Sr Program Supervisor

As a Sr Program Supervisor here at Honeywell, you will lead and manage engineering programs. Your ability to define project scope, objectives, and deliverables in collaboration with cross-functional teams will help align projects with business goals and customer requirements. By developing and implementing project plans, including timelines, budgets, and resource allocation, you will ensure efficient project execution and delivery. Monitoring project progress and ensuring adherence to timelines and budgets will help maintain project efficiency and cost-effectiveness. Your expertise in identifying and mitigating risks and issues that may impact project delivery will contribute to successful project outcomes.

In this role, you will have an impact by ensuring the successful execution and delivery of engineering projects, driving operational excellence, and fostering a culture of continuous improvement and innovation.

MUST HAVE

• Minimum of 15 years of experience in the field of service or a related technical role.
• Strong leadership and interpersonal skills.
• Strong business acumen and understanding of market dynamics.
• Ability to effectively manage multiple accounts and prioritize tasks.
• Customer-focused mindset with a passion for delivering exceptional service
• Ability to work independently and as part of a team
• Excellent technical knowledge of building automation systems environment.
• Strong problem-solving and decision-making abilities.
• Excellent communication and customer service skills.

WE VALUE

• Bachelor s degree in engineering or a related field.
• Experience in the building automation industry.
• Certifications in relevant technical areas.
• Knowledge of industry regulations and standards.
• Continuous learning and staying updated with industry advancements.

MUST HAVE

• Minimum of 15 years of experience in the field of service or a related technical role.
• Strong leadership and interpersonal skills.
• Strong business acumen and understanding of market dynamics.
• Ability to effectively manage multiple accounts and prioritize tasks.
• Customer-focused mindset with a passion for delivering exceptional service
• Ability to work independently and as part of a team
• Excellent technical knowledge of building automation systems environment.
• Strong problem-solving and decision-making abilities.
• Excellent communication and customer service skills.

WE VALUE

• Bachelor s degree in engineering or a related field.
• Experience in the building automation industry.
• Certifications in relevant technical areas.
• Knowledge of industry regulations and standards.
• Continuous learning and staying updated with industry advancements.

Sr. Program Supervisor

KEY RESPONSIBILITIES

• Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customers.
• Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations.
• Fix the financial burdens and create business cases for improvement.
• Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites.
• Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations.
• Maintain a high level of customer satisfaction through an effective communication and problem resolution approach.
• Execute internal and external MOS on services delivery, system performance and improvement actions.
• Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations.
• Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions.

Sr. Program Supervisor

KEY RESPONSIBILITIES

• Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customers.
• Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations.
• Fix the financial burdens and create business cases for improvement.
• Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites.
• Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations.
• Maintain a high level of customer satisfaction through an effective communication and problem resolution approach.
• Execute internal and external MOS on services delivery, system performance and improvement actions.
• Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations.
• Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions.