Sr. Consultant

Cognizant

8 - 12 years

35 - 50 Lacs

Pune

Posted:21 hours ago| Platform:

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Skills Required

settlements merchant acquiring confluence management skills consulting sfdc verbal communication interpersonal skills engineering research reconciliation assurance product management enhancements writing scrum communication skills jira sr customer experience hardware

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

Manager Job Description – Merchant Payments & Processing

Product management skills – must have

Collaborate with the client and Cognizant Tech & Design teams to ideate new experiences & features, elaborate features into epics and stories, document functional and non-functional requirements.
Participate in product discovery phase and provide insights & enhancements that would benefit the end customer.
Take complete ownership of the product and monitor the product performance through relevant metrices.
Develop personas in conjunction with the Design team.
Advocate on behalf of the customer for the engineering and design team
Assist the Product Owners, Product Managers and Scrum Masters in prioritizing the product and sprint backlog.
Be the functional champion for the technical and design team while fostering collaboration among the team members.
Work closely with engineering and quality assurance to ensure the problems are identified early and product evolves delivering superior customer experience.
Prepare and host the sprint review, demonstrating what was ‘Done’ and what was not ‘Done’, receive feedback from the (key) stakeholders and collaborate on the next steps to optimize the products’ value.

Domain knowledge [ MUST]

Should have strong knowledge in the overall Merchant Acquiring Landscape.
Experience in working on Merchant Onboarding, Clearing & Settlement and Servicing Area
Expert in money movement and payments, with a comprehensive understanding of merchant sign up, On-Us & Off-Us payment gateways, merchant services merchant payments, Point of Sale (POS – hardware & software) implementation and reconciliation processes.

Skills

Knowledge on SFDC is MUST
Must be able to work in a fast paced and matrixed environment.
Should be proactive and self-starter with ability to prioritize tasks vs time.
Strong customer orientation and excellent research and problem-solving skills with a focus attention to detail.
Excellent verbal and written interpersonal and communication skills.
Familiar in tools such as JIRA & Confluence to carry out day today BAU tasks.

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