Sr. Associate Account Management

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. Job Description The duties and responsibilities of this position consists of, but are not limited to, the following: Collaborate with contract management Team members to review, and execute various contracts and agreements between our client and our carriers Ability to comprehend rates and surcharges from various ocean carriers with multiple trade lanes Inquire when carrier instructions or details are different from CMT teams’ guidance Ensure contracts meet legal, compliance, and regulatory requirements per internal processes and procedures Responsible for updating the AMD’s in the OBM while validating discrepancies with the Contract management teams Maintain base rates, surcharges and amendments in the OBM Maintain most up-to-date contracts in internal system Document carrier SOP’s Identify areas for improvement related to our client's contract processes and workflows Develop, maintain and manage processes related to contracts submission, documentation, review, and retention i.e. all forms, templates, terms Collect and maintain company contracts, approvals, signatures, and related documents Contribute to general team initiatives, including taking on special projects as necessary Other duties or responsibilities as assigned according to the team and/or country specific requirements Qualifications Any graduate Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less