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1.0 - 5.0 years
4 - 5 Lacs
Chennai, Thiruvananthapuram, United Arab Emirates
Work from Office
Designation - Plumber Qualification - Diploma / ITI Experience - 1 to 5 Experience Location - DUBAI | GULF | UAE Salary - 1500 AED to 2000 AED Visa Type - Employment Contact HR SAN -7200255975 Required Candidate profile Documents Required 1.Resume 2.Original Passport 3.Passport size photo - 2 Interested candidate share your resume whatsapp to HR 7200255975 Perks and benefits Free Accommodation and Transport
Posted 1 week ago
10.0 - 14.0 years
3 - 5 Lacs
Chennai
Work from Office
Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered by ASC Deliver very ambitious targets on consumer satisfaction Net promoter score and consumer effort score Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to ASC Service staff to ensure timely and quality Customer services Address Customer and Trade queries, resolved issues and obtain feedbacks Demonstrate outstanding Customer Services through maintenance of high quality and integrity at work environment Provide inputs to Business, ASC field Service operations, training and quality team as applicable Assist in goal setting, skill enhancement and performance review activities for field team Market visit meeting ASC and Trade partners
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Quincy Compressor is looking for Field service engineer to join our dynamic team and embark on a rewarding career journey Provide technical support and service Diagnose and repair equipment Install and commission new equipment Provide customer training and support Perform preventative maintenance and service on equipment Document and maintain accurate service records and reports Collaborate with sales and engineering teams to identify and resolve customer issues Communicate effectively with customers and colleagues to provide timely and efficient service Manage and prioritize workload to ensure timely service to customers Excellent communication and interpersonal skills Strong problem-solving and troubleshooting skills
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Udaipur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 1 week ago
4.0 - 12.0 years
6 - 14 Lacs
Noida
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 1 week ago
6.0 - 11.0 years
1 - 2 Lacs
Faridabad, Tiruchirapalli
Work from Office
| 686, Anandapur, E. M. Bypass R. B. Connector Junction, Kolkata - 700107. Call : +91 33 4984 4984 TECHNICIAN OR SR. TECHNICIAN Job Position : TECHNICIAN OR SR. TECHNICIAN Attending locations in the territory and solving all service related query. Solving warranty related query. Servicing machines at warehouse. Be a part in machine demonstration and promotional activities. Desired Candidate Profile: Industry : Agricultural Machineries: (Power Tiller, Power Weeder, Harvester/Reaper and Brush Cutter, Water Pump, Sprayer) Experience relevance : Handling Technical Service related to small Agro Machinery. Years of experience : Total 6 years of which minimum 3 years in relevant Industry and position. Qualification Required: ITI Location : AP/TELENGANA/ TRICHY(TN)/ FARIDABAD/ CTC : 1.80LPA to 2.4LPA (negotiable for the right candidate)
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
POSITION TITLE: Associate Position Summary: Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)
Posted 1 week ago
4.0 - 8.0 years
8 - 13 Lacs
Bengaluru
Work from Office
The Company. MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada, As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years, Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal, As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact, MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row, We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background, THIS IS A FULL-TIME POSITION BASED IN BANGALORE, INDIA AND REPORTS DIRECTLY TO THE TEAM LEAD-SERVICING & COLLECTIONS. THE ROLE. As a Collections Specialist You Will Be The First Point Of Contact And Voice Of The Company To Interact With Delinquent Borrowers. You Will Help In Growing And Nurturing Customer Relationships On Every Interaction That Results In Measurable Customer Value, While Finding Resolutions For Their Loan And Payment Related Concerns. Your Focus Will Be To Deliver a Superior Servicing Experience For Each And Every Interaction With Our Borrowers. This Includes, But Is Not Limited To. Initiating outbound phone calls and email correspondence for delinquent borrowers and ensuring low delinquencies by timely and effective collections, Integrating problem solving and negotiation skills to establish successful resolution of customer and account related issues. Curing delinquent accounts by working with the borrower to bring payments up to schedule, Identifying the opportunity areas for increasing collection efficiency and proactively communicate with stakeholders. Understanding our product line and explaining all features to borrowers, including loan terminology and payment logistics. Creatively utilizing resources to generate contact with delinquent borrowers. Analyzing any trends that come up during handling delinquent accounts and communicating the same to improve overall team performance. The Qualifications. Bachelor’s degree in business, finance or any related field, Minimum 2+ years customer-centric experience within a high-touch, fast-paced environment focused on servicing and repayment of financial products. Prior collections work experience within financial services and/or higher education industries will be a distinct advantage,though an understanding of financial services functions is a MUST. Strong interpersonal, communication and listening skills and comfortable connecting with customers via phone, email, and chat. Excellent negotiation skills with proven ability to apply critical thinking to complicated problems for timely and effective resolution, Ideally possessing a background incorporating investigative research. Empathetic, collaborative and possesses high level of accountability. Ability to work in a high-stress environment; managing stress professionally and without disruption to the operation, employees, or customers. A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations!. In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything, Show more Show less
Posted 1 week ago
4.0 - 7.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Hyderabad Telangana India. Why CBRE Business Services Organization (BSO). When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.. At CBREBusiness services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.. CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.. Job Title – Accounts Payable Operations Manager. About The Role. As a CBRE Real Estate Manager, you will assist with managing the staff responsible for all functional aspects of a single property or portfolio of commercial, industrial, or retail properties for a client.. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.. What You’ll Do. Provide formal supervision to employees.. Coordinate and manage the team's daily activities.. What You'll Need. Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Real Estate License required. CPM or RPA professional designation or candidacy preferred.. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.. Extensive organizational skills with a strong inquisitive mindset.. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations. Requires advanced knowledge of financial terms and principles and ability to conduct advanced financial analysis.. Company Perks And Benefits. Health Care: Health Insurance to Self, Immediate family & Parents/In-laws. Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.. Food & Snacks: Free Meals & snacks are provided in all shifts.. Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.. Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.. Entertainment: On floor Chess, Carrom board, Table tennis, Foosball.. Our Values In Hiring. At CBRE, we are committed to fostering a culture where everyone feels they belong.. We value diverse perspectives and experiences, and we welcome all applications.. CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.. Service line: Corporate Segment. Show more Show less
Posted 1 week ago
3.0 - 8.0 years
1 - 5 Lacs
Kolkata
Work from Office
Job Description. About Us:. Della Adventure & Resorts is India’s largest extreme adventure park and a luxurious destination resort located in Lonavala. Our brand stands for excellence, unforgettable experiences, and bespoke luxury. We are expanding our reach and looking for an experienced and well-connected Sales Manager based in Kolkata to drive luxury group and individual bookings, corporate events, and destination weddings.. Role Overview. We are seeking a dynamic and passionate Sales Manager with a proven track record in the hospitality industry, especially with luxury hotels or resorts. This is a remote role, but candidates must reside in Kolkata and have deep connections in the region's luxury travel and corporate sectors.. Key Responsibilities. Drive sales for Della Adventure & Resorts by targeting HNIs, corporates, event planners, wedding planners, and travel agents in Kolkata.. Develop and execute strategic B2B and B2C sales plans to achieve revenue targets.. Build and maintain strong relationships with decision-makers in corporate houses, luxury travel agencies, and event management companies.. Represent Della at trade shows, roadshows, and client meetings across the Kolkata region.. Prepare and present customized proposals for corporate offsites, weddings, and private bookings.. Collaborate with the marketing and operations team to ensure seamless client servicing and execution of events.. Submit regular sales reports and updates to the senior leadership team.. Requirements. Job Expectations:. Minimum 5 years of experience in luxury hotel or resort sales (preferably in Kolkata).. Strong network with corporate clients, travel agents, and wedding/event planners in the region.. Excellent communication, negotiation, and interpersonal skills.. Self-motivated and target-oriented with the ability to work independently.. Comfortable with remote work setup; should have a dedicated home office space.. Willingness to travel occasionally to the resort (Lonavala) for familiarization and site visits.. Preferred Background. Experience with premium brands.. Background in handling high-end clients, destination events, or luxury experiences.. Minimum Qualification. Bachelor's degree in Hospitality Management, or related field. MBA preferred. Minimum Job Experience. Minimum 5 years of experience in luxury hotel or resort sales (preferably in Kolkata). Reporting To. Group Director. Travel. Yes, If required Apply Now. Show more Show less
Posted 1 week ago
2.0 - 4.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Hyderabad, Telangana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience.. 8 years of experience working with digital media or digital marketing/advertising solutions.. 7 years of experience in a client-facing role working with partners across multiple levels.. Preferred qualifications:. Experience in leadership, managing complex multi-stakeholder engagements.. Experience successfully managing cross-functional and cross-regional partnerships.. Knowledge of Google Ads, with strategic thinking focused on solving business challenges, and knowledge of advertising solutions and the media landscape, both online and offline.. Ability to engage with and influence CXO leadership with excellent communication skills.. Excellent strategic consulting or business development skills, and ability to identify and prioritize strategic or tactical business opportunities.. Excellent analytical and structured problem-solving skills.. About The Job. Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.. gTechAds enablement strives to empower gTech to deliver exceptional customer experience through product partnership that facilitates a dual feedback loop, tooling support, L&D and process enhancements, and testing incubation to improve the quality of AI generated creatives. The Product Practices team within enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. We are the liaison between Product and gTech services where needed, and are responsible for ensuring that product launches and customer-facing migrations are seamlessly executed.. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.. To learn more about gTech, check out our video .. Responsibilities. Drive activation of Marketing goals and related Google Production Platforms (GPPs).. Partner with gTech Customer Support team, including Googlers and vendors, to enable customer support activities like training, SoP creation, and hotspot analysis.. Develop verticalized narratives. Work with cross-functional stakeholders across Google to customize strategy and messaging for key verticals.. Create and maintain servicing plans for advertisers considering all key stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics.. Develop a gTech Ads services strategy in partnership with leadership and gTech Strategy Operations team to assist in achieving regional goals including Business Forecast Meetings (BFM). Help in prioritization and designing the right goals and metrics analyzing the existing headroom.. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .. Show more Show less
Posted 1 week ago
2.0 - 4.0 years
8 - 12 Lacs
Gurugram
Work from Office
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Hyderabad, Telangana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience.. 8 years of experience working with digital media or digital marketing/advertising solutions.. 7 years of experience in a client-facing role working with partners across multiple levels.. Preferred qualifications:. Experience in leadership, managing complex multi-stakeholder engagements.. Experience successfully managing cross-functional and cross-regional partnerships.. Knowledge of Google Ads, with strategic thinking focused on solving business challenges, and knowledge of advertising solutions and the media landscape, both online and offline.. Ability to engage with and influence CXO leadership with excellent communication skills.. Excellent strategic consulting or business development skills, and ability to identify and prioritize strategic or tactical business opportunities.. Excellent analytical and structured problem-solving skills.. About The Job. Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.. gTechAds enablement strives to empower gTech to deliver exceptional customer experience through product partnership that facilitates a dual feedback loop, tooling support, L&D and process enhancements, and testing incubation to improve the quality of AI generated creatives. The Product Practices team within enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. We are the liaison between Product and gTech services where needed, and are responsible for ensuring that product launches and customer-facing migrations are seamlessly executed.. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.. To learn more about gTech, check out our video .. Responsibilities. Drive activation of Marketing goals and related Google Production Platforms (GPPs).. Partner with gTech Customer Support team, including Googlers and vendors, to enable customer support activities like training, SoP creation, and hotspot analysis.. Develop verticalized narratives. Work with cross-functional stakeholders across Google to customize strategy and messaging for key verticals.. Create and maintain servicing plans for advertisers considering all key stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics.. Develop a gTech Ads services strategy in partnership with leadership and gTech Strategy Operations team to assist in achieving regional goals including Business Forecast Meetings (BFM). Help in prioritization and designing the right goals and metrics analyzing the existing headroom.. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .. Show more Show less
Posted 1 week ago
2.0 - 6.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.. Bringing out the best in people. As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.. Working At Dentsply Sirona You Are Able To. Develop faster with our commitment to the best professional development.. Perform better as part of a high-performance, empowering culture.. Shape an industry with a market leader that continues to drive innovation.. Make a difference -by helping improve oral health worldwide.. Manage installation & servicing of all equipments in the region. Maintain after sale service data to ensure 100% service levels. Spare parts inventory management. DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.. Show more Show less
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
About Drip Capital: Drip Capital is a leading fintech company that provides innovative, unsecured working capital solutions to small and medium-sized enterprises (SMEs) across global markets. We use data-driven insights and cutting-edge technology, and have already financed over $7 billion to empower businesses with the financial support they need to grow. As we scale, we??re looking for an experienced Lead of Risk Servicing & Collections - US to lead efforts in managing stressed accounts and optimizing recovery strategies in the U.S. SME market. Role Overview: As the Lead of Risk Servicing & Collections - US, you will lead and manage the entire collections strategy and operations for our U.S. SME loan portfolio. This hands-on role requires a proactive leader with a track record of driving results in collections and risk management, negotiating complex payment plans, and managing distressed accounts effectively for US SMBs. You will work closely with cross-functional teams and report to senior leadership, ensuring collections processes are efficient, compliant, and customer-focused. Key Responsibilities: Collections Strategy & Leadership Develop and execute strategies to minimize delinquencies, defaults, and charge-offs while maintaining strong client relationships. Lead, mentor, and grow a high-performing collections team, ensuring a culture of excellence, accountability, and continuous improvement. Refine and implement collections policies and procedures, focusing on risk servicing and loss mitigation. Risk Management & Client Engagement Oversee risk servicing, identifying, assessing, and mitigating credit risk while ensuring sustainable recovery for the portfolio. Lead negotiations with distressed borrowers, balancing risk mitigation with customer satisfaction, and develop payment plans, forbearance, and loan modifications. Maintain strong relationships with external partners such as third-party collection agencies, attorneys, and other key stakeholders. Data-Driven Insights & Performance Management Utilize data analytics to monitor portfolio performance, identify risk trends, and optimize collection efforts. Prepare and present regular reports on collections performance, highlighting key risks, trends, and actionable insights to senior leadership. Track and optimize KPIs like recovery rates, delinquency trends, and payment adherence to ensure efficient and effective collections processes. Team Development & Cross-Department Collaboration Recruit, train, and develop a high-performing collections team, ensuring ongoing professional development and a focus on operational excellence. Collaborate with senior leadership, legal, credit, growth, and operations teams to design strategies that reduce risk and enhance the collections lifecycle. Work with finance and accounting teams to ensure accurate reporting and management of collection-related financial records and loan loss reserves. Education: Bachelors degree in Finance, Economics, Engineering, or a related field. MBA or relevant certifications are a plus. Why Join Us? Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global SMEs. Lead a high-impact team with the opportunity to shape the future of collections and risk servicing. Competitive compensation, benefits, and a collaborative work environment. Drive innovation in the collections function, contributing directly to the companys growth and success. Application Form Apply with Linkedin Apply with Indeed First Name * Last Name Email * Phone * Resume * Thanks for your time Share this opening with friends
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Karjat
Work from Office
Do you enjoy fixing things and having it work as it should? Are you a master multitasker, a fixer, a maker, a doer with the tools to keep our hotels’ looking top notch? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!. The role is far more than just changing a light bulb, in property maintenance we are committed not only to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests.. As Maintenance Technician, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!. Interested then why not say Yes I Can! as we are looking for passionate people just like you!. Key Responsibilities of the Maintenance Technician:. Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships whilst promoting the company culture and values.. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Requirements of the Maintenance Technician:. Experience in property maintenance beneficial but not essential. Hands-on approach with a can-do work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions taking ownership for duties and tasks assigned. Personal integrity, with the ability to work in an environment that demands excellence. Experience of working with IT systems on various platforms. Strong communication skills. CAREERS. Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.. Skills. Fast-Paced Experience. Show more Show less
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
The Company. MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada.. As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years.. Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal.. As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact.. MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row.. We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background.. THIS IS A FULL-TIME POSITION, BASED IN OUR BANGALORE, INDIA OFFICE. THE ROLE. You will be the driving force of MPOWER’s Bangalore-based team of Customer Relations Associates (CRAs), who help students world-wide to move smoothly through our loan application process and achieve their education goals. You’ll oversee and support the inbound voice and written communication channels. Your focus will be to deliver exceptional experiences while communicating key value propositions to each and every student.. Owning the customer experience by delivering superior service through multiple channels (phone, email, chat, etc.) to both responsively and proactively connect with potential borrowers and applicants to help them navigate the loan process or troubleshoot issues. Managing the prioritization and workflow for a team of Customer Relations Associates, including setting daily and weekly targets, unblocking conversion obstacles, and monitoring SLAs and KPIs, to achieve the volume and revenue targets. Designing and executing conversion related initiatives, including call and email campaigns, to increase conversions. Managing escalated customer concerns and applicant feedback to improve the application process. Collaborating closely with QA, Training and Analytics to impact overall team performance growth. Supervising all aspects of call center operations to ensure consistency across shifts, accountability of team members and high quality support for both customers and internal team. Coaching and mentoring team members to help promote a curiosity and learning mindset while positioning them for long term professional nd personal growth opportunities. The Qualifications. Bachelor’s degree in a qualitative field, or higher. 6+ years of B2C global customer service or support experience in a high-touch, fast-paced environment. 2+ years in a supervisory capacity for a high-performing team. Prior work experience within financial services, insurance, and higher education industries required. Must have proven track record in a sales oriented and/or targets driven environment. Passion for customer service and relationship management with an innate sense of service and empathy for others. Exceptional leadership skills and ability to relate to people with varied backgrounds and career ambitions. Outstanding written and verbal communication skills in English and comfortable interacting with global customers via multiple communication channels.. Excellent organizational skills and attention to detail. A proficiency in other foreign / international or regional Indian languages would be a plus. A passion for financial inclusion and access to higher education is a must, as well as comfortable working with a global team across multiple-time zones and sites!. In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.. Show more Show less
Posted 1 week ago
4.0 - 8.0 years
10 - 14 Lacs
Gurugram
Work from Office
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.. Bringing out the best in people. As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.. Working At Dentsply Sirona You Are Able To. Develop faster with our commitment to the best professional development.. Perform better as part of a high-performance, empowering culture.. Shape an industry with a market leader that continues to drive innovation.. Make a difference -by helping improve oral health worldwide.. Scope. The SAP Fiori Expert & Developer role is working on utilizing best practices of SAP frontend solutions. The purpose of the role is to deliver business advisory services in the field of transformation and enterprise management systems; implement the processes in SAP S/4 environments, proceed successfully and deal with agile and combined methodologies.. Key Responsibilities. Implement standard Fiori applications (transactional, factsheet and analytical) and enhance standard applications using enhancement framework.. Development and extension of SAP standard Fiori scenarios.. Design Fiori Catalogues for authorization roles.. Support end-users Acceptance Testing activities.. Qualifications. Experience in SAP Frontend development (SAPUI5 / Fiori).. Experience in Fiori Design patterns, expertise in UI Theme designer.. Fiori Gateway services development skills.. Experience in Fiori Launchpad configuration.. Knowledge and understanding of Fiori Catalogues, Spaces and Pages.. Experience in role design.. Experience in handling high-priority requests.. Liaising with ABAP/Functional team on customized t-code development.. Clear understanding of business roles and processes.. Support team members on technical issues.. Understanding and working experience with a ticketing tool (Service-Now).. Experience in SAP BTP Frameworks – OPTIONAL.. Maintain Data.. The SAP Fiori Expert & Developer will be responsible for the availability and integrity of SAP UI in the S/4 Platform in partnership with key operational and business owners.. Other Responsibilities As Assigned.. Typical Background. Education. Key required skills, knowledge, and capabilities:. Bachelor’s degree in a related area (Computer Science, Computer Engineering, Information Technology. n. Language Skills. English Advanced (C1), any other language is an advantage.. Years And Type Of Experience. Experience in 5 years of experience in similar role.. Experience with SAP S4/Hana.. Key Required Skills, Knowledge And Capabilities. Internationally and culturally aware. The ability to handle multiple and shifting priorities without losing focus is necessary.. Ability to communicate complicated issues in an easy to understand and concise method.. Pro-active, positive attitude, high-energy, motivated, enthusiastic with an outgoing, can-do attitude.. Personal computer skills are required and advanced skills with excel, word and access is a must.. Key Leadership Behaviors. Teamwork– Defines success in terms of the whole team. Customer Focus– Is dedicated to meeting the expectations and requirements of internal and external customers and seeking to make improvements with the customer in mind. Strategic Thinking– Applies experience, knowledge, and perspective of business and external or global factors to create new perspectives and fresh thinking. Problem Solving– Can analyze problems and put together a plan for resolution within her scope of responsibility. Drive for Results– Can be counted on to reach goals successfully. Accountability– Acts with a clear sense of ownership. Innovation and Creativity– Brings creative ideas to work and acts to take advantage of opportunities to improve business. Leading Change– Adapts to changing priorities and acts without having the total picture. Consistently meets Dentsply Sirona standards, ethics and compliance requirements. Self-motivated,conscientious with a desire to exceed. DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.. Show more Show less
Posted 1 week ago
1.0 - 4.0 years
6 - 9 Lacs
Pune
Work from Office
Join us as a Pyspark Engineer at Barclays, responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Pyspark Engineer you should have experience with:. Pyspark. AWS. Snowflake. Datawarehouse technologies. Some Other Highly Valued Skills May Include. DevOps tools. Airflow. Iceberg. Agile Methodologies. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based out of Pune.. Purpose of the role. To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure.. Accountabilities. Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.. Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.. Development of processing and analysis algorithms fit for the intended data complexity and volumes.. Collaboration with data scientist to build and deploy machine learning models.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 week ago
3.0 - 7.0 years
11 - 16 Lacs
Noida
Work from Office
Join us as a "Process Architect" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.. To be a successful "Process Architect", you should have experience with (Mandatory). Any Graduate/Post Graduate.. Analysis and problem-solving (process focused preferred).. Stakeholder management across different organization levels.. MS PowerPoint and Excel.. A positive ‘can-do’ attitude.. Some Other Highly Valued Skills May Include (Mandatory). Knowledge of process reengineering and analysis.. Working knowledge of process automation tools.. Ability to work successfully in a matrix organization structure with dual reporting.. Experience of working in a project team (as member or lead).. Desirable Skills/Preferred Qualifications (Not Mandatory). Experience with tools for Process Modelling (Blue works/ Visio) and Process Mining (Celonis).. Ability to review processes, engage with SMEs, and identify process risks and challenges.. Familiarity with process design concepts, and ability to recognize automation opportunities and provide recommendations as part of optimization review.. Experience in working as a business analyst in technology projects.. Comfortable operating in a dynamic environment and thinking on your fee.. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.. Location: Noida. Purpose of the role. To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.. Accountabilities. Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights.. Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness.. Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders.. Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes.. Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations.. Identification of capacity creation in operations using data and Management Information.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 week ago
2.0 - 4.0 years
8 - 12 Lacs
Pune
Work from Office
Senior Security Consultant (Secure Code Review + Web Application Penetration Testing). NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most. NetSPI secures the most trusted brands on Earth through Penetration Testing as a Service (PTaaS), External Attack Surface Management (EASM), Cyber Asset Attack Surface Management (CAASM), and Breach and Attack Simulation (BAS). Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI brings a proactive approach to cybersecurity with more clarity, speed, and scale than ever before.. NetSPI is on an exciting growth journey as we disrupt and improve the proactive security market. We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at?www.netspi.com/careers.. NetSPI is seeking a Senior Security Consultant who will serve as a resource for delivery of secure code review and web application penetration assessment. This position requires an understanding of various web technologies, enterprise secure development and risk management. In addition, it requires experience with application security assessments/testing, as well as demonstrated competencies in problem solving, client service, written/verbal communication, and project execution.. Responsibilities. Conduct in-depth penetration testing and secure code review assessments on web applications. Dynamically exploit vulnerabilities found in codebase and correlate insecure coding practices into dynamic application vulnerabilities. Deliver secure code review assessment on programming languages such as Java, C#, Python, C/C++, Perl, PHP. Analyze and identify security vulnerabilities in source code using both automated and manual static analysis tools and techniques. Train and assist developers in writing secure software and remediating existing vulnerabilities. Provide oversight to peers on service lines through QA process. Mentor and assist team members in effectively delivering assessments and enhancing skillsets. Present detailed penetration test findings to clients and assist in remediation planning. Engage in research to develop new penetration testing methods, tools, and innovative exploit techniques. Contribute to the cybersecurity community through tools, presentations, white papers, and blogging. Maintain consistency with other internal requirements related to day-to-day administration tasks (time keeping, status updates to clients, etc.). Minimum Qualifications. Minimum of 3-5 years of experience in application security including both secure code review and web application penetration testing. Exceptional familiarity in all Burp Suite functions. Published Burp extensions and ability to create new Burp Suite extensions preferred. Detailed understanding of the OWASP Top 10 and CWE Top 25 issues with focus on ability to identify and remediate vulnerability in source code. Ability to explain risk and business impact of security vulnerabilities to variety of audience. Bachelor’s degree or higher, preferably in Computer Science, Engineering, Mathematics, IT, or a related field; equivalent experience will also be considered.. Preferred Qualifications. Experience in detecting, analyzing and providing recommendation guidance on security vulnerabilities using SAST and/or manual secure code review in at least two of the following languages: Java, C#, PHP, Python, C/C++. Experience in software development in at least one server-side programming language. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.. Show more Show less
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Application Support Engineer Decisions Developer. Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies.. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring.. Responsibilities. Customer Issue Resolution:. Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions for customer problems. Follow standard procedures for escalating unresolved issues to the appropriate internal teams. Feedback and Documentation:. Provide prompt and accurate responses to customers. Ensure proper recording and closure of all reported issues. Document knowledge in the form of tech notes and articles for a knowledge base. Internal Collaboration:. Follow Service Level Agreements (SLA) for issues, especially concerning severity. Collaborate with internal teams for issue resolution. Requirements. Technical Experience:. Requires minimum of one (1) year previous Decisions BPM platform Experience. Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service. Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments. Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks. Development Skills:. Proficiency in programming languages such as C#, Java, or JavaScript. Track record of delivering high-quality code. Considerable experience dealing with SQL servers. Business Process Automation (BPA):. Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization. Certifications:. Certification in BPM/RPA software is a plus. Troubleshooting and Communication:. Strong troubleshooting skills and the ability to work on multiple issues simultaneously. Exceptional communication and collaboration skills. Ability to lead and mentor technical teams. Customer Support Attitude:. Passion for supporting customers. Willingness to provide as much help as possible and follow up with customers. Availability:. Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment. Availability and willingness to step in when needed, including weekends. Background:. Not from a technical support background that involves simply logging tickets or coordinating between groups. The role requires active problem-solving and technical engagement. Show more Show less
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment.. Purpose of the Role:. Carrying out installations for new ophthalmology equipment Phaco machine at Client sites across India. Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards.. Diagnose technical issues and implement solutions quickly to minimize equipment downtime.. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently.. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system.. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques.. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution.. Show more Show less
Posted 1 week ago
0.0 - 4.0 years
3 - 7 Lacs
Noida
Work from Office
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.. Pay Band: 4 / H. Country/Location: Noida, India. Department: GSS English & Exams (English Operations). Contract Type: Fixed Term Contract, until 31st March 2026. Closing Date: Wednesday, 18th June 202523:59 Malaysia Time (GMT +8). Role Purpose. The Sales and Customer Experience Executive supports the British Council’s fully online Adults English course, English Online, by delivering high-quality customer service and contributing to commercial success. The role focuses on providing prompt and effective support to both new and existing customers, primarily through email and webchat, while following standard operating procedures and meeting service level agreements. It also serves as a key contact point for potential customers, aiding sales and marketing efforts to drive registrations. Additionally, the role involves resolving service requests, coordinating with support teams as needed, and using systems like Salesforce CRM to capture customer insights that help enhance the overall customer experience.. Role Accountabilities. The role involves managing customer service cases from active learners through to resolution, primarily via email and live chat, while adhering to standard operating procedures and service level agreements to maintain high service standards. It includes handling payment support requests such as cancellations and refunds, responding promptly to new sales enquiries to encourage registrations, and supporting marketing and re-marketing campaigns. The role also requires accurate recording of customer interactions in the CRM to provide insights for improving the customer experience. Additionally, the position involves collaborating with payment support, technical teams, and occasionally acting as a liaison for Teaching Centre Sales and Customer Service teams to ensure smooth resolution of service and sales enquiries.. Role Specific Skills, Knowledge And Experience. The ideal candidate should have excellent written and verbal communication skills, strong attention to detail, and at least two years of customer service experience, preferably in an international context. They must be able to manage and prioritize multiple tasks effectively and be familiar with CRM platforms, reporting tools, and Microsoft Office applications. Desirable qualifications include experience in B2C sales or marketing, knowledge of the education sector—especially English Language Teaching (ELT), understanding of GDPR and data governance, experience working across multiple countries, and providing customer support in an online environment.. Further Information. Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.. Qualification: Graduation is required, or a diploma, degree, or similar qualification, or at least two years of related work experience. A professional qualification in areas like Customer Service or Business Management is a plus.. Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.. Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.. Note: For requisite special permission to take up employment in any foreign Diplomatic Missions in India, OCI Cardholder must visit https://ociservices.gov.in. Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential.. A connected and trusted UK in a more connected and trusted world.. Equality , Diversity, and Inclusion (EDI) Statement. The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. The British Council is committed to safeguarding children, young people and adults who we work with.. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you have any problems with your application please email askhr@britishcouncil.org. Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.. Show more Show less
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
UPS Repair and Installation
Posted 1 week ago
5.0 - 8.0 years
5 Lacs
Rajsamand
Work from Office
Would be responsible to achieve the sales target assigned. Handling the Team of Relationship Officers. New Client Acquisition & Business generation of MSME Business. Responsible for individual & team targets. Shall be responsible for sourcing, servicing, and disbursing the business and manage overdue collections. Taking care of team productivity and business. Team motivation/ training. Giving product training to existing and new hired team. Manage both internal & external channel for business expansion & development Coordination with other departments like Credit, Operations for processing of loan till final disbursement and ensure smooth servicing and operations. Shall be responsible for Overdue Collections & Revenue generation process. What we re looking for: Relevant Experience of Sales and Collection (in Asset Finance products, LAP, Mortgages, Business Loans, etc.) from Banks/ NBFC /Financial Institutions. Must have knowledge and hands-on experience of retail sales.
Posted 1 week ago
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