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0 years
0 Lacs
India
On-site
Job Role : Database & Network Administrator / Architect For Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Domain Expertise Required : Tune, secure, and back up databases; perform restores and patching Design schemas, plan migrations, and implement high-availability/DR setups Configure firewalls, VPNs, VLANs; monitor network traffic and capacity Script automation/fixes and maintain infrastructure resilience Tools & Technologies You May have Worked: Tools (Commercial): Oracle, SQL Server, Amazon DynamoDB, Elasticsearch (Elastic Cloud), Cisco IOS, Palo Alto PAN-OS, Juniper OS, SolarWinds, Windows Server, Nagios XI, Zabbix Enterprise Tools (Open/Free): Ubuntu, CentOS, Debian; MySQL, PostgreSQL, MariaDB, SQLite, MongoDB Community pfSense, OpenWrt, Wireshark, Nagios Core, Zabbix, Prometheus + Grafana OpenVPN, WireGuard, Bash, Python, Git pgModeler, MySQL Workbench CE Open Source / Free Software Experience Office & productivity suites: Google Workspace (free tier), LibreOffice Suite, LibreOffice Draw Email & calendar: Thunderbird + Lightning, Nextcloud Mail/Calendar Communication tools: Jitsi Meet Notes & task management: Joplin, Standard Notes, Simplenote Databases & organization: Airtable (free tier), Baserow Show more Show less
Posted 1 month ago
10.0 years
0 Lacs
Delhi, India
Remote
We're Hiring: Network Operations Support Engineer Location: Bengaluru, Delhi, Lucknow Experience: 1–10 Years Mode: Full-Time | On-Site/Remote/Hybrid We are looking for a skilled and proactive Network Operations Support Engineer to join our growing IT infrastructure team. If you enjoy tackling escalated issues, managing secure networks, and playing a key role in uptime and performance — we’d love to hear from you. Key Responsibilities Network Troubleshooting & Management Resolve escalated L1 issues such as switch ports, connectivity, and basic routing Monitor and maintain network health using advanced tools Assist with VLANs, subnetting, and routing protocol configurations Firewall & Security Device Administration Modify firewall rules under change protocols Monitor traffic logs, block attempts, and support IDS/IPS updates Manage proxies and web filtering policies VPN & Remote Access Support Troubleshoot VPN issues on client and firewall sides Support SSL certificates and MFA integration Maintain secure site-to-site VPN connections Security Monitoring & Incident Handling Respond to alerts such as failed logins, malware, and unauthorized access Support malware isolation and incident handling Patch & Update Management Apply firmware and software updates Monitor endpoint security compliance Backup & Configuration Management Maintain and restore network device backups Keep configuration documentation updated Compliance & Policy Enforcement Ensure adherence to security and network policies Support audits with reports, logs, and configurations Collaboration & Escalation Work with L3 teams for complex issues Document diagnostics thoroughly for escalation What You Need Hands-on experience with switches, routers, VPNs, and firewalls Familiarity with tools like Wireshark, Nagios, SolarWinds, etc. Working knowledge of IDS/IPS, proxy servers, and MFA Strong troubleshooting and documentation skills Industry Technology, Information and Internet Employment Type Full-time Show more Show less
Posted 1 month ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Skills Required Able to work in a fast paced Agile-centric team environment for the design /architecture, development, maintenance and delivery of enterprise monitoring systems in the IT applications and Infrastructure and across Business Functions. Responsible for integration and implementation of specialized monitoring and SLA management tool in a complex and scaled out environment monitoring over hundreds of critical devices. This Agile-Centric project role works directly with Architecture teams, support teams, and customers on a daily basis to provide platform support and assistance. Should have minimum 8+ years of Experience specializing in Design, Implementation upgrade and support of (minimum of two tools) CA Tools / IBM Tivoli /HP Open view /Service Now/ BMC / Nagios / Solarwinds with proven work experience on a large project / client environment. Good Knowledge on various Operating System Linux, Windows, Unix, Solaris etc. Good written and verbal communication skills. Good Knowledge on product upgrades and maintenance, troubleshoot tools related problems, and will be responsible for the overall availability of the tools infrastructure and the environment. Good troubleshooting & Analytical knowledge. Flexible to learn and manage other Enterprise Tools from other OEM stack. Good Knowledge on Perl, shell, java etc. scripting. Maintain knowledge documents and Preparation of Integration, Operations & Run book documents. Strong experience in a 24x7 high availability environment. Understand the monitoring requirements of a customer & translate them into functional requirements. (ref:hirist.tech) Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
*Job Title: SolarWinds Network System Administrator Location: Hyderabad Job Type: Full-time Experience: 3+ Years Industry: IT / Network Operations Job Summary: We are seeking a skilled SolarWinds Network System Administrator with 3+ years of experience to manage the deployment, configuration, and maintenance of SolarWinds network monitoring tools. The role involves ensuring optimal network performance, minimizing downtime, and enhancing network security through proactive monitoring and troubleshooting. Key Responsibilities: Deploy, configure, and manage SolarWinds tools such as NCM, NPM, SAM, and NTA. Perform network discovery and device mapping using SNMP, WMI, ICMP, TCP/IP, etc. Customize alerts, dashboards, and reports to track key performance metrics. Monitor network traffic, bandwidth, and device health; resolve issues promptly. Conduct root cause analysis and implement corrective actions. Ensure SolarWinds implementation aligns with security best practices. Optimize polling intervals, SNMP settings, and reporting structures. Maintain technical documentation and provide support to IT teams. Required Skills: Strong understanding of SNMP, WMI, TCP/IP, OSPF, EIGRP, and other network protocols. Proven experience with network monitoring and troubleshooting using SolarWinds. Knowledge of firewalls, VPNs, and network security configurations. Hands-on experience with Linux and Windows server environments. Excellent analytical, troubleshooting, and communication skills.* Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Analyst –Network Operations - Deloitte Support Services India Private Limited Work you'll do You will be responsible to performs technical analysis of issues and outages as they occur across Deloitte’s Core IT Systems. This individual also performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers.The Service Reliability Center (SRC) Analyst is responsible for researching and documenting various mitigation strategies and must maintain a current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. This job role requires the individual to support during the US business hours. The TOC analyst may also perform basic system administration tasks such as network/system troubleshooting and executing various scripts. The position requires existing knowledge and experience combined with demonstrated excellence in taking ownership of problems, leading technical discussions, transferring knowledge and innovation. Roles and Responsibilities: Responsible for proactively monitoring and handling problems related to Routers and switches in Deloitte Network Troubleshoot circuits with local exchange and long-distance carriers. Escalate calls to vendor/principal whenever required. Troubleshooting and monitoring the LAN connectivity of the entire Deloitte network Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities. Monitor the network traffic and troubleshoot the networks in case of problems. Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users. Monitor & resolve issues of WAN links for issues including Latency and Packet loss. Hands on experience in supporting & resolving Enterprise Cloud Networking related incidents/events Knowledge of Cloud service providers and their offerings Experience in ITSM modules including ServiceNow. Manage and troubleshoot the complex BGP and OSPF networks. Monitoring and troubleshooting of Core OSPF configuration over multiple network types Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches Excellent communication skills, both written and verbal, are essential for coordinating efforts and providing updates during major incidents Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours Help reduce the team’s average MTTR Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts and provide inputs for Root Cause Analysis Strong analytical and problem-solving skills to assess incidents, identify root causes, and develop effective solutions Highly Motivated, self-starter who has a very strong desire to learn Data Analytics: Collect and interpret data. Identify patterns and trends in data sets. Generate reports (including ad hoc reports), charts and visual presentations. Present data to team member and senior management. Tools Knowledge: Experience in tools including SolarWinds, Thousand Eyes, NetQoS and ServiceNow Education: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). Years of Experience: 1-3 Relevant Experience: Directly related experience including working knowledge in Technology Operations, and Incident/Major Incident or Problem Management. Technical Skills: Strong knowledge of networking concepts including Switching and Routing Experience in Cisco Enterprise Networking (Routing & Switching). Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN Excellent communication skills and vendor management skills Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results. Certifications Preferred CCNA Core Competencies Prior experience in Systems and Network Tools Monitoring Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results Excellent communication skills and vendor management skills Good understanding of networking concepts, L1 - L7 protocols Work Location Hyderabad Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304707 Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
*Job Title: SolarWinds Network System Administrator Location: Hyderabad Job Type: Full-time Experience: 3+ Years Industry: IT / Network Operations Job Summary: We are seeking a skilled SolarWinds Network System Administrator with 3+ years of experience to manage the deployment, configuration, and maintenance of SolarWinds network monitoring tools. The role involves ensuring optimal network performance, minimizing downtime, and enhancing network security through proactive monitoring and troubleshooting. Key Responsibilities: Deploy, configure, and manage SolarWinds tools such as NCM, NPM, SAM, and NTA. Perform network discovery and device mapping using SNMP, WMI, ICMP, TCP/IP, etc. Customize alerts, dashboards, and reports to track key performance metrics. Monitor network traffic, bandwidth, and device health; resolve issues promptly. Conduct root cause analysis and implement corrective actions. Ensure SolarWinds implementation aligns with security best practices. Optimize polling intervals, SNMP settings, and reporting structures. Maintain technical documentation and provide support to IT teams. Required Skills: Strong understanding of SNMP, WMI, TCP/IP, OSPF, EIGRP, and other network protocols. Proven experience with network monitoring and troubleshooting using SolarWinds. Knowledge of firewalls, VPNs, and network security configurations. Hands-on experience with Linux and Windows server environments. Excellent analytical, troubleshooting, and communication skills.* Show more Show less
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer L0 - Scheduling and Alerting, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation- lets talk! Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customers point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
About NCR Atleos Job Title Network Operations L2 Analyst Job LocationMumbai , India Shifts Rotational : A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organizations network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of Network Operations L2 Analyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing and maintaining SD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification EducationBachelors degree in IT / Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbai office. Candidates should be ready to work in rotational schedules / shifts and supporting 24x7 operations. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About The Role We are looking for a Jira Service Management Administrator with an experience of 3+ years administering Jira Service Management in a cloud environment. Requirements Strong command of JQL and AQL, along with experience in scripting languages for example Python, JavaScript, Groovy or PowerShell. Demonstrated experience with Jira Software, Confluence, Opsgenie, Status page, Bitbucket and Atlassian Guard. Proven ability to work with REST APIs and connect Atlassian Cloud to enterprise systems such as Entra ID, Salesforce, SAP, SolarWinds or ServiceNow. Skilled in managing advanced permission schemes, issue security, custom fields, screen schemes and global automation. Sound understanding of ITSM practices including incident, problem, change, service request and knowledge management. Experience in supporting Agile teams and managing Jira Software projects with boards, sprints, and Epics. Prior involvement in the merger, cleanup or migration of multiple Atlassian Cloud sites. Familiarity with configuration item modeling and the use of asset management as a lightweight CMDB. Experience with enforcing compliance controls audit logging and secure access to sensitive data in Atlassian Cloud. Basic understanding of portal customization and user interface optimization for intuitive service desk experiences. Familiarity with Insight reports, Jira analytics or exporting data for Power BI/Tableau use. Ability to create internal documentation and training for Jira users and team leads. Relevant ACP-120 (Jira Administration), ACP-420 (JSM Project Administration) or similar. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skills, Abilities, And Knowledge Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) VPN technologies (site-to-site, client-based, SSL VPNs) SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) Network Access Control (Aruba ClearPass, Cisco ISE) Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation Conduct regular audits and implement necessary remediation measures Document solutions and best practices for knowledge sharing purposes Excellent Communication And Presentation Skills Ability to translate complex technical concepts to non-technical stakeholders Strong analytical and problem-solving abilities Strategic thinking and business acumen Collaborative approach to working with cross-functional teams Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Block 5, Karnataka, India
On-site
Overview Terralogic is a top IT service provider company that excels in providing technology services for the connected world. With a focus on stability and increased productivity, we invest in a broad range of technical skills and domain experts to support our customers’ roadmap and business needs. Our approach involves understanding our customers’ problem statements and providing optimized solutions at great value. Job Summary The NOC Engineer is responsible for monitoring, maintaining, and supporting the network and infrastructure systems in a 24×7 Network Operations Center environment. This role ensures system availability, performance, and reliability while troubleshooting issues and escalating as needed to ensure minimal downtime and swift resolution. Total Experience 2+ years of experience Job Skills Bachelor’s degree in computer science, Information Technology, or related field. 1-3 years of experience in network/system monitoring or support roles. Knowledge of TCP/IP, DNS, DHCP, routing, switching, firewalls, and VPNs. Experience with monitoring tools like Nagios, Zabbix, SolarWinds, PRTG, or similar. Familiarity with Linux and Windows operating systems. Good problem-solving and communication skills. Ability to work in a fast-paced, shift-based environment. Preferred Qualifications: Industry certifications such as CCNA, NCA, NCP, Microsoft MCP. Experience with cloud environments (AWS, Azure, GCP). Familiarity with ITIL practices and ticketing systems like ServiceNow, JIRA, or Remedy. Responsibilities Monitor network, systems, and infrastructure using NOC tools and dashboards. Respond to alerts and incidents promptly, ensuring resolution within SLAs. Troubleshoot network and system issues, escalating to L2/L3 teams when necessary. Perform routine maintenance tasks such as patching, backups, and health checks. Document incidents, root cause analysis, and actions taken in the ticketing system. Coordinate with ISPs, vendors, and other support teams for issue resolution. Follow standard operating procedures (SOPs) and create/update documentation as needed. Maintain shift handover notes and reports. Participate in 24×7 shift rotations, including nights, weekends, and holidays. Apply Now Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Hi Folks, Urgent hiring for below role. Role: Lead Linux Admin with AWS Experience: 5-15 years Job Type: Fulltime Location: Hyderabad, India (Hybrid 3 days onsite a week) Job Title: System Admin/Linux Admin-Linux CentOS / Rocky Linux / Alma Linux,Ansible AWS is must have Job Description: · Good verbal and written communication skills to be able to clearly & effectively communicate with clients based out of the US / Europe / India. · Should possess a good knowledge in the Linux Administration to be able to tackle L1 & L2 tickets. And a hands-on & recent experience in installing, configuring, and maintaining RHEL or RHEL based distros like CentOS / Rocky Linux / Alma Linux is a must. · Should possess a good knowledge & have hands-on experience in setting up local file systems(ext4, XFS etc), shared file systems (NFS etc) and maintaining them including troubleshooting all the issues related to them. Should possess good knowledge in Linux file permissions. · Should possess a good knowledge in Linux networking, including setting up network interfaces, routing, firewall (iptables) for various scenarios and be able to troubleshoot any network issues at OS level. · Should have a good knowledge in Linux / Unix user management, local / LDAP / NIS etc and how to integrate external user databases like AD with Linux. · Should possess a good knowledge & hands-on experience in Ansible & scripting (bash or python). · Should have hands-on experience with any monitoring tools like zabbix, prometheus, solarwinds etc and ticketing tools like JIRA, github / gitlab issues etc. · Should possess the ability to understand new concepts & technologies quickly and should also have good troubleshooting & analyzing skills to work with minimum supervision. · Should possess a basic understanding of version control systems like Git & git repo hosting websites like GitHub. And should also have a basic understanding of DevOps concepts & DevOps tools like Jenkins / GitLab. · Should possess at least a basic knowledge & some exposure at workplace to at least one of the major cloud service providers (AWS / Azure / GCP). · Should be willing to explore & learn new technologies as per the projects' requirements and come up with suggestions / solutions for the issues at hand. · Should be willing to work flexible hours & contribute to the improvement of processes within the team and to be a team player. Please share resume at adarsh.bhalse@bluefishtechnologies.net Contact number: +91 9589977718 Show more Show less
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Educational Requirements MCA,MTech,Master of Business Administration,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities As Tools SME Tools in SolarWinds/Splunk/Dynatrace/Devpops tool will work on Design, Setup and Configuration of Observability Platforms with Correlation, Anomaly Detection, Visualization and Dashboards, AI ops, Devops, Tool Integration : Collaborate with DevOps architects, development teams, and operations teams to understand their tool requirements and identify opportunities for optimizing the DevOps toolchain. Evaluate and recommend new tools and technologies that can enhance our DevOps capabilities context, considering factors like cost, integration, and local support. Lead the implementation, configuration, and integration of various DevOps tools, including CI/CD platforms (e.g., Jenkins, GitLab CI, Azure DevOps), infrastructure-as-code (IaC) tools (e.g., Terraform, Ansible), containerization and orchestration tools (e.g., Docker, Kubernetes), monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack), and testing framework Establish standards and best practices for the usage and management of the DevOps toolset Ensure the availability, performance, and stability of the DevOps toolchain Perform regular maintenance tasks, including upgrades, patching, and backups of the DevOps tools. Provide technical support and troubleshooting assistance to development and operations teams regarding the usage of the DevOps tools. Monitor the health and performance of the toolset and implement proactive measures to prevent issues. Design and implement integrations between different tools in the DevOps pipeline to create seamless and automated workflows Develop automation scripts and utilities to streamline tool provisioning, configuration, and management within the environment. Work with development teams to integrate testing and security tools into the CI/CD pipeline. Additional Responsibilities: Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Technical and Professional Requirements: At least 6+ years of experience in Solarwinds or Splunk or Dynatrace or Devlops Toolset Proven experience with several key DevOps tools, including CI/CD platforms (e.g., Jenkins, GitLab CI, Azure DevOps), IaC tools (e.g., Terraform, Ansible), containerization (Docker, Kubernetes), and monitoring tools (e.g., Prometheus, Grafana, ELK stack). Good level knowledge of Linux environment Good working knowledge on YAML and Python Good working knowledge in Event correlation and Observability Good Communication skills Good analytical and problem-solving skills Preferred Skills: Technology->Infra_ToolAdministration-Others->Solarwinds Technology->Infra_ToolAdministration-Others->Splunk Admin Technology->DevOps->DevOps Architecture Consultancy Technology->Dynatrace->Digital Performance Management Tool
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. What You'll Be Doing Key Responsibilities: Provides support to users/administrators of the company platform. Supports and contributes to the growth of best practices for delivery of support services. Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue. Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution. Performs any other related task as required. Knowledge and Attributes: Developing knowledge of the components in cloud/web applications. Demonstrated ability to troubleshoot the difficult technical issues. Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc. Developing understanding of SNMP traps and MIBs/OIDs. Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx). Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST. Developing understanding of object-oriented programming skills (Java strongly preferred). Good understanding of database concepts. Developing understanding of ITSM, CMDB and ITIL business process. Proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management. Excellent communication skills (verbal and written). Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology or Computer Science or related field. Relevant ITIL certification. Required Experience: Moderate level experience providing customer facing technical support. Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM). Moderate level experience providing SaaS support is desirable. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 month ago
4.0 - 5.0 years
0 - 1 Lacs
Mumbai, Pune
Work from Office
Cisco Catalyst switches Cisco Wireless LAN (CUCM) – VoIP and endpoint troubleshooting Cisco ISE, Duo MFA, Cisco AMP, Umbrella Fortinet FortiGate firewalls – VPN setup, rule edits Layer 2/3 networking – VLANs, STP, HSRP, ACLs, DHCP, DNS, OSPF, EIGRP
Posted 1 month ago
3.0 - 8.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Educational Requirements MCA,MTech,Master of Business Administration,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercises.Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the teams training plan and standard operating procedures/operating instructions.Participate in engineering team activities in a specialized engineering or technology subject area.Contribute to the technical planning process and provide technical guidance.Maintain accurate system documentation and provide training as necessary. Additional Responsibilities: Strong AppDynamics product knowledge, internals, and product REST API. Extensive industry experience in deploying AppDynamics for mission critical applications. Working experience in monitoring and performance tools. Strong technical skill sets in Java and Unix shell scripting. Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities. Ability to develop AppDynamics Monitoring Extensions. Excellent Oral and Written Communication Skills Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools. Shown knowledge of UNIX Linux Windows servers. Working knowledge of one or more Infrastructures and Applications. Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage. Work with various stakeholders like development teams, product owners, and process architects' engineers to design solution architecture that meets technology guidelines to make them stable and secure. Act as an escalation point between the business customers and technical delivery to resolve issues. Actively take part and drive them to closure as per the SLA defined. Refine Service Delivery processes and appropriately contribute to improving business outcomes. App Dynamics Application Performance Monitoring, Incident Management. App Dynamics Application Performance Monitoring. Working Knowledge of any Database, Operating System, and Cloud technology. Technical and Professional Requirements: Primary skills:Technology-> Dynatrace-> Digital Performance Management Tool,Technology->Infra_ ToolAdministration- Others->Solarwinds , Technology-> Infra_ ToolAdministration- Others-> Splunk Admin,Technology-> Infra_ ToolAdministration -PerformanceManagement-> AppDynamics Preferred Skills: Technology-> Infra_ ToolAdministration- Others-> Solarwinds Technology-> Infra_ ToolAdministration- Others-> Splunk Admin Technology-> Dynatrace-> Digital Performance Management Tool Technology-> Infra_ ToolAdministration- Performance Management-> AppDynamics Technology-> Infra_ ToolAdministration- Performance Management-> Dynatrace
Posted 1 month ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description Team Geek Solutions (TGS) is a global technology partner based in Texas, specializing in AI and Generative AI solutions, custom software development, and talent optimization. TGS offers a range of services tailored to industries like BFSI, Telecom, FinTech, Healthcare, and Manufacturing. With expertise in AI/ML development, cloud migration, software development, and more, TGS helps businesses achieve operational efficiency and drive innovation. Note Only immediate joiners to apply. Candidate serving 0-15 days of notice to apply. Strong proficiency and experience of at least 6+ years in ServiceNow Notice Period : Immediate joiners or 0- 15 days serving Job Description We are seeking a talented and motivated ServiceNow Developer to join our team and play a key role in designing, developing, and implementing innovative solutions on the ServiceNow platform. Have to collaborate with business stakeholders to understand their needs and translate them into effective technical solutions using the ServiceNow platform. Responsibilities Collaborate with business analysts and stakeholders to understand business requirements, user stories, and workflows. Translate business requirements into technical specifications for ServiceNow development. Develop, configure, and customize ServiceNow modules (e.g., Incident Management, Change Management, Problem Management) using ServiceNow development tools (GlideScript, UI Builder). Create and maintain integrations between ServiceNow and other enterprise applications using APIs (REST). Write clean, efficient, maintainable, and well-documented code adhering to ServiceNow best practices. Conduct unit testing, integration testing, and regression testing to ensure functionality, performance, and security of developed solutions. Troubleshoot and resolve technical issues within ServiceNow applications, leveraging debugging techniques and knowledge of ServiceNow logs. Participate in code reviews to ensure quality and adherence to coding standards. Document technical designs, configurations, and code for future reference and knowledge transfer. Stay up-to-date with the latest ServiceNow features, updates, and security patches through continued learning and attending relevant training. Assist with the development and implementation of ServiceNow knowledge base articles and training materials. Worked in CMDB Workspace, CMDB Data Manager and CI’s life cycle management, CMDB Query Builder, IRE, CMDB Health 3’Cs, CI Audit, CMDB Compliance, CSDM Implementation. Making sure GCP discovery is fine on day to day basis. Troubleshoot if required based on various scenarios. Majorly these includes E to E Discovery, Service Mapping & Cloud management implementations. Also worked on some other areas like ITSM, Catalogs development, reporting and dashboarding, Asset management and PA. BMC, Solarwinds, Nagios, Performance manager tools. Working as ServiceNow Software Engineer. Have worked on ServiceNow ITOM Area, working on Operational Activities like CMDB issues, Discovery issues, Services/service offering issues, CMDB relationship, data propagation jobs & other foundation data issues. Discovery- Implemented Discovery for H&M & Resolving & fixing issues across discovery module/applications. Day to day activities on Discovery Schedules – Onprem/cloud. CMDB- Configure CMDB Health, Configuration View/Service View/Group View to support stakeholders to view the CMDB Health on 3’Cs- Completeness, Compliance, Correctness. Worked on IRE Rules & troubleshooting issues on IRE for Different Configurations Classes. Health Inclusion Setup, Relationship creation based on Accountable/responsible Ownership of Devices/Services. CMDB Modelling activities. ServiceNow Greenfield Implementation- Worked on New Greenfield ServiceNow Instance on Setting up ITOM project / Foundation Data / Integration – SCCM, Ldap across Dev/Prod/Test Environments. Service Mapping- Experience on Setting up 50+ Application Services Mapping & end to end troubleshooting steps to be followed & worked on Tags based Service mapping, Machine Learning, Pattern Based ( experience on Custom Pattern creation based on Application & organization requirements ). Skills: data,apis,itsm,ui builder,glidescript,catalogs development,reporting,discovery,bmc,cloud,code,cmdb,rest,machine learning,service mapping,management,solarwinds,nagios,performance manager tools,dashboarding,servicenow,asset management Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
India
On-site
Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are currently looking for an IT Infrastructure Systems Administrator, reporting to the IT Infrastructure Server Manager, to join our IT Datacenter Infrastructure team. The position of IT Infrastructure Systems Administrator within the Datacenter Server Team has the following shared responsibilities: Responsibilities Systems Administration for all internal IT compute and storage consumption across Quest including: Data Center infrastructure Physical infrastructure OS compliance Backup and DR services Power, access, capacity management and planning VMware Hypervisor technologies and associated software suites, VCS, Aria Etc Systems Patching and security compliance Specific Team Member Related Responsibilities Include IT Infrastructure Data Center Server team case management, and operational reporting to the IT Infrastructure Data Center Server Manager The execution of IT Infrastructure Data Center Server team specific initiatives and projects, often with multiple internal customers. Collaboration with IT Infrastructure teams peers (Network, Services & Ops) to achieve shared IT Infrastructure departmental goals and objectives IT Infrastructure Data Center Server team Change Management processes IT Infrastructure Data Center Server team OnCall and after hours Support Continual technical training and skill development All IT Infrastructure Data Center and Server team related documentation, runbooks, and processes. Qualifications The position of IT Infrastructure Systems Administrator requires the following qualifications: An in-depth understanding of the basic principles behind infrastructure processes and procedures Strong written, verbal and presentation skills Good analytical and problem solving skills Ability to quickly understand both business and technical concepts Excellent interpersonal skills with the ability to interact with both technical and non-technical customers Self motivated, quality driven, customer focused Understands and embraces cultural diversity Proven ability to multi-task and prioritize workloads 5+ years of relevant IT Infrastructure administrative experience Proven Technical Ability With The Following Technologies Windows infrastructure including Azure and Office 365 Server & Desktop virtualization including VMWare, AVS, vRealize, Horizon Server Patching Technologies - KACE / SCCM Dell Hardware Cisco Hardware SAN and NAS storage - Dell Compellent technologies / Pure Technologies Backup Solutions e.g. NetVault/Quorstor Inventory and Asset Management Solutions - specifically Netbox Management and Monitoring solutions - Foglight, SolarWinds, VMware Technologies - vSphere, vCenter, Aria, VCS, Automation, Horizon etc Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers . Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Job Type: Full-time | Shift-based | Onsite/Hybrid Department: Network Operations / Infrastructure Services Joining: Immediate or within 30 days Job Summary: We are seeking a skilled and proactive NOC Administrator to join our IT Infrastructure team. The successful candidate will be responsible for real-time monitoring of service dashboards and system alerts, initial troubleshooting of incidents, and escalation as necessary. The role also includes handling server-related tasks in VMware Hypervisor and Microsoft Azure environments. Key Responsibilities:Monitoring & Incident Response Monitor infrastructure alerts via dashboards and monitoring tools (e.g., PRTG, Zabbix, SolarWinds). Identify, log, and triage alerts to determine root cause and severity. Perform first-level diagnosis and resolution of system and application issues. Escalate unresolved or critical issues to on-site/on-call teams as per SLA and escalation protocols. Maintain clear and timely communication with internal teams during incident lifecycle. Server & Virtualization Management Monitor and manage Windows/Linux servers hosted on VMware vSphere/ESXi . Handle routine server tasks such as snapshot management, VM creation, and basic performance tuning. Monitor virtual infrastructure for resource utilization and alert thresholds. Coordinate with L2/L3 teams for deeper hypervisor-level or host-level troubleshooting. Cloud Operations (Azure) Support daily operational tasks in Microsoft Azure environment (VM status checks, alert responses). Monitor and respond to Azure resource health and performance issues. Assist in provisioning or modifying virtual machines and services in Azure. Basic understanding of Azure Monitor, Advisor, and Service Health for alert and issue tracking. Required Skills & Experience: 1–3 years of experience in a NOC or System Administration role. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP). Hands-on experience with VMware vSphere/ESXi environments. Exposure to Microsoft Azure cloud platform. Familiarity with monitoring and alerting tools (PRTG, Nagios, etc.). Comfortable working in 24/7 shift operations and escalation models. Proficiency with ticketing systems (e.g., ServiceNow, Jira). Preferred Qualifications: Degree in Computer Science, Information Technology, or related field. Certifications: VMware VCA/VCP, Microsoft AZ-104 or equivalent, CompTIA Network+/Security+. Experience with backup and restore processes on virtualized infrastructure. Soft Skills: Strong troubleshooting and analytical thinking. Clear communication and documentation habits. Ability to remain calm and methodical during critical incidents. Team player, proactive, and self-driven. Show more Show less
Posted 1 month ago
1.0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus Show more Show less
Posted 1 month ago
6.0 - 10.0 years
22 - 30 Lacs
Pune
Work from Office
We are looking for a highly skilled Senior Windows Engineer/Architect to join our team in Pune. In this role, you will be responsible for designing, implementing, and supporting Windows-based infrastructure solutions, ensuring optimal performance, security, and scalability. You will collaborate with cross-functional teams to enhance the architecture, provide guidance to junior engineers, and contribute to the overall success of our systems. Key Responsibilities: - Lead and manage Windows-based infrastructure, including design, deployment, and optimization. - Oversee server configurations, Active Directory, and Windows Server environments. - Implement system security measures, monitor performance, and troubleshoot issues. - Ensure systems are compliant with industry best practices and security standards. - Architect scalable, high-performance solutions using Windows technologies. - Collaborate with stakeholders to ensure system integration and smooth operation. - Provide technical mentorship to junior engineers, conducting code reviews and supporting their development. - Participate in capacity planning and disaster recovery strategies. - Ensure system availability, reliability, and performance metrics are consistently met. Required Skills: - Strong experience in Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy. - Expertise in Windows 2016/2019/2022 environments. Experience in PowerShell scripting, automation, and system orchestration. Familiarity with cloud platforms (Azure, AWS) and hybrid infrastructure. Strong understanding of security protocols and best practices (e.g., NTFS permissions, firewalls, VPNs). Expertise in system architecture, including high availability, disaster recovery, and backups. Familiarity with containerization (Docker, Kubernetes) is a plus. Experience with monitoring and troubleshooting tools (e.g., Nagios, SolarWinds, Scom). Excellent problem-solving skills, with the ability to resolve complex technical issues. Ability to work in a fast-paced, collaborative environment with cross-functional teams. Technical Skills: Windows Server | Active Directory | DNS | DHCP | Group Policy | PowerShell | Automation | Cloud (Azure, AWS) | Security Best Practices | Disaster Recovery | Monitoring Tools (Nagios, SolarWinds) | Docker | Kubernetes
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role Roadmap development: Develop a roadmap to guide development efforts. Gather and analyze customer feedback Backlog Management: Create, refine, and maintain the product backlog. Prioritise backlog items based on business value, customer needs, and technical feasibility. Ensure that backlog items are well-defined, clear, and actionable. Stakeholder Collaboration: Collaborate with stakeholders to prioritize requirements. Working with the Development Team: Clearly define user stories with acceptance criteria. Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Be available to answer questions, clarify requirements, and provide feedback. Accept or reject work based on defined acceptance criteria. Ensuring Value Delivery Ensure that each sprint delivers value to customers and the business. Measure product performance and user satisfaction to drive improvements. Adapt and iterate based on feedback and evolving priorities. Risk & Issue Management Identify risks and work with the team to mitigate them. Balance competing priorities to ensure smooth development. Continuous Improvement Stay up to date with Agile and industry best practices. Improve processes for better efficiency and collaboration. Qualifications: Experience: Minimum of 5 years of experience as a product owner, with a focus on software products. Education: Bachelor's degree in Computer Science, Engineering Skills: Strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work effectively in a fast-paced environment. Technical Knowledge: Understanding of software development processes and technologies. Leadership: Proven ability to lead and motivate cross-functional teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Summary We are seeking an experienced Infra. Technology Specialist with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. Responsibilities SolarWinds SME to have Strong Design Implementation Maintenance and Troubleshooting Experience on SolarWinds Product Suite with good knowledge on complete IT Infrastructure i.e. Systems Servers Hardware Storage technologies Network (Routing & Switching Wireless Firewalls) Security and other Misc. technologies. As the candidate will be interacting with clients and key stake holders so an effective communication is essential. Oversee the implementation and maintenance of wireless networks to ensure optimal performance and security. Manage and configure Cisco Wireless systems to support organizational needs. Provide technical support and troubleshooting for switching and routing Cisco devices. Utilize SolarWinds Log & Event Manager to monitor and analyze network events and logs. Develop and document network policies and procedures to maintain system integrity. Collaborate with cross-functional teams to design and implement network solutions. Conduct regular network assessments to identify and mitigate potential issues. Ensure compliance with industry standards and best practices for network security. Lead efforts to optimize network performance and reduce downtime. Provide training and support to junior team members on network technologies and best practices. Develop and maintain detailed network documentation and diagrams. Participate in the evaluation and selection of new network technologies and tools. Communicate effectively with stakeholders to provide updates on network status and projects. Qualifications Demonstrate proficiency in Wireless Cisco Wireless Switching & Routing Cisco and SolarWinds Log & Event Manager. Exhibit strong decision-making skills to address network issues promptly and effectively. Possess excellent writing skills to document network configurations and procedures clearly. Have a minimum of 5 years of relevant experience in network management and support. Show ability to work collaboratively in a hybrid work model. Display a commitment to continuous learning and staying updated with the latest network technologies. Demonstrate strong analytical skills to assess network performance and identify areas for improvement. Certifications Required Cisco Certified Network Professional (CCNP) SolarWinds Certified Professional (SCP) Show more Show less
Posted 1 month ago
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