as Tempo, Mobility Features, Forums, SAIL, Plugin development, Smart Services, Reports, Deployment etc. 4. Expertise in business Integration deployment and human task management using Appian 7.X versions. 5. Expertise in building rules engine to support processes. 6. Experience in designing the integrations based on SOA, which allows different applications to exchange data with one another. 7. Exceptional Communication skills. 8. Good experience in BPEL (Business Process Execution language) to create process and flows. 9. Good experience with developing Business Orchestration base interacting with Web services using Appian. 10. Development experience of Micro flows, Long Running BPEL Services and Human Task/Workflow Development 11. Strong knowledge in Object Oriented concepts 12. Added advantage to have experience on Web APIs, Sites, Process Model as a Service, Admin Console, Document Management, and Integration Smart Services. 13. Appian Analyst Certification on recent Appian versions is must. Senior developer is good to have. 14. Knowledge of webservices and integration would be preferred. 15. Prior work experience in development of SOAP and Restful webservices and integration would be preferred.

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Gurugram

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Cisco Firewalls and VPN. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: CISCO Digital Network Architecture. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Aruba Wireless Admin. Experience: 5-8 Years.

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