Supply Chain Lead Logistics

As a Supply Chain Lead in Logistics at Dermatouch (A Brand of Cloud Wellness Pvt. Ltd.) located in Ahmedabad, you will play a crucial role in optimizing and driving our logistics and distribution functions. With over 5 years of experience in Logistics/Supply Chain Management, preferably in FMCG, Pharma, or D2C brands, you will oversee transportation, warehousing, dispatches, last-mile delivery, and ensure seamless operations for B2C, B2B, and medical channel partners. Your responsibilities will include leading end-to-end logistics operations across various channels, managing relationships with 3PL partners, courier services, and transport vendors, monitoring delivery timelines, reducing turnaround time, and minimizing logistics costs. You will also be responsible for overseeing warehouse coordination for order fulfillment, inventory dispatches, ensuring compliance with packaging, labeling, and product handling SOPs, and collaborating with customer care and tech teams to reduce RTO and failed deliveries. Additionally, you will be expected to generate MIS reports, analyze shipment data, drive performance improvements, implement scalable processes and SOPs for logistics and distribution, ensure smooth return & reverse logistics handling (especially in D2C), and drive timely inward/outward flow from manufacturing units to warehouses. To be successful in this role, you should possess a Bachelor's/Masters degree in Supply Chain, Logistics, Operations, or a related field, along with 5+ years of experience in supply chain logistics, preferably in D2C, FMCG, Pharma sectors. Proven experience in managing 3PL and courier networks, a strong knowledge of warehousing, order fulfillment, and shipping technologies, proficiency in Excel, Tally, ERP/SAP, or logistics management tools, an analytical mindset with strong problem-solving skills, and excellent communication, negotiation, and leadership skills will be essential for this position.,