1049 Solarwinds Jobs - Page 31

Position : L2 Network Engineer Location : Solan, Himachal Pradesh Salary : 30K to 40K Per Month Experience : 2-4 years of experience in network support or operations, preferably within a NOC or similar environment. Shift : Rotational Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Proficiency in networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, MPLS) and hands-on experience with Cisco devices (routers, switches, firewalls, etc.). Job Description: An L2 Network Engineer in a Network Operations Centre (NOC) is responsible for providing intermediate-level network support, monitoring, and troubleshooting for network infrastructure. This role typically involves handling more complex network issues that are escalated from Level 1 engineers, performing root cause analysis, and working on network performance optimization. The engineer will ensure the continuous uptime of network services and collaborate with other teams for major issues and upgrades. Roles & Responsibilities: 1. Incident Management & Troubleshooting: Handle and resolve escalated network issues from L1 engineers, performing deeper analysis and resolution of network problems, including connectivity, routing, and switching issues. Perform root cause analysis for network outages, slowdowns, and other network anomalies. Use advanced network diagnostic tools to identify, resolve, and prevent reoccurrence of network-related issues (e.g., Wireshark, SolarWinds, Cisco Prime). 2. Network Monitoring & Performance Optimization: Continuously monitor network performance and availability using network monitoring tools (e.g., PRTG, SolarWinds, Cisco Prime, Nagios). Analyze traffic patterns, bandwidth utilization, and latency, and take proactive steps to optimize the network performance. Identify and resolve network bottlenecks, ensuring smooth data flow across the network infrastructure. 3. Configuration & Change Management: Assist in the configuration and deployment of network hardware (routers, switches, firewalls, and wireless devices). Implement network configuration changes as per operational requirements and design specifications, ensuring minimal impact on network performance. Work with senior engineers to perform network upgrades, patches, and firmware updates to keep the network secure and up-to-date. 4. Escalation & Collaboration: Act as the escalation point for L1 engineers when they are unable to resolve issues. Work closely with other teams such as security, systems, and application support to ensure seamless network operations. Collaborate with vendors and third-party support teams when necessary to troubleshoot and resolve issues. 5. Documentation & Reporting: Maintain accurate documentation of network issues, solutions, and troubleshooting steps for future reference. Provide detailed reports on network performance, incidents, and resolutions to management. Create and maintain standard operating procedures (SOPs) for common network issues and tasks. 6. Network Security: Monitor and enforce network security protocols to prevent unauthorized access and ensure data integrity. Assist with configuring and maintaining firewalls, VPNs, and other security measures to safeguard the network. Help investigate network security incidents and collaborate with the security team to mitigate risks. 7. Backup and Disaster Recovery: Assist in ensuring network redundancy and backup configurations are in place. Participate in the creation and testing of network disaster recovery plans and ensure the network infrastructure is resilient to outages. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 4 years (Preferred) Network Operations: 3 years (Preferred) Work Location: In person

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

Position : Network Operations Manager Location : Solan, Himachal Pradesh Salary : 65K to 75K Per Month Experience : 5+ years of experience in NOC management or network engineering. Qualification : Diploma / Bachelor's (IT/Computer Science) Job Description: The Network Operations Manager is responsible for overseeing the day-to-day operations of the Network Operations Centre (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC Manager plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime. Roles & Responsibilities: 1. Team Leadership and Management: Lead and supervise the NOC team (L1, L2, L3 engineers), providing direction and support. Allocate tasks and resources to ensure that NOC operations run smoothly and efficiently. Monitor performance, provide feedback, and conduct regular evaluations for NOC engineers. Establish clear performance goals and KPIs for NOC team members and track their progress. Conduct training and development programs to improve team skills and knowledge. 2. Network Monitoring and Incident Management: Oversee 24/7 network monitoring to ensure the availability and performance of all critical network infrastructure (routers, switches, firewalls, VPNs, etc.). Ensure prompt response and resolution to network outages, incidents, and service disruptions, ensuring that issues are escalated to the right resources when necessary. Coordinate and manage the resolution of critical incidents, ensuring that any disruptions are handled quickly with minimal downtime. Implement network monitoring tools and ensure the team is proficient in using them (e.g., SolarWinds, PRTG, Cisco Prime, Nagios). 3. Network Performance and Optimization: Develop strategies and initiatives to optimize network performance, including network traffic analysis, bandwidth utilization, and latency management. Analyse and report on network performance trends, identifying and mitigating potential bottlenecks. Work with network engineers to implement improvements and optimize network uptime and efficiency. 4. Process Improvement and Documentation: Establish, review, and enforce Standard Operating Procedures (SOPs) for all NOC activities to ensure consistent and high-quality service delivery. Develop and maintain documentation related to network topology, incidents, resolutions, and preventive measures. Continuously assess and refine internal processes for incident management, escalation protocols, and reporting to ensure efficiency and best practices. Develop and manage escalation paths for incidents, ensuring timely and accurate resolutions. 5. Collaboration and Communication: Act as the primary point of contact for cross-functional teams (IT, security, development, and business units) regarding network issues, updates, and strategic initiatives. Communicate network status and issues to senior management, including regular reports on uptime, incident response, and improvements. Collaborate with other teams to ensure network security, availability, and to implement any required changes or upgrades to the network infrastructure. 6. Security Oversight: Ensure the implementation of network security policies and procedures to protect against unauthorized access, attacks, and vulnerabilities. Work with the security team to identify, mitigate, and respond to security incidents, including DDoS attacks, breaches, or data compromises. Oversee and ensure the maintenance of secure network configurations for all devices. 7. Disaster Recovery and Business Continuity: Develop and test disaster recovery and business continuity plans for network infrastructure. Ensure that network systems are backed up and can be quickly restored in the event of a failure or disaster. Lead efforts to ensure high network availability and uptime through redundancy and failover strategies. 8. Vendor and Third-Party Management: Manage relationships with vendors and third-party providers for network hardware, software, and support services. Ensure timely procurement and replacement of network equipment, and manage warranties and service agreements. 9. Reporting and Analytics: Generate and present detailed reports on network performance, uptime, incidents, and resolutions to senior management. Provide actionable insights into network trends and potential areas for improvement, focusing on capacity planning and future growth. Job Type: Full-time Pay: ₹65,000.00 - ₹85,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 7 years (Preferred) Network Engineer: 5 years (Preferred) Work Location: In person

Company Description Terralogic is a prominent IT service provider company in Bengaluru, emphasizing technology services for the connected world. With a focus on stability, productivity, and customer satisfaction, we offer a wide range of technical skills and domain expertise to meet our customer's roadmap and business needs. Our goal is to deliver world-class successes through long-lasting partnerships and optimized value solutions. Work location address : Besides DHL Express, KMJ Atelier, No. 69, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068. Role: NOC Engineer Experience: 1 to 3 years Job Summary: The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24x7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Key Responsibilities: Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24x7 shift rotations, including nights, weekends, and holidays. Required Technical Skill Set: Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Nice to Have: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Schedule: Rotational shift Application Question(s): Are you flexible working in the 24*7 shifts with 5 days a week work schedule? Please mention your notice period Experience: NOC: 1 year (Required) Cloud infrastructure: 1 year (Preferred) License/Certification: CCNA or NCA or MCP (Preferred) Work Location: In person Expected Start Date: 20/06/2025

Position : Network Operations Manager Location : Solan, Himachal Pradesh Salary : 65K to 75K Per Month Experience : 5+ years of experience in NOC management or network engineering. Qualification : Diploma / Bachelor's (IT/Computer Science) Job Description: The Network Operations Manager is responsible for overseeing the day-to-day operations of the Network Operations Centre (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC Manager plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime. Roles & Responsibilities: 1. Team Leadership and Management: Lead and supervise the NOC team (L1, L2, L3 engineers), providing direction and support. Allocate tasks and resources to ensure that NOC operations run smoothly and efficiently. Monitor performance, provide feedback, and conduct regular evaluations for NOC engineers. Establish clear performance goals and KPIs for NOC team members and track their progress. Conduct training and development programs to improve team skills and knowledge. 2. Network Monitoring and Incident Management: Oversee 24/7 network monitoring to ensure the availability and performance of all critical network infrastructure (routers, switches, firewalls, VPNs, etc.). Ensure prompt response and resolution to network outages, incidents, and service disruptions, ensuring that issues are escalated to the right resources when necessary. Coordinate and manage the resolution of critical incidents, ensuring that any disruptions are handled quickly with minimal downtime. Implement network monitoring tools and ensure the team is proficient in using them (e.g., SolarWinds, PRTG, Cisco Prime, Nagios). 3. Network Performance and Optimization: Develop strategies and initiatives to optimize network performance, including network traffic analysis, bandwidth utilization, and latency management. Analyse and report on network performance trends, identifying and mitigating potential bottlenecks. Work with network engineers to implement improvements and optimize network uptime and efficiency. 4. Process Improvement and Documentation: Establish, review, and enforce Standard Operating Procedures (SOPs) for all NOC activities to ensure consistent and high-quality service delivery. Develop and maintain documentation related to network topology, incidents, resolutions, and preventive measures. Continuously assess and refine internal processes for incident management, escalation protocols, and reporting to ensure efficiency and best practices. Develop and manage escalation paths for incidents, ensuring timely and accurate resolutions. 5. Collaboration and Communication: Act as the primary point of contact for cross-functional teams (IT, security, development, and business units) regarding network issues, updates, and strategic initiatives. Communicate network status and issues to senior management, including regular reports on uptime, incident response, and improvements. Collaborate with other teams to ensure network security, availability, and to implement any required changes or upgrades to the network infrastructure. 6. Security Oversight: Ensure the implementation of network security policies and procedures to protect against unauthorized access, attacks, and vulnerabilities. Work with the security team to identify, mitigate, and respond to security incidents, including DDoS attacks, breaches, or data compromises. Oversee and ensure the maintenance of secure network configurations for all devices. 7. Disaster Recovery and Business Continuity: Develop and test disaster recovery and business continuity plans for network infrastructure. Ensure that network systems are backed up and can be quickly restored in the event of a failure or disaster. Lead efforts to ensure high network availability and uptime through redundancy and failover strategies. 8. Vendor and Third-Party Management: Manage relationships with vendors and third-party providers for network hardware, software, and support services. Ensure timely procurement and replacement of network equipment, and manage warranties and service agreements. 9. Reporting and Analytics: Generate and present detailed reports on network performance, uptime, incidents, and resolutions to senior management. Provide actionable insights into network trends and potential areas for improvement, focusing on capacity planning and future growth. Job Type: Full-time Pay: ₹65,000.00 - ₹85,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 7 years (Preferred) Network Engineer: 5 years (Preferred) Work Location: In person

Role Purpose Responsible for the installation, configuration, maintenance and support of Networks, Telecoms, and Secured Internet Infrastructure. Reports to Technical Manager – Networks, Mumbai. Scope Working across Travelex worldwide. Ready to work in shifts. Technology Experience in Checkpoint Firewall Experience in routing/switching - cisco Experience in Wireless LAN - Meraki/or any preffered technology Experience in Loadbalancer - A10/or any preffered technology. Basic understanding of AWS. Monitoring tool (Solarwinds) Essential QUALIFICATIONS & EXPERIENCE: Ability to resolve 1st & 2nd level Network & Telecoms infrastructure support calls Full understanding of fundamental concepts in Network Infrastructure, Internet and Firewalls, Routing & Switching, Loadbalancer, monitoring tools, t-shooting skills, Voice communications. Experience in Wireless LAN technology Good hands on debugging logs Basic understanding of AWS. Minimum 4 to 6 years of total IT experience with at least 4 years in Networking. Must have a broad knowledge in the following areas of technology; Networks / telecommunications; desktops / servers / mid-range computing; messaging / Internet (e-); enterprise management systems; data management Diploma or higher in Engineering Desirable Experience of setup, support & troubleshooting in LAN, WAN, checkpoint Firewalls and Internet infrastructure. Experience in Wireless LAN technology Well versed with the WEB environments in Data Centers. Awareness of products such as Layer 3 Switches, Load-balancers, Firewalls, Wi-Fi, Solar-winds or similar monitoring systems. Familiarity with IT Security issues and Business Continuity Management. Familiarity with the support and monitoring of a large Wide Area Network. Show more Show less

Position : L2 Network Engineer Location : Solan, Himachal Pradesh Salary : 30K to 40K Per Month Experience : 2-4 years of experience in network support or operations, preferably within a NOC or similar environment. Shift : Rotational Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Proficiency in networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, MPLS) and hands-on experience with Cisco devices (routers, switches, firewalls, etc.). Job Description: An L2 Network Engineer in a Network Operations Centre (NOC) is responsible for providing intermediate-level network support, monitoring, and troubleshooting for network infrastructure. This role typically involves handling more complex network issues that are escalated from Level 1 engineers, performing root cause analysis, and working on network performance optimization. The engineer will ensure the continuous uptime of network services and collaborate with other teams for major issues and upgrades. Roles & Responsibilities: 1. Incident Management & Troubleshooting: Handle and resolve escalated network issues from L1 engineers, performing deeper analysis and resolution of network problems, including connectivity, routing, and switching issues. Perform root cause analysis for network outages, slowdowns, and other network anomalies. Use advanced network diagnostic tools to identify, resolve, and prevent reoccurrence of network-related issues (e.g., Wireshark, SolarWinds, Cisco Prime). 2. Network Monitoring & Performance Optimization: Continuously monitor network performance and availability using network monitoring tools (e.g., PRTG, SolarWinds, Cisco Prime, Nagios). Analyze traffic patterns, bandwidth utilization, and latency, and take proactive steps to optimize the network performance. Identify and resolve network bottlenecks, ensuring smooth data flow across the network infrastructure. 3. Configuration & Change Management: Assist in the configuration and deployment of network hardware (routers, switches, firewalls, and wireless devices). Implement network configuration changes as per operational requirements and design specifications, ensuring minimal impact on network performance. Work with senior engineers to perform network upgrades, patches, and firmware updates to keep the network secure and up-to-date. 4. Escalation & Collaboration: Act as the escalation point for L1 engineers when they are unable to resolve issues. Work closely with other teams such as security, systems, and application support to ensure seamless network operations. Collaborate with vendors and third-party support teams when necessary to troubleshoot and resolve issues. 5. Documentation & Reporting: Maintain accurate documentation of network issues, solutions, and troubleshooting steps for future reference. Provide detailed reports on network performance, incidents, and resolutions to management. Create and maintain standard operating procedures (SOPs) for common network issues and tasks. 6. Network Security: Monitor and enforce network security protocols to prevent unauthorized access and ensure data integrity. Assist with configuring and maintaining firewalls, VPNs, and other security measures to safeguard the network. Help investigate network security incidents and collaborate with the security team to mitigate risks. 7. Backup and Disaster Recovery: Assist in ensuring network redundancy and backup configurations are in place. Participate in the creation and testing of network disaster recovery plans and ensure the network infrastructure is resilient to outages. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Total Work: 4 years (Preferred) Network Operations: 3 years (Preferred) Work Location: In person

Position: Helpdesk Technician – Network Support Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1–3 years in a technical support/helpdesk environment. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of TCP/IP, DNS, DHCP, SNMP, and routing/switching. Experience with monitoring tools (SolarWinds, Zabbix, PRTG, or similar). Shift : Rotational Job Description: We are seeking a detail-oriented and technically skilled Helpdesk Technician with NMS experience to support our IT infrastructure and monitor network performance. The ideal candidate will respond to user-reported issues, proactively monitor network systems using NMS tools, and escalate incidents as needed to ensure uninterrupted network operations. Roles & Responsibilities: Help Desk Support: Serve as the first point of contact for internal/external users experiencing technical or network-related issues. Log, track, and resolve incidents and service requests via the IT ticketing system. Provide support for LAN/WAN connectivity, wireless access, VPN, and VoIP systems. NMS Monitoring: Use NMS tools (e.g., SolarWinds, Nagios, PRTG, Zabbix) to monitor network performance, availability, and alerts. Acknowledge, investigate, and escalate network alarms and outages as needed. Maintain and update network dashboards and reports. Troubleshooting & Diagnostics: Perform basic troubleshooting (e.g., ping, traceroute, port checks). Work with other teams to identify root causes of network-related issues. Documentation & Reporting: Document known issues and solutions in a knowledge base. Assist in maintaining up-to-date network diagrams and documentation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Total Work: 2 years (Preferred) Technical support: 1 year (Preferred) Network Management System Tools: 1 year (Preferred) Work Location: In person

Key Responsibilities: • Monitor ISP network infrastructure, including routers, switches, servers, and transmission systems, using NMS tools. • Respond to network alerts, alarms, and incidents; perform first-line troubleshooting and escalation as needed. • Perform basic configuration and maintenance of network devices (Cisco, Juniper, MikroTik, etc.). • Troubleshoot issues related to Internet connectivity, DNS, routing (BGP/OSPF), and IP management. • Coordinate with field engineers and third-party vendors to resolve faults. • Maintain and update detailed technical documentation (network diagrams, SOPs, shift handover reports). • Escalate critical incidents promptly to the senior engineers/management team. • Participate in root cause analysis (RCA) and continuous improvement processes. • Provide technical support to internal teams and assist in customer service escalations. • Ensure compliance with SLA commitments for uptime and support resolution. • Work in 24/7 rotational shifts, including night, weekend, and holiday coverage. Experience: • 1–2years of experience in NOC, network support, or ISP technical operations. Technical Skills: • Solid understanding of TCP/IP, DNS, DHCP, LAN, WAN, MPLS, VPNs. • Hands-on experience with Cisco/Juniper routers, switches, and firewalls. • Knowledge of routing protocols like BGP, OSPF. • Familiarity with network monitoring tools (e.g., Zabbix, SolarWinds, Nagios, PRTG). • Basic Linux server administration skills (preferred). • Knowledge of Fiber, xDSL, GPON technologies is a plus.

Company Description Terralogic is a prominent IT service provider company in Bengaluru, emphasizing technology services for the connected world. With a focus on stability, productivity, and customer satisfaction, we offer a wide range of technical skills and domain expertise to meet our customer's roadmap and business needs. Our goal is to deliver world-class successes through long-lasting partnerships and optimized value solutions. Work location address : Besides DHL Express, KMJ Atelier, No. 69, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068. Role: NOC Engineer Experience: 1 to 3 years Job Summary: The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24x7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Key Responsibilities: Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24x7 shift rotations, including nights, weekends, and holidays. Required Technical Skill Set: Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Nice to Have: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Schedule: Rotational shift Application Question(s): Are you flexible working in the 24*7 shifts with 5 days a week work schedule? Please mention your notice period Experience: NOC: 1 year (Required) Cloud infrastructure: 1 year (Preferred) License/Certification: CCNA or NCA or MCP (Preferred) Work Location: In person Expected Start Date: 20/06/2025

Role : L2 Support Engineer ( cloud & NOC) Experience : 5 - 7 Years Location : PUNE Job Description Critical Skills to Possess: Deep understanding of server/network infrastructure and cloud platforms (AWS/Azure/GCP). Strong troubleshooting across app tiers: web servers (Apache, Nginx, IIS), app servers (Tomcat, JBoss, WebLogic), and DBs (SQL Server, Oracle, MySQL). Experience working with ITSM tools like ServiceNow, BMC Remedy, and Ivantic Service Management. Familiarity with CI/CD and DevOps tools is a plus (Jenkins, Git, Docker). Sound knowledge of ITIL processes (Incident, Problem, Change Management). Preferred Certifications ITIL Intermediate or Practitioner (Operations or Service Management Track). CompTIA Network+, Microsoft AZ-104/AWS SysOps/Red Hat Certified Engineer (RHCE). Preferred Qualifications BS degree in Computer Science or Engineering or equivalent experience Roles And Responsibilities Own high-severity and escalated incidents across network, server, application, and middleware layers. Lead RCA (Root Cause Analysis) efforts for recurring issues using logs, dashboards, and correlation tools (e.g., Splunk, SolarWinds). Troubleshoot application-level issues (e.g., API failures, integration errors, service restarts) in coordination with App Support teams. Perform log analysis and monitor application health metrics using tools like SolarWinds, Kibana, or Grafana. Automate alert correlation, ticket enrichment, and remediation using scripting (Python, Bash, or PowerShell). Coach and mentor L1 staff, and review SOPs/runbooks for operational excellence. Ensure accurate and timely documentation of incidents, resolutions, and changes in the ITSM system. Show more Show less

Job Title: Network Engineer (L3 - CCIE Level) Location: Remote (India) Contract Duration: 3 Months (with possible extension) Start Date: [Insert Start Date] Type: Contract (Remote) Job Description: We are seeking a highly skilled and experienced L3 Network Engineer (CCIE-level) to join our team for a 3-month contract engagement. The ideal candidate will have extensive hands-on experience in complex enterprise network environments and possess in-depth knowledge of routing, switching, firewall technologies, and network security. Key Responsibilities: Lead L3 support for critical network operations, ensuring 24/7 availability of enterprise infrastructure. Perform advanced troubleshooting and root cause analysis for complex network incidents. Design, configure, and implement LAN/WAN architectures and security protocols. Collaborate with internal IT teams and third-party vendors on network projects and escalations. Analyze network performance issues and provide optimization recommendations. Ensure compliance with enterprise network security policies and best practices. Prepare detailed technical documentation, including network diagrams, configuration standards, and operational procedures. Mentor and guide L2/L1 support engineers as required. Required Skills & Qualifications: CCIE Certification (Mandatory) – Routing & Switching or Enterprise Infrastructure. Minimum 8–10 years of experience in networking roles, with at least 3 years in an L3 or senior-level position. Expertise in Cisco networking technologies (routers, switches, firewalls, VPNs). Strong knowledge of dynamic routing protocols (BGP, OSPF, EIGRP). Experience with firewall platforms (Cisco ASA/FTD, Palo Alto, Fortinet – any combination). Familiarity with SD-WAN, MPLS, QoS, and network segmentation. Good understanding of network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Strong communication and documentation skills. Ability to work independently in a remote environment and manage priorities effectively. Show more Show less

What success looks like in this role: Role Overview: This position will be a specialist role to manage Systems Monitoring services and will report to the Global Domain Leader for Cloud Monitor & Observability. The purpose of the role is to provide management / technical skills and experience in providing effective, and quality Monitoring services of Client IT Systems and Environments. This person will act as an Advisor / Subject Matter Expert to the Client on the administration, deployment and operation of monitoring services and will work with the other team members to address issues of poor quality, escalations, managing service improvement projects to improve service delivery and processes, and ensuring ongoing provision of monitoring systems. The role will work across multiple ITIL processes such as Incident, Change, Configuration, Problem Management and Engineering standards providing a central Subject Matter Expertise for the local team to deliver improvements in effectiveness. Key Operational Responsibilities: Monitoring On-boarding activities Coordination with client to evaluate the IT systems for Systems Monitoring Services Create proactive/reactive event analysis and event improvement ideas based on customers and technical teams requirement and incident reduction initiatives using automation and self-healing. Provide monitoring improvement ideas and coordinate deployment by the 3rd party service provider. Key Responsibilities: General support to the Transition Manager and the Platform Service Manager once Operations has commenced Act as an interface between internal resources and Client on the management of the Monitoring Systems like Solarwinds. Analyse and manage requirements between Client, Unisys Operations teams and 3rd party service provider Document high-level requirements from Client stakeholders (IT and Business) Ensuring the ongoing operation of Monitoring Services including the following: Performance and Capacity of the Monitoring Systems Change and updates to Monitoring systems to maintain the availability and performance of services Make sure that the security of Monitoring services is maintained including Patching, Licensing requirements, testing and maintenance of HA / DR / Failover in the Monitoring Design Keep Security and relevant accesses to Monitoring Systems maintained Provide the Unisys Client with accurate information whether over the phone, in person or in written status reports Recommend changes to practices, processes and procedures to improve Monitoring services and assist with the creation, maintenance and delivery of operational processes, procedures and Engineering standards / Designs #LI-SK2 You will be successful in this role if you have: 8+ years of experience in IT Service Management including supporting BAU Operations and Project requirements ITIL Foundation v3 Certification Advanced understanding of ITIL Service Management processes 5+ years of hands-on experience with Solarwinds Monitoring tool and ITSM Tools, preferably Service Now. Good working knowledge of MS Office tools (Excel, Word, PowerPoint, MS Project) Excellent report writing skills and design documentation for green/brown field monitoring projects. Sound understanding on Solarwinds monitoring tools and its modules. Integration of Solarwinds to ITSM tool like Service Now using MID server and Connector instance. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Roles and Responsibilities Serve as a subject matter expert and direct escalation resource dealing with technical events and requests needing additional resources or urgent attention Daily administration and support of core infrastructure systems Work with vendors to resolve virtualization and compute issues Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Ensure that clients’ infrastructure is healthy, stable, documented, and configured with accepted technical best practices Ensure business continuity and security across all systems supporting the company IT operations Completion of training and certification as assigned to further skills and knowledge Qualifications Minimum of 5+ years of experience with Virtualization technologies. Experience with VMware Horizon required Knowledge on Nutanix & Zerto will be an advantage Experience with Cisco UCS and Dell hardware systems is required, familiarity with Dell PowerStore would be considered a plus Operating System skills with Windows and Linux preferred Understanding PowerShell and PowerCLI as well as the ability to create and utilize scripts preferred Experience with performance monitoring tools – LogicMonitor, SolarWinds, Elastic, etc. Familiarity with Pure and NetApp storage platforms would be considered a plus Familiarity with Commvault for VM backups would be considered a plus Azure Cloud Platform and Azure Virtual Desktop knowledge is desired A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. VMware Certified Professional certification required but VMware Certified Advanced Professional certification is preferred Managed Services or Consulting experience is a plus ITILv4 certification encouraged

Advanced Technical Responsibilities · Design and maintain robust network architecture involving routers, switches, firewalls, wireless access points, and load balancers. · Configure and optimize enterprise networks using routing protocols (OSPF, BGP, EIGRP) and Layer 2/3 switching technologies . · Implement and support VPNs , MPLS, SD-WAN, and other secure remote access solutions. · Ensure redundancy and fault tolerance through HSRP, VRRP, and link aggregation techniques . · Perform deep packet analysis and traffic engineering to optimize network performance. Network Security & Compliance · Develop and enforce network security policies using firewalls, ACLs, NAC, VLAN segmentation, and secure routing practices. · Administer and monitor IDS/IPS , secure remote access systems, and zero-trust network architectures. Lead or support audits and maintain compliance with standards like ISO 27001, NIST, SOC 2, or HIPAA . Cloud & Hybrid Networking · Minimum 3 years of experience working with cloud networking in AWS, Azure, or GCP . · Design secure and scalable cloud-native network environments , including VPCs, subnets, virtual routers, and load balancers. · Manage hybrid connectivity between on-prem and cloud networks via VPNs, Direct Connect, or ExpressRoute. Monitoring, Documentation & Optimization · Implement and manage tools for network monitoring and alerts (e.g., SolarWinds, PRTG, Wireshark, Nagios). · Track network metrics and trends to anticipate scaling needs and optimize performance. · Maintain detailed network topology diagrams, asset inventories, and change documentation . Experience & Role Overview · Minimum 8 years of hands-on experience in designing, implementing, and managing complex enterprise network infrastructures. · Proven expertise in managing multi-site LAN/WAN environments , data center networking, and hybrid cloud connectivity. · Strong track record of leading network upgrade projects, migrations, and incident resolution in high-availability environments. · Certificate: CCNA, CEH, CCISP, CCNE, CCNP. Show more Show less

What success looks like in this role: Key Responsibilities: General support to the Transition Manager and the Platform Service Manager once Operations has commenced Act as an interface between internal resources and Client on the management of the Monitoring Systems like Solarwinds. Analyse and manage requirements between Client, Unisys Operations teams and 3rd party service provider Document high-level requirements from Client stakeholders (IT and Business) Ensuring the ongoing operation of Monitoring Services including the following: Performance and Capacity of the Monitoring Systems Change and updates to Monitoring systems to maintain the availability and performance of services Make sure that the security of Monitoring services is maintained including Patching, Licensing requirements, testing and maintenance of HA / DR / Failover in the Monitoring Design Keep Security and relevant accesses to Monitoring Systems maintained Provide the Unisys Client with accurate information whether over the phone, in person or in written status reports Recommend changes to practices, processes and procedures to improve Monitoring services and assist with the creation, maintenance and delivery of operational processes, procedures and Engineering standards / Designs #LI-SK2 You will be successful in this role if you have: 8+ years of experience in IT Service Management including supporting BAU Operations and Project requirements ITIL Foundation v3 Certification Advanced understanding of ITIL Service Management processes 5+ years of hands-on experience with Solarwinds Monitoring tool and ITSM Tools, preferably Service Now. Good working knowledge of MS Office tools (Excel, Word, PowerPoint, MS Project) Excellent report writing skills and design documentation for green/brown field monitoring projects. Sound understanding on Solarwinds monitoring tools and its modules. Integration of Solarwinds to ITSM tool like Service Now using MID server and Connector instance. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

Job Summary: We are hiring NOC Engineers (Freshers) from the 2025 graduating batch who are enthusiastic about starting their careers in IT infrastructure and network monitoring. This role offers excellent learning opportunities for those with a basic understanding of networking concepts and a passion for problem-solving. Key Responsibilities: Monitor systems, servers, and networks using enterprise-grade monitoring tools Identify and troubleshoot alerts/incidents; escalate unresolved issues as needed Ensure the uptime and performance of the network and server infrastructure Maintain and update logs, tickets, and documentation accurately Work closely with senior engineers and support teams for timely resolution Follow standard operating procedures and contribute to their improvement Provide support during rotational shifts, including nights and weekends Required Skills & Qualifications: 2025 pass-out students with a B.Tech/B.E., B.Sc. (IT/CS), BCA , or equivalent degree Basic understanding of networking fundamentals : TCP/IP, DNS, DHCP, routing, and switching Familiarity with operating systems like Windows and/or Linux Strong analytical and troubleshooting skills Excellent verbal and written communication Willingness to work in rotational 24x7 shifts  Preferred (Not Mandatory): Relevant certifications such as CCNA , CompTIA Network+ , or similar Basic exposure to tools like Nagios, Zabbix, PRTG, SolarWinds , etc. Academic projects or internships in IT/network-related domains Show more Show less

Tools in Scope: Ø SolarWinds Monitoring Ø Sys Aid help desk Ø Kaseya VSA – Patching Ø Communications - Teams General Summary: The NOC Support Level 1 is responsible for managing and maintaining our end client’s networks. Ensuring client satisfaction and keep network up and running are essential in this position. Essential Duties and Responsibilities: Ø The NOC support Level 1 position is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly. Knowledge, Skills, and/or Abilities Required: Must have Skills: Ø monitoring the alerts generated by our tools to resolve incidents before our clients are aware. Ø Strong customer relationship skills during critical incidents triaging over the phone or MS teams. Ø Keep standard operations procedures SOP document updates on a regular interval based on upgrades. Ø Document the RCA – root cause analysis document for High Severity incidents and update the Knowledge base. Ø Capable of performing patch management to the servers and network assets using Kaseya VSA tool on agreed intervals with the client team Ø Strong computer skills and the ability to effectively communicate through e-mail. Ø Knowledge in basic networking configurations and proactive monitoring Ø Review the daily, weekly and monthly checklist and adhere to the completion. Ø Experience in Windows & Linux Operating Systems and basic compute troubleshooting skills. Ø Basic knowledge of Microsoft, Cisco & Checkpoint assets to understand the issue and transfer to L2 support for resolution Good to have Skills: Ø Ability to work on multiple priorities, multi-tasking and/or projects simultaneously. Ø Excellent listening and communications skills, both verbal and written. Ø Ability to remain in contact with the client through the completion of the ticket. Ø Problem-solving abilities to meet reasonable deadlines and update tickets promptly. Ø Ability to build positive and collaborative relationships. Ø Willingness to develop professionally. Ø Ability to work with little supervision. Ø Organized, detail oriented and self-motivated. Ø Ability to provide and maintain detailed documentation on each ticket. Expected Outcomes: Ø Success in the NOC Support Level 1 position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Tier Agreements) put in place for the various agreements Ø NOC Engineers will be measured on the adherence of the client agreements and on the quantity of closed tickets, speed of ticket closure and first-time ticket resolution. Educational Recommendations: Ø N+ Certification is preferred. Ø Basic degree holder from recognized institution. Ø Microsoft Certified Professional (MCP) is preferred. Ø 2+ years’ experience in compute and network management is required. Ø Experience in monitoring and reporting end client networks is preferred. Working Conditions: Ø 24X7 rotational shift support Ø Flexibility and adaptability to learn and document new process procedures Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹450,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Shift: Rotational shift Experience: total work: 2 years (Required) Work Location: In person Expected Start Date: 09/06/2025

Description We are seeking an experienced and highly skilled Network Engineer to design, implement, manage, and monitor both local and wide area networks (LAN/WAN) to ensure maximum uptime, security, and performance. This role involves planning and documenting system configurations, overseeing the installation of new networks, and maintaining/upgrading existing infrastructure as needed. The ideal candidate should have strong troubleshooting skills and a collaborative mindset to resolve issues effectively. Responsibilitie sDesign, implement, and manage advanced network solutions, including VLANs and hybrid environments, ensuring scalability and high availability .Configure and maintain Access Control Lists (ACLs), firewall policies, switches, and routers to enforce secure network segmentation and traffic control .Deploy and manage redundancy and routing protocols (e.g., OSPF, BGP, VRRP) to ensure optimal data flow and system resilience .Apply Quality of Service (QoS), load balancing, and traffic shaping techniques to enhance performance and prioritize mission-critical applications .Implement robust network security measures such as IPS/IDS, VPNs, firewall configurations, Network Access Control (NAC), and endpoint protection to prevent vulnerabilities and unauthorized access .Automate network configurations using scripting tools like Python or Ansible, and proactively monitor network health using tools like Wireshark. SolarWinds, or Nagios .Configure and manage NAT, VLANs, switches, and traffic management policies to support efficient resource utilization and segmentation .Maintain accurate and detailed network documentation, including topology maps, configuration backups, firewall settings, and redundancy plans, to support ongoing maintenance and disaster recovery processes . Eligibili tyBachelor's degree in Information Technology, Computer Science, or a related disciplin e.Minimum of 3 years of experience in network engineering or IT infrastructure suppor t.Strong grasp of networking fundamentals, including TCP/IP, DHCP, DNS, NAT, and VLAN s.Hands-on experience configuring and troubleshooting routers, switches, firewalls, and related network device s.Familiarity with network monitoring and diagnostics tool s. Desired Eligibil ityIndustry certifications such as CCNA, CompTIA Network+, or similar are recognized credentia ls. Tr avelAs and when required, across the country for project execution and monitoring, as well as for coordination with geographically distributed te ams. Communic ationSubmit a cover letter summarising your experience in relevant technologies and software, along with a resume and the Latest passport-size photog raph. Show more Show less

Overview Job Title: NOC Technician Job Summary The NOC Technician monitors and supports the organization's network systems and services. They are responsible for identifying and responding to incidents, performing system checks, and escalating issues to appropriate teams to ensure optimal network performance and minimal downtime. Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Key Responsibilities: Monitor network systems, servers, and telecommunications infrastructure 24/7. Detect, diagnose, and resolve network incidents and service interruptions. Escalate complex issues to Tier II/III support or relevant departments. Document incidents, actions taken, and resolutions in a ticketing system. Perform routine maintenance tasks, including updates and system checks. Communicate with internal teams and external vendors for issue resolution. Follow standard operating procedures (SOPs) and contribute to their improvement. Support configuration, deployment, and maintenance of network devices. Qualifications Required Skills & Qualifications: CCNA certification is required. 1-3 years of experience in network/system monitoring or IT support. Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix). Strong problem-solving and analytical skills. Excellent communication and documentation skills. Experience in working within SLA and incident management frameworks. Willingness to work in shifts, including nights, weekends, and holidays. Preferred Qualifications Experience with Solarwinds is preferred CompTIA Network+, or other network-related certifications ITIL experience, knowledge or certification. Experience with other network-related platforms is a plus, particularly Cisco, Palo Alto and Fortinet. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.*** Show more Show less

This role is for one of our clients Industry: Technology, Information and Media Seniority level: Associate level Location: Mumbai, Andheri JobType: full-time About The Role We’re looking for a technically curious and proactive Associate Network Engineer to join our infrastructure team. If you have 2–3 years of hands-on experience and a passion for network technologies, this is an opportunity to expand your skills in a collaborative, enterprise-scale environment. You’ll support the daily operations of our network landscape, assist in maintaining robust connectivity, and play a key role in first-level and second-level support. This role offers learning opportunities in both on-prem and cloud-network architectures while working alongside senior engineers on impactful infrastructure projects. What You’ll Do 🔧 Operational Support Provide day-to-day support for network hardware (routers, switches, firewalls, access points), resolving L1 and L2 issues efficiently. Monitor network health, troubleshoot latency or connectivity problems, and escalate unresolved issues appropriately. ⚙️ Configuration & Deployment Assist in the setup, configuration, and rollout of network devices and services across various office and data center environments. Participate in change requests and support maintenance windows for updates and upgrades. 🔐 Security & Access Management Help manage firewall policies, VPNs, and access controls to ensure secure and compliant connectivity. Participate in internal audits and ensure adherence to basic network security practices. 📈 Documentation & Process Support Maintain clear, up-to-date documentation of network configurations, device inventory, and incident logs. Support ticketing processes and service desk teams by tracking and resolving network-related tickets. 🌐 Collaboration & Learning Work closely with experienced network and system engineers on projects involving cloud integration, network segmentation, and performance tuning. Stay current on networking trends and tools by participating in training sessions and hands-on labs. What You Bring ✅ Experience & Skills 2–3 years of experience supporting network operations in a corporate or service-provider setting. Sound understanding of core networking concepts: IP addressing, routing, switching, NAT, VLANs, DNS, and DHCP. Exposure to Cisco, Juniper, or similar networking hardware. Basic familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Understanding of firewall and VPN configurations is a strong plus. Ability to read and interpret network diagrams and configuration files. 💻 Bonus Skills Entry-level scripting (Python, Bash, or PowerShell) for task automation. Experience supporting hybrid cloud or SD-WAN networks. Exposure to tools like Cisco Meraki, Fortinet, or Palo Alto is a plus. 🎓 Education & Certifications Degree or diploma in Computer Science, Information Technology, or a related field. Industry certifications like Cisco CCNA or CompTIA Network+ are highly preferred. Why Join Us? 📚 Skill development: Hands-on experience with enterprise tools, plus mentorship from senior engineers 🌍 Exposure: Work on regional and global infrastructure projects 🚀 Growth track: Opportunity to move into mid-level network engineering or cloud infrastructure roles 💡 Culture: A tech-forward team with a strong learning environment and collaborative spirit Show more Show less

Job Responsibilities The following duties and responsibilities represent the essential functions of the job. A staff member may be required to perform additional duties. · Perform daily system checks to ensure critical systems and services are operational · Knowledge and usage of SolarWinds, Vmanage, 1000eyes or similar monitoring tools · Schedule flexibility with the ability to work non-standard business hours · A keen analytical and structured approach to problem-solving · Willingness to learn in a fast-paced environment · Use our ServiceNow tool to track workflow Show more Show less

locationsMUMBAI, IND time typeFull time posted onPosted 30+ Days Ago job requisition idR1146353 . NCR ATLEOS About The Role Team Leader ; Location Mumbai, India . Job Title Team Leader SOC L1 Monitoring. Reports to IT Infra Manager. About The Role We are seeking a highly skilled and motivated Team Leader for our Server Operations L1 Monitoring team. The successful candidate will be responsible for overseeing a team that manages Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M, including the scheduling work of BMC Helix Control-M. This role requires a proactive leader with a strong technical background and excellent team management skills. Key Responsibilities Lead and manage the L1 Monitoring team to ensure 24x7 monitoring and support. Oversee the use and maintenance of Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Ensure timely and accurate scheduling work using BMC Helix Control-M. Monitor system performance and troubleshoot issues to ensure optimal operation. Develop and implement monitoring strategies and procedures. Provide training and support to team members. Collaborate with other IT teams to resolve complex issues. Prepare and present regular reports on system performance and team activities. Maintain up-to-date knowledge of industry trends and best practices. All other leadership roles and responsibilities like preparing roster, Leave and Attendance management, etc. Requirements Minimum 5 years of experience with Azure Monitor, Oracle Infrastructure, SolarWinds, and BMC Helix Control-M. Proven experience in a leadership or supervisory role for minimum of 3 years . Strong understanding of IT infrastructure and monitoring tools. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, 24x7 team. Strong communication and interpersonal skills. Relevant certifications in Azure, Oracle, SolarWinds, or BMC Helix Control-M are an added advantage. Qualifications Bachelors degree in computer science/information technology / or a related field, or equivalent experience. Experience with scheduling work in BMC Helix Control-M. Familiarity with ITIL processes and best practices. Ability to manage multiple tasks and priorities effectively. Work Environment This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules/shifts and support 24x7 operations. Offers of employment are conditional upon passage of screening criteria applicable to the job.

Job Title: SQL Database Administrator Location: Noida Job Type: Full-time | Permanent | Reporting To: IT Manager/Supervisor Department: IT Experience Required: 5+ years Work Schedule: 24x7 support coverage (rotation-based or on-call) Job Summary: We are looking for a skilled SQL Database Administrator to manage and maintain mission-critical SQL Server databases across on-premises and cloud environments. The ideal candidate will be responsible for database performance, security, backups, and availability, ensuring smooth operations for all business applications. Key Responsibilities: Administer, monitor, and support SQL Server environments (SQL 2016/2019/2020). Ensure high availability using SQL Always On Availability Groups and other HA solutions. Perform regular database maintenance, including patches, upgrades, backups, and performance tuning. Design and implement database solutions that align with business requirements and IT standards. Manage deployments and changes for code and ETL processes following the change control process. Troubleshoot issues and implement long-term fixes to prevent recurrence. Create and maintain technical documentation for database architecture and procedures. Collaborate with business users to understand needs and deliver database solutions accordingly. Provide support for SSIS, SSRS, and Power BI environments. Monitor system capacity and plan for future growth. Ensure database security policies are followed. Required Skills and Experience: Bachelors degree in Computer Science or a related field, or equivalent work experience. 5+ years of hands-on experience as a SQL DBA in a 24x7 production environment. Strong experience with: Backup/recovery strategies and tools. Performance tuning and optimization. SQL scripting and automation. SSIS, SSRS, Power BI support. SQL Server on Windows. Experience with database tools such as Spotlight and SolarWinds. Knowledge of managing SQL Server on virtualized environments, especially Azure (minimum 1 year). Solid understanding of database security practices and compliance. Familiarity with SDLC processes (preferred). Key Competencies: Strong analytical and troubleshooting skills. Ability to work independently and manage multiple priorities. Excellent documentation and presentation skills. Customer-oriented with strong interpersonal skills. Working Conditions: Standard office environment. Requires working with standard office equipment. Availability for 24x7 support rotation/on-call duties as needed.

JD: Windows & VMware Specialist We are looking for a highly skilled Windows & VMware Specialist – L4 (Lead/Admin) to join our IT Infrastructure team. This is a customer-facing role that requires strong interpersonal communication, technical leadership, and advanced troubleshooting and analytical skills. The ideal candidate will lead complex support scenarios, drive operational excellence, and ensure high availability across Windows and VMware platforms. Key Responsibilities: Lead the administration and lifecycle management of Windows Server infrastructure and VMware vSphere environments. Serve as the technical lead in critical incidents, ensuring timely resolution and customer satisfaction. Act as a primary technical point of contact in customer-facing discussions for system performance, upgrades, and issue resolution. Mentor and guide junior engineers, ensuring best practices are followed in operations and incident handling. Plan, implement, and support Windows Server (2012/2016/2019/2022) and VMware (vCenter, ESXi, DRS, HA, vMotion) environments. Perform root cause analysis (RCA) for major incidents and lead the development of preventive measures. Ensure patching, upgrades, backups, and monitoring are carried out with minimal impact to business operations. Develop and maintain technical documentation, SOPs, and architectural diagrams. Ensure compliance with security policies, hardening guidelines, and internal audit requirements. Required Skills & Qualifications: 12+ years of enterprise IT experience, with 8+ years in a lead or senior-level role in Windows and VMware administration. Deep hands-on expertise in: Windows Server administration (AD, GPO, DNS, DHCP, Failover Clustering). VMware vSphere, including ESXi, vCenter, snapshots, DRS, and HA. Strong scripting and automation skills using PowerShell or equivalent. Experience with monitoring, backup, and disaster recovery tools like Veeam, SolarWinds, vRealize, or equivalent. Solid understanding of networking fundamentals (TCP/IP, VLANs, firewalls, VPN). Excellent customer-facing communication, problem-solving, and collaboration skills. Familiarity with ITIL practices, especially incident, change, and problem management. Preferred Skills & Certifications: VMware Certified Professional (VCP) or Microsoft Windows Server certification (e.g., AZ-800/AZ-801 or MCSA). Experience in hybrid environments with cloud integration (Azure/AWS). Exposure to infrastructure automation or infrastructure-as-code (IaC) tools like Ansible, Terraform. Knowledge of compliance frameworks such as ISO 27001 or NIST is an added advantage. Show more Show less