Channel Sales Head_ Smartping AI@Gurgaon

Job Description

Who we are? Founded in 2015, SmartPing is a specialized Enterprise & Tele Communications service provider that connects businesses with their consumers over telecom and internet channels. ONE-STOP-SHOP for integrated communication backed up by innovative and intelligent technical platforms for SMEs, MNCs, large enterprises & Government entities Job description We are seeking a dynamic Channel Sales Manager to drive growth and expand our market presence in CCaaS/Voice solutions. The ideal candidate will be responsible for developing and managing channel partnerships, fostering relationships with System integrators , Technology companies, and Channel partners to achieve sales targets in the designated region. Role: Channel Partner Manager/ Head (IC Role) Vertical: Voice/CCaaS Department: Sales Experience: 10+ years Employment Type: Full Time, Permanent Location: Gurgaon ( PAN India coverage) Roles and Responsibilities a)Partner Acquisition & Business Development: Identify, recruit and onboard new resellers, VARs, system integrators and telecom channel partners across India. Develop regional partnership strategies to drive business expansion in key markets. Ensure continuous pipeline growth through channel-driven lead generation and joint GTM initiatives. b)Partner Enablement & Sales Support: Conduct partner training sessions, workshops and sales enablement programs to enhance product knowledge. Provide partners with sales toolkits, pitch decks, pricing models and competitive positioning strategies. Work closely with partners to co-develop sales opportunities and close high-value enterprise deals. c)Revenue Growth & Partner Performance Management: Set and track partner sales targets, revenue goals and market expansion KPIs. Develop and implement incentive programs, commission structures and joint marketing plans to drive partner engagement. Monitor partner sales performance, identify gaps and take corrective actions to enhance productivity. d)Collaboration & Cross-Functional Coordination: Work closely with Sales, Marketing, Product and Customer Success teams to align channel strategies. Collaborate with Marketing to execute joint GTM campaigns, webinars and co-branded events. Ensure seamless coordination between technical support teams and partners for smooth service delivery. Required Skills & Experience: 10+ years of experience in Channel Sales, Partner Management, or Business Development in CPaaS, UCaaS, SaaS, or Telecom industries. Proven track record of building and scaling channel partner programs across multiple regions. Strong understanding of partner ecosystem dynamics, including resellers, system integrators and technology alliances. Experience in driving partner-led revenue growth and executing joint GTM strategies. Excellent relationship-building, negotiation and stakeholder management skills. Strong analytical skills to track partner performance and optimize channel sales strategies. Ability to work in a fast-paced, high-growth environment and manage multiple partner engagements simultaneously. Educational Qualifications: Bachelors/ Masters degree or equivalent.