📢 Walk-In Drive – Automation Professionals Only 📍Location: Office Number 701, 7th Floor, B-1, The Cerebrum IT Park, Vadgaon Sheri, Kalyani Nagar, Pune – 411014 📅 Date: Saturday, May 24, 2025 🕙 Time: 10:00 AM -12 PM 🔍 Experience Required: 3 to 6 years 💼 Role: Automation (Only candidates with relevant experience will be considered) 📌 Important Instructions • Please bring a copy of your updated CV • Wearing a helmet is mandatory for entry into the premises • The job description for the position is mentioned below for your reference About the company Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time . Responsibilities Build a closed loop test-driven system to automate the quality assurance process, using open source, commercial, and AI-powered capabilities. When necessary, design and develop tools and scripts to improve the system . Education and Experience Bachelor’s degree in computer science or a related field from a top-tier university. Master’s degree preferred. 3 to 6 years of software development experience . Technologies : AWS services Java, Python Selenium Playwright Our Hiring Process is “Easy with eGain" Step 1 Aptitude test, this is a GRE style test (53 minutes or less ) Step 2 In-person interview at eGain Pune office . Next step Email resumé to indiahrrecruitment@egain.com with “Quality Engineering” as email subject. Show more Show less

Executive, HR Location: Pune, IN Experience: 1 to 3 years About the company Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities We are looking for a proactive and detail-oriented HR Operations & Recruitment Executive to support our growing HR team. The role involves managing the full recruitment lifecycle—from sourcing and screening to onboarding. Responsibilities also include HR operational tasks such as maintaining employee records, managing documentation, and supporting process improvements. The ideal candidate should have strong communication skills, familiarity with HR systems, and a passion for building efficient HR workflows. Education/Experience MBA or PGDBM in Human Resources. Our Hiring Process is “Easy with eGain” Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office. Next step Email resumé to indiahrrecruitment@egain.com with “Executive, HR” as email subject. Show more Show less

Walk-in drive for Solution Success Analyst role: 📅 Interview Schedule Date: 7th June2025 Time: 10:00 AM - 12: 00 PM Location: Office Number 701, 7th Floor, B-1, The Cerebrum IT Park, Vadgaon Sheri, Kalyani Nagar, Pune – 411014 📝 Interview Rounds First Round: Communication Test followed by an Aptitude Test Second Round: Technical Test Third Round: Panel Interview followed by an HR Discussion 📌 Important Instructions • Please bring a copy of your updated CV. • Wearing a helmet is mandatory for entry into the premises. • The job description for the position is attached for your reference. Location: Pune, IN Experience: 0 to 2 years About Company: Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities: Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email. Troubleshoot customer problems, working with product engineering. Education/Experience: Bachelor’s degree in a STEM discipline. Our Hiring Process is “Easy with eGain” Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office. Next step Email resumé to indiahrrecruitment@egain.com with “Solution Success Analyst” as email subject. Show more Show less

About the Company Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Develop, enhance and run JMeter load test scripts Identify performance issues in the application using tools, data and automation Education and Experience Bachelor’s degree in computer science or a related field 2 to 4 years of performance and load testing experience Technologies JMeter load test tool PowerShell and batch scripting AWS services Our Hiring Process is “Easy with eGain” Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office. Next step Email resumé to indiahrrecruitment@egain.com “Performance Test Engineer” as email subject. Show more Show less

Senior Engineers, QE Location: Pune, IN Experience: 3 to 6 years About the company Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Build a closed loop test-driven system to automate the quality assurance process, using open source, commercial, and AI-powered capabilities. When necessary, design and develop tools and scripts to improve the system. Education and Experience Bachelor’s degree in computer science or a related field from a top-tier university. Master’s degree preferred. 3 to 6 years of software development experience. Technologies: AWS services Java, Python Selenium Playwright Our Hiring Process is “Easy with eGain” Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office. Next step Email resumé to indiahrrecruitment@egain.com with “Quality Engineering” as email subject. Show more Show less

About the Company Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Develop, enhance and run JMeter load test scripts Identify performance issues in the application using tools, data and automation Education and Experience Bachelor’s degree in computer science or a related field 2 to 4 years of performance and load testing experience Technologies JMeter load test tool PowerShell and batch scripting AWS services Our Hiring Process is “Easy with eGain” Step 1 Aptitude test, this is a GRE style test (60 minutes or less). Step 2 In-person interview at eGain Pune office. Next step Email resumé to indiahrrecruitment@egain.com “Performance Test Engineer” as email subject.