Solution Success Analyst

Walk-in drive details: Interview Schedule Date: 7th June 2025 Time: 9:30 AM - 12:00 PM Location: Office Number 701, 7th Floor, B-1, The Cerebrum IT Park, Vadgaon Sheri, Kalyani Nagar, Pune 411014 Interview Rounds First Round: Communication Test followed by an Aptitude Test Second Round: Technical Test Third Round: Panel Interview followed by an HR Discussion Important Instructions Please bring a copy of your updated CV. Wearing a helmet is mandatory for entry into the premises. Job Responsibilities: Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email. Troubleshoot customer problems, working with product engineering. Education/Experience: Bachelors degree in Engineering in a STEM discipline. Our Hiring Process is Easy with eGain: Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office.