Shift Supervisor

Anand Sweets and Savouries

2 - 31 years

2 Lacs

Bengaluru/Bangalore

Posted:1 day ago| Platform: Apna logo

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Skills Required

management reporting resolve service drive monitoring visual merchandising replenishment leadership training billing reconciliation reports coordination packaging logistics

Work Mode

On-site

Job Type

Full Time

Job Description

Shift Management: Supervise and manage the floor team during assigned shifts. Conduct shift briefings and allocate tasks to team members. Ensure timely staff reporting, shift handover, and optimal floor coverage. Customer Experience: Monitor guest interactions to ensure high levels of satisfaction. Resolve escalated customer issues or complaints in a prompt and professional manner. Lead by example in delivering exceptional service. Sales & Operations: Drive shift-wise sales targets by motivating the team and monitoring performance. Ensure proper stock levels, visual merchandising, and timely replenishment. Monitor product freshness, expiry, and hygiene standards. Team Leadership & Training: Train and coach new and existing team members on product knowledge, customer service, and SOPs. Monitor employee performance during the shift and provide real-time feedback. Maintain discipline, grooming, and conduct standards on the floor. Billing & Cash Management: Supervise billing operations and ensure accurate cash handling at POS. Conduct end-of-day cash reconciliation and submit shift reports. Reporting & Coordination: Prepare daily shift reports including sales, footfall, and incidents. Coordinate with kitchen, packaging, logistics, and management teams for smooth shift operations.

More Jobs at Anand Sweets and Savouries

Shift Supervisor

Bengaluru/Bangalore

2.0 - 31.0 yrs

INR 2 - 2 Lacs

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Anand Sweets and Savouries

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Shift Supervisor