Staff Engineer - Site Reliability

Freshworks

10 - 15 years

13 - 14 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Automation Linux Architecture GCP RDBMS MySQL Oracle IT operations Troubleshooting Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Design, write, and deliver software to improve the availability, latency, and efficiency of Freshworks Products & Platforms.
Develop scalable, cloud-native architectures that support business growth.
Design and implement self-healing and auto-scaling mechanisms.
Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence.
Independently determine and develop architectural approaches and Infrastructure solutions.
Define strategy, vision, and roadmap adhering to well architected principles of performance, availability, scalability, performance and resilience
Experience with AI-driven system optimization or predictive analytics for IT operations.
Drive blameless postmortems for large scale incidents.
Define and drive automation and orchestration strategies.
Strategize cost optimization across Freshworks Cloud environment.

Qualifications

Experience: 10-15 years
Advanced understanding of programming concepts (data structures, algorithms, object-oriented programming).
Experience with relevant

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