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8.0 - 10.0 years
10 - 14 Lacs
Gurugram
Work from Office
Overview Lutron is looking for a self-motivated, collaborative, resilient Talent Acquisition Leader to join our team at our India Office in Gurgaon. In this role, you will be focused on developing the strategy to meet current and future recruiting needs. You will be working to formulate and drive the strategy that helps us identify, attract, and evaluate the next generation of talent at Lutron. In this position, you will utilize your proven expertise in talent identification to develop the Lutron Employer Value Proposition and build talent pools for specialized roles. Responsibilities Create the strategy that helps establish a pipeline of best-in-class talent Build strong relationships with business and functional leaders to identify organization and business talent needs Develop and own the Talent Acquisition strategies and activities to effectively deliver exceptional performance in a fast-paced environment Partner with leaders to develop staffing plans for new and existing functions. Attract exceptional people utilizing internal rotation, college and university programs and direct sourcing of candidates. Drive process improvements that impact recruiting effectiveness Be a recruitment subject matter expert through the partnership with senior stakeholders Maintain top quality vendor relationships to meet the hiring needs of the organization Manage the end-to-end recruitment journey, all the way through to offer letters and onboarding while maintaining an exceptional candidate and stakeholder experience Ensure all hires meet Lutron s standards for excellence Qualifications Bachelor s degree in Human Resources or a relevant discipline with a minimum, cumulative GPA of 3.0 or a minimum percentage of 60% MBA in HR preferred 8-10 years of recruitment experience, ideally in an engineering organization Experience recruiting and hiring top talent across various departments including engineers Knowledge of MS Office and at least one Applicant Tracking System (ATS) Lutron Electronics position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com. Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics Create the strategy that helps establish a pipeline of best-in-class talent Build strong relationships with business and functional leaders to identify organization and business talent needs Develop and own the Talent Acquisition strategies and activities to effectively deliver exceptional performance in a fast-paced environment Partner with leaders to develop staffing plans for new and existing functions. Attract exceptional people utilizing internal rotation, college and university programs and direct sourcing of candidates. Drive process improvements that impact recruiting effectiveness Be a recruitment subject matter expert through the partnership with senior stakeholders Maintain top quality vendor relationships to meet the hiring needs of the organization Manage the end-to-end recruitment journey, all the way through to offer letters and onboarding while maintaining an exceptional candidate and stakeholder experience Ensure all hires meet Lutron s standards for excellence
Posted 3 days ago
2.0 - 8.0 years
3 Lacs
Surat
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
4.0 - 8.0 years
19 - 20 Lacs
Jaipur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Posted 3 days ago
2.0 - 8.0 years
3 Lacs
Chennai
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
2.0 - 7.0 years
3 Lacs
Raipur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
2.0 - 8.0 years
3 Lacs
Hyderabad
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
2.0 - 7.0 years
3 Lacs
Kanpur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
5.0 - 16.0 years
11 - 12 Lacs
Raipur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 days ago
1.0 - 2.0 years
4 - 5 Lacs
Bengaluru
Work from Office
POSITION SUMMARY: The Treasury analyst will be responsible for handling the wire and check processes within treasury, assisting internal customers with all funds transfer research and supporting all treasury related projects. JOB FUNCTION AND RESPONSIBILITIES: Handle processing of ACH, Wire Transfer, and checks Support fund transfers and check requests from the servicing and origination teams Carry out monthly report maintenance and other ad hoc reporting and analysis Assist with resolving issues related to banking services as needed Provide support with ad-hoc Treasury processes Update and track cash daily Monitor short and long term cash positions and provide support to Treasury Management for variances Improve internal processes related to wire requests control and efficiency Learn all bank portals in order to process wires, pull reports and navigate the websites Understand the flow of cash across all bank accounts and apply to your work Research wires and checks and respond to requests timely Work effectively across the Treasury team in all locations Assist with the implementation of new treasury software QUALIFICATION: Bachelor s degree in accounting or finance preferred or equivalent industry experience Minimum 1-2 years experience in Finance or Treasury Demonstrated ability to work in detail oriented multi-tasking environment while managing to time specific deadlines Must demonstrate the ability to manage multiple priorities and meet deadlines in a fast paced, high volume work environment with proven follow up and organizational skills required Must demonstrate interpersonal skills with the ability to interact with other departments and third parties in a professional manner Proficient in Excel WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift (8:30 AM - 5:30 PM EST)
Posted 3 days ago
4.0 - 7.0 years
4 - 6 Lacs
Ahmedabad, Chennai, Delhi / NCR
Hybrid
Connecting with End customer for service & AMC. Machinery Installation. & submission of AMC report Making the Calibration Certificate & supportive documents. Preparing the pre-requisites and sharing the same to customer Creating quotation for the AMC Required Candidate profile Work Experience as service Eng. of Material Testing Equipment's for Polymer/Packaging/Automotive Confidence to respond positively when under pressure good diagnostic and problem-solving skills
Posted 3 days ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Team Leader Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Team Leader on Papers for 1 to 2 Years Interested Please Contact Krishna-8072255275
Posted 3 days ago
4.0 - 10.0 years
2 - 6 Lacs
Jhagadia
Work from Office
Shift In charge Position - Knowledge of Reformer - Knowledge of Hydrogen Gas Handling - Knowledge of High Pressure compressor - Team Management Only BE Chemical candidates apply with 4-10 Years of Experience....
Posted 3 days ago
2.0 - 8.0 years
6 - 9 Lacs
Jhagadia
Work from Office
- Undergo training related to Maintenance practices & procedures - Observe the abnormalities in assets, if any, and communicate to immediate Supervisor and Executive for necessary corrective actions - Perform all the types of maintenance of rotating equipment as per maintenance procedures of respective equipment standard with all safety measures and work quality standard - Suggest corrective ideas and modification to improve reliability of equipments - Get duly approved work permit with zero tolerance on safety and quality of repair and maintenance & as per priority communicated - Communicate abnormalities and any deviation in the quality of work during maintenance of the rotating equipment to the Supervisor and Executive (Maintenance) for necessary corrections - Ensure that all types of maintenance activities are to be carried out as per the maintenance procedures of Equipment Standard with Zero Tolerance on quality of work
Posted 3 days ago
2.0 - 4.0 years
5 - 9 Lacs
Mumbai
Work from Office
About the Role: We’re looking for a sharp, detail-oriented Client Servicing Executive to anchor the day-to-day execution of creative production that includes end-to-end development of creatives, from creating and sharing a brief, to vendor management, to feedback loops and closure of creatives – static, video, digital and print. You also have an understanding of brand expression as per guidelines. The ideal candidate must juggle multiple projects and manage tight timelines, acting as the bridge between internal stakeholders, and external agency partners. Key Responsibilities: Project & Job Management: Oversee creative jobs end-to-end — from briefing and timelines to execution and feedback loops Stakeholder Coordination and Management: Liaise with business partners and the marketing & communications team to understand briefs and ensure timely, on-brand output Agency & Vendor Management: Interface with creative agencies and external partners to ensure quality deliverables and accountability Asset & Workflow Organization: Maintain dashboards or trackers for creative jobs; ensure workflows are streamlined and well-documented Review & Feedback Loops: Facilitate structured reviews. Collate feedback, communicate revisions, and follow through on closure Brand Adherence: Understand brand guidelines and expression. Ensure all creative output is aligned with brand guidelines, and campaign/project objectives. Creative Tooling Oversight: Use tools like Canva, Adobe Express, Firefly or similar platforms to support rapid design iterations or quick fixes when needed / resize visual assets for digital platforms. What You Bring Up to 4 years of experience in a client servicing role Hands-on familiarity with latest AI creative tools like Canva, Firefly, Adobe Express, etc. Experience in managing creative agencies, and multiple stakeholders Understanding aesthetic & design Attention to detail Ability to manage tight deadlines, multi-task, and keep multiple jobs running smoothly Excellent communication and organizational skills
Posted 4 days ago
0.0 - 5.0 years
1 - 2 Lacs
Varanasi
Work from Office
SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Varanasi Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 12807 NTH + PF & ESIC
Posted 4 days ago
0.0 - 5.0 years
1 - 2 Lacs
Prayagraj
Work from Office
SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Allahabad Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 12807 NTH + PF & ESIC
Posted 4 days ago
1.0 - 5.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Making sure all the needs of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner. Key skills for Client Relationship Management: Polite disposition. Ability of rigorous follow up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.
Posted 4 days ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Imaginative and unexpected ideas are at the core of our agency culture. He/she should be able to gain access to Clients hearts and minds, develop ongoing relationships with them. KEY SKILLS: Excellent communications skill both verbal & written Strong and visually superior presentation skills Analytical mind with quick turnaround Strong orientation to timelines Should be target oriented Team player & willing to travel Employment Type : Full Time Role : Client Servicing Associate
Posted 4 days ago
0.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Skygate consulting is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team
Posted 4 days ago
1.0 - 3.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: 1.Install, maintain, and repair equipment 2.Diagnose technical issues 3.Perform testing and quality checks 4. Document service work 5. Collaborate with team members 6. Follow safety procedures Health insurance Travel allowance Annual bonus
Posted 4 days ago
10.0 - 15.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
The Food Production & Service manager is primarily responsible for planning, administering, and supervising the overall total responsibility of all the kitchens, banquets, and culinary staff for leading these areas. The Food Production & Service manager is responsible for leading by example and developing their staff as assets for the kitchen and restaurant. Direct food preparation, production, and control for all food outlets and banquet facilities and ensure that the kitchen provides fresh, appealing, properly flavored foods while focusing on food costs including assigning tasks to employees, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, training employees and ensuring a high level of Guest satisfaction. Job responsibilities: Operations Handling multiple outlets serviced from the Central Kitchen. Efficiently and accurately maintained accounting procedures which included cost control, inventory, shrinkage control, etc. Checked the quality of raw and cooked food products to ensure that standards were met. Determined how food should be presented and created decorative food displays. Ensured excellent customer service to all customers Provided training and education to employees including orientation, development, and methods of connecting customers with the right products. R esponsible for the development and enhancement of the food product that is presented to guests. Make changes that respond to the marketplace and to guests needs, both present and anticipated. Recommend changes to the food product. Use market research to develop new products and menu concepts. Responsible for maintaining the quality of food products and ensuring consistency in food delivery and standards. Ensure that all goals are geared toward exceeding guests expectations. Participate in long-range planning. Responsible for the selection, training, and development of the personnel within the department; planning, assigning, and directing work: appraising performance; rewarding and disciplining employees; safety; addressing complaints and resolving problems; and overseeing departmental matters as they relate to federal, state and local employment and civil rights laws. Review staffing levels to ensure that guest service, operational needs, and financial objectives are met. Supervise and coordinate activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Develop and implement guidelines and control procedures for purchasing and receiving areas. Establish goals including performance goals, budget goals, team goals, etc. Communicate the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, and monitoring processes and procedures related to safety. Manage department controllable expenses including food costs, supplies, uniforms, and equipment. Work closely with vendors to obtain the highest quality offerings at the most reasonable price. Provide direction for menu development. Determine how food should be presented and create decorative food displays. Recognize superior quality products, presentations, and flavor. Improve service by communicating and assisting individuals in understanding guest needs, providing guidance, feedback, and individual coaching when needed. Interact with guests to obtain feedback on product quality and service levels. Empower employees to provide excellent customer service. Establish guidelines so employees understand expectations and parameters. Ensure employees receive ongoing training to understand guest expectations. Control the elements that determine profit and loss. Responsible for all major kitchen/restaurant operating expenses. Set margins and manage the business against projections. Daily Coordination with concerned F&B team for food pickup, setting-up stations, compliance in Catering and special diets Coordinated purchasing of all inventory required for daily business operations. Managed and assisted in daily prep work to maintain quality control. Handling QSR outlets and knowledge of ISO standards to be maintained as per SOP. Carried out all operations including pack meal delivery. Train and supervise staff. Ensure all food safety procedures are strictly adhered to according to sanitary regulations Work closely with management to meet revenue objectives. Implement appropriate strategies to resolve adverse trends and improve sales. Maintain safe working conditions. Follow company policies and procedures regarding the handling of cash, property, products, and equipment. Audit inventory levels to ensure product availability, and order products as necessary. Should be a Multitasker who can handle multiple outlets in a proper manner as per company standards and policy. Marketing & Guest Satisfaction Analyzed food selection and replaced it with more popular items. Researched and developed Restaurant menu to include recipes, graphic work, design, and menu pricing. Plan food and beverage menus considering clients preferences and special requests (for example healthy meals for children) Analyzed sales budget, gross margin, and profit and loss reports weekly to project future sales trends and to create an efficient sales model Nurture friendly relationships with customers to increase loyalty and boost our reputation Coordination with all ONLINE channels to boost Restaurant Sales. Promoting and engaging with potential targets, converting them into customers and eventually, ambassadors for the centre both online and offline Target Regular customers, Schools, Institutes, Corporate, Booker's, and Event Organizer. Promoting other outlets of our company assisting guests in filling out the online feedback form and providing us the ratings. Required Skills: Excellent communication and interpersonal skills, Strong organizational and time management skills, Multitasker, Knowledge of billing software and MS Office. Experience Required: Proven working experience as an Ex. Chef cum FNB Service manager with at least 10 years experience. Qualification: A Bachelor's degree in Hotel Management or related field. Time: Can be morning, general, or evening shift according to requirement. The normal shift will be in the evening (1 PM-11 PM) or as required.
Posted 4 days ago
12.0 - 15.0 years
14 - 18 Lacs
Ahmedabad
Work from Office
Reports To : Managing Director The General Manager is responsible for overseeing all aspects of hotel operations to ensure exceptional guest experiences, efficient management of resources, and profitability and to focus on building and maintaining strong relationships with guests to enhance their satisfaction and loyalty. Key Responsibilities: 1. Operational Management: Oversee day-to-day operations of the hotel, including front desk, housekeeping, maintenance, food and beverage, and other departments. Develop and implement operational policies and procedures to ensure smooth functioning and adherence to quality standards. Monitor key performance indicators (KPIs) such as occupancy rates, average daily rate (ADR), revenue per available room (RevPAR), and guest satisfaction scores, and take corrective actions as necessary. 2. Customer Relationship Management : Utilize CRM principles and strategies to enhance guest experiences and foster loyalty. Train and mentor staff in customer service best practices, emphasizing personalized interactions and anticipating guest needs. Implement guest feedback mechanisms and analyze data to identify areas for improvement and implement solutions. Cultivate relationships with repeat guests, VIPs, and corporate clients to enhance loyalty and drive revenue. 3. Financial Management : Develop annual budgets and forecasts in collaboration with the finance department. Monitor financial performance against budget and take proactive measures to control costs and optimize revenue. Negotiate contracts with vendors and suppliers to ensure cost-effective procurement of goods and services. Review and approve expenditures, invoices, and payroll to ensure accuracy and compliance with budgetary constraints. 4. Staff Management and Development : Recruit, train, and supervise department heads and other key personnel. Foster a positive work environment that promotes teamwork, professionalism, and employee growth. Conduct regular performance evaluations and provide constructive feedback and coaching to staff. Address employee concerns and grievances in a timely and fair manner. 5. Quality Assurance and Compliance : Ensure compliance with all relevant laws, regulations, and industry standards, including health and safety regulations. Conduct regular inspections of the property to ensure cleanliness, maintenance, and adherence to brand standards. Implement quality assurance programs and initiatives to continuously improve service delivery and guest satisfaction. Essentials:- Bachelor's degree in hospitality management, business administration, or a related field; Master's degree preferred. Proven experience in hotel management, with a background in customer relationship management or guest services. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal skills, with a focus on building rapport and relationships with guests and staff. Solid understanding of hotel operations, financial management, and industry trends. Proficiency in hotel management software and Microsoft Office F&B Background. with 12 years of experience in leadership position.
Posted 4 days ago
1.0 - 5.0 years
2 - 6 Lacs
Kochi
Work from Office
ManipalCigna Health insurance is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Gurugram
Work from Office
The Pllazio Hotel, Gurgaon is looking for Steward to join our dynamic team and embark on a rewarding career journey Supervise food and beverage service staff. Ensure high levels of customer service. Monitor and maintain dining areas. Assist with event setup and service. Handle customer inquiries and complaints. Ensure compliance with health and safety regulations. Train and support junior staff.
Posted 4 days ago
0.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
the palms is looking for Steward / Sr. Steward to join our dynamic team and embark on a rewarding career journey Supervise food and beverage service staff. Ensure high levels of customer service. Monitor and maintain dining areas. Assist with event setup and service. Handle customer inquiries and complaints. Ensure compliance with health and safety regulations. Train and support junior staff.
Posted 4 days ago
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