Sr. Key Accounts Executive / Key Accounts Executive

Job Description

ABOUT UNILEVER: Job Title: Sr. Key Accounts Executive / Key Accounts Executive (eCom) Function: Customer Development Location: Mumbai HO EXPECTED WORK In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live Execution Rigor - The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment Budgeting - She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms Financial Hygiene - The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account Negotiations and Operations - The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel Working with collaborative teams - The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line Growth Mindset - As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer. EDUCATIONAL QUALIFICATIONS, EXPERIENCE SKILLS MBA/Master s degree Overall years of experience should be at least 2-4 years of work experience across sales marketing in FMCG. Experience in e-commerce set-up will be preferred. Technical aptitude and agility to learn web-based tools Looking for talent with - owners mindset, passion and agility