Student Success Specialist

Job Title: Student Success Specialist Location: Bangalore, India Salary: ₹20,000 – ₹35,000 per month Experience Required: 1–2 Years Working Days: 6 days a week Working Hours: 9 hours per day Languages Required: English, Kannada & Hindi

About Us

Founded in 2000, Prakash Cellular Service & Training Institute is one of Bangalore’s most trusted institutions for mobile and laptop service training. With over two decades of experience and a legacy of training 1,000–2,000 students annually, we are committed to developing skilled professionals for the fast-growing tech repair industry.

Job Summary

We are seeking a dynamic and personable Student Success Specialist to join our team. In this role, you will guide prospective students through the admissions process, provide detailed information about our training programs, and help them make informed decisions about their career paths. The ideal candidate will have a strong background in sales or counselling, excellent communication skills, and a genuine interest in student development.

Key Responsibilities

• Contact prospective students via phone to provide information about our training programs.
• Explain course details, benefits, fees, and career opportunities.
• Understand student needs and guide them toward suitable programs.
• Follow up with leads and inquiries to ensure timely conversions.
• Maintain accurate records of calls and student interactions using CRM tools.
• Deliver exceptional customer service and address student concerns promptly.
• Collaborate with the admissions and marketing teams to support outreach campaigns.

Requirements

• 1–2 years of experience in admissions counselling, telesales, or student support.
• Fluent verbal communication skills in English, Kannada & Hindi.
• Ability to build rapport, influence decisions, and close enrollments.
• Basic computer skills and familiarity with CRM software.
• Self-driven, results-focused, and a cooperative team member.

Benefits

Attractive performance-based incentives.

Opportunity to contribute to a reputed and expanding institute.

Friendly, growth-oriented work environment.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person