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SPARC CPT Shift Engineer

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

End-to-end onboarding of SMS, WABA, RCS, Voice Services. Manage Recharges and Credit Limits for the onboarded Customers. First level troubleshooting of the issues related to SMS, WABA, RCS, Voice Services and further coordination with L2/L3 Teams. End-to-end customer handling to provide timely support for the raised issues. Respond to alerts, incidents and service requests related to Above mentioned services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Show more Show less

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Smartping
Smartping

Information Technology

Tech City

50-200 Employees

24 Jobs

    Key People

  • Alice Johnson

    CEO
  • Bob Smith

    CTO

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