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2.0 - 7.0 years
3 - 5 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Roles and Responsibilities To install, maintain and repair various air-conditioning systems. To maintain window air-conditioners, VRF and central system. To dismantle a system from one place and to install at another place when required. To maintain water coolers and refrigerators. To take daily round to find out any issue with air-conditioning system. To top up refrigerant gases. To carry out preventive and corrective maintenance. To ensure calibration of all units. To check filters and motor parts, if they need any replacement. To answer all emergency calls immediately. To carry out and help in laying ducts and outdoor/indoor units. To ensure electricity savings and maintain proper inventory of required tools & parts. To follow all safety guidelines while on job. To document all complaints and its disposal. To maintain all other records and registers as per hospital policies. To be aware of emergency codes of the hospital. Interested candidates can send in their application on priyanka.tawade@suryahospitals.com OR can come for walk-in interview between 10 am - 4 pm
Posted 1 month ago
0.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Summary As a Systems Engineer you will be responsible for managing and resolving incidents within a hybrid work model. You will work closely with the service desk team to ensure seamless operations and provide technical support using Service Now and Windows platforms. This role requires rotational shifts to maintain 24/7 support and ensure high availability of services. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure service continuity. Collaborate with the service desk team to provide timely and effective technical support. Utilize Service Now for incident tracking and resolution to maintain accurate records. Monitor system performance and troubleshoot issues to ensure optimal functionality. Provide support for Windows-based systems ensuring they are up-to-date and secure. Implement best practices for incident management to enhance service delivery. Communicate effectively with stakeholders to provide updates on incident status and resolution. Participate in rotational shifts to provide 24/7 support and maintain high service availability. Contribute to the development of incident management processes and procedures. Analyze incident trends to identify areas for improvement and implement solutions. Ensure compliance with company policies and industry standards in all support activities. Support the integration of new technologies and systems to enhance service capabilities. Maintain a high level of customer satisfaction by delivering prompt and efficient support. Qualifications Demonstrate proficiency in incident management and service desk operations. Exhibit strong knowledge of Service Now for effective incident tracking and resolution. Possess expertise in Windows systems administration and troubleshooting. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication skills for stakeholder interaction. Have a proactive approach to identifying and resolving technical issues. Demonstrate commitment to continuous learning and improvement in technical skills. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals
Posted 1 month ago
5.0 - 10.0 years
4 - 6 Lacs
Dharwad, Hubballi
Work from Office
Role - Store Manager Exp: 4- 10 Yrs (Optical Retail Background) Qualification: Any degree or Diploma in Optometry Location: Hubballi (Karnataka) Job Description Achieve and exceed sales target for the store by ensuring product availability, product presentation, customer service and overall high level of store standards and customer experience. Control expenses within the budget by proper planning, efficient and effective utilization of resources and reducing wastage. Ensure that shrinkage is within the budgeted norm by adherence to proper stock management procedures and vigilance without adversely affecting the customer service levels. Ensure that the store and its people are in compliance with the policies and procedures of the company as well as relevant laws that apply including but not limited to licenses, all employment laws, wage and working hours, working conditions, human rights and equal employment opportunities. Ensure that high standards of retail are maintained at the store including implementing of Planogram, discipline of operating hours, Hygiene, Health & Safety, Security, Product availability, ticketing, visual merchandising, staffing etc. Provide regularly, necessary qualitative and quantitative reports to management on customers, sales, stock, competition, promotions etc. to facilitate strategy alignment and decision making. Ensure implementation of Marketing, promotions and Visual Merchandising plans and programmes at store level. Ensure that company assets in the store are properly maintained, accounted and utilized to maximize returns. Manage inventory in a manner that it is correctly accounted, available, provides high returns on investment and is not prone to ageing and waste. Provide input to planning, budgeting and forecasting to assist in business planning process. Ensure that all administrative processes pertaining to people management including but not limited to Scheduling, Attendance, Leave, PMS, grievance handling, etc. are carried out in a timely and accurate manner. Provide leadership to the store team to improve their engagement and contribution by coaching, mentoring, and culture & Team building, personal & professional development and participation thereby also ensuring retention and talent development for business expansion and growth. Ensure customer delight by delivering high standards of retail environment, product availability & presentation, high quality staff interface, resolution of customer complaints and speedy check out, thereby maintaining high level of customer loyalty. Skill & Competence Communication Skills • Commitment to Excellence • Analytical Skills • Business Acumen • Team Work • Interpersonal Skills • Ownership • Attention to Detail • Operational SOPs • Customer Service • Leadership Skills
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Summary The Senior Process Executive - B&L will be responsible for managing and executing various business processes with a focus on efficiency and accuracy. The role requires a minimum of 2 years and a maximum of 4 years of experience with mandatory technical skills in MS Excel. The candidate will work from the office during night shifts and will not require travel. Responsibilities Manage and execute business processes with a focus on efficiency and accuracy. Utilize MS Excel to analyze and interpret data for process improvement. Provide support in the foreclosure claim file and servicing of mortgage loans. Deliver exceptional customer service in the mortgage domain. Ensure compliance with company policies and industry regulations. Collaborate with team members to achieve departmental goals. Identify opportunities for process improvements and implement solutions. Maintain accurate records and documentation for all processes. Assist in the preparation of reports and presentations for management. Monitor and track key performance indicators to ensure targets are met. Resolve any issues or discrepancies in a timely manner. Communicate effectively with internal and external stakeholders. Stay updated with industry trends and best practices. Qualifications Possess a minimum of 2 years and a maximum of 4 years of experience in a similar role. Demonstrate proficiency in MS Excel for data analysis and reporting. Experience in foreclosure claim file and servicing of mortgage loans is preferred. Strong customer service skills in the mortgage domain are a plus. Excellent communication and interpersonal skills. Ability to work night shifts and adapt to a fast-paced environment. Strong problem-solving skills and attention to detail. Certifications Required Certification in MS Excel or related data analysis tools is preferred.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
Visiting Client Site - Installation & Commissioning - Preventive Maintenance - Break Down Maintenance of Fork Lift and other Material Handling Equipment Spare Part and AMC Sales Building & Maintaining Customer relations Preparing Reports Required Candidate profile Ready to travel Good technical knowledge & communication Skills Engineering drawing part number identification, on site troubleshooting Fault identification & diagnosis, Why Why /Route Cause Analysis
Posted 1 month ago
10.0 - 20.0 years
8 - 10 Lacs
Pimpri-Chinchwad, Tathawade, Bhosari
Work from Office
We required dynamic professionals for our business outlets at Pune (PCMC, Bhosari & Tathawade). Designation: General Manager Service / HOD Customer Service Qualification: Diploma or Degree in Automobile. Age: 30 to 40 Years+. Salary: 08 Lacs to 10 Lacs PA, additionally performance linked incentive against achievement of revenue targets. Experience: 10 to 20 years in Car Service, Bodyshop, Vehicle after Sales, Insurance. Key Responsibilities of a General Manager Service / HOD Customer Service Role & responsibilities: * Lead and monitor workshop activities. * Direct involve for after sales profitability Service targets Vs achievement. * Driving suitable measure to achieve this targeted. * Implement customer delight source to enhance service loyalty. * Workshop turnover as well as commitment to deliver high quality of customer care. * Ensure team delivers optimum productivity, Competency & commitment. * Achieve month service Unit Targets Vs per car labor & parts * Mapping workshop capacity utilization. * Ensure flawless work quality by means of suitable workshop equipment, Test instrument method. * Manage & guide staff to improve their productivity, Competency & commitment. * Monitor insurance claim or submission and approval * Strong industry knowledge & leadership quantities, High level persistence. Recruitment as per production plan & business need. Requirements and skills: Excellent business acumen & critical thinking abilities in sensitive business areas Strategic approach enhancing dealership absorption ratio through improving resources like utilization & production. Capable to work independently under pressure & multitasking environment. Ability to interact to all level people address arising issue. Meticulous and possess good working attitude. Strong industry knowledge & leadership quantities, High level of persistence. Aggressive for highest UIO retention ratio. Cultivate culture at grass root level building strong relation within internal & external customers. Preferred candidate profile from Pune, Western Maharashtra, Mumbai, Nashik, Nagpur. Those who have it in you and are suitably qualified with relevant experience may apply immediately with your CV. Your current CTC. Please let us have your latest Photograph. Interested candidates should forward their Curriculum Vitae (C.V.) to; hrd@sharayu.in Contact No - 7722099815 Email: hrd@sharayu.in
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Oversees pump and panel maintenance, repair, and installation, ensures preventive schedules, manages teams, maintains records, and ensures safety compliance. Requires a mechanical/electrical diploma or degree and 2-4 years experience. 9016572717
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Installation & commissioning of Concrete Pump, Batching Plant, Transit mixers. Trouble shooting of all mentioned / said product. Customer satisfaction, to Maintain MTR & MTTR, Parts & Service business generation. Customer training / Operator training. Minimum qualification Diploma Engineer. 2-4 year s experience. Knowledge of hydraulics & Electrical. Willing to ready to travel in short period.
Posted 1 month ago
3.0 - 8.0 years
6 - 7 Lacs
Chennai
Work from Office
Join us and make the dream of home ownership possible! Very strong knowledge in US Mortgage business and servicing Mortgage claims process in specific. Proficiency to read through and understand FHA, VA loans, FNMA FHLMC HUD demands, Title packages & Conveyance. Should be well versed in conveyance process, GSE Claims, File checker and Investor Guidelines. Should have good knowledge in preparing FHA/VA/FNMA/FHLMC Claim package, post-sale & REO new file setup
Posted 1 month ago
4.0 - 8.0 years
7 - 11 Lacs
Gurugram
Work from Office
The purpose of this role is to provide support and assistance in all areas of managing the client s business and keeping day to day activities running smoothly. Job Description: Key responsibilities: Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs Coordinates activity ensuring projects and plans deliver against objectives and on time/budget Supports Client Manager and wider team with general client liaison and administration Connects with client to support delivery of communication and service. May research new market trends to incorporate into planning. Monitors sales data to measure plan effectiveness flagging issues where appropriate Location: India - Haryana - Gurugram - AIHP Horizon Brand: Posterscope Time Type: Full time Contract Type: Permanent
Posted 1 month ago
0.0 - 7.0 years
3 - 4 Lacs
Mumbai
Work from Office
We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatory Note Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate
Posted 1 month ago
0.0 - 7.0 years
3 - 4 Lacs
Bengaluru
Work from Office
We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experience Experience in customer facing roles in any industry; prior experience in life insurance industry is not mandatory Note Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate
Posted 1 month ago
0.0 - 7.0 years
3 - 4 Lacs
Bengaluru
Work from Office
We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunity Provide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experience Experience in customer facing roles in any industry; prior experience in life insurance industry is not mandatoryNote Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Boiler Helper to join our dynamic team and embark on a rewarding career journey you will be responsible for the safe and efficient operation of boiler systems, ensuring compliance with safety regulations and maintenance procedures This role requires expertise in operating and maintaining boilers, troubleshooting issues, and ensuring the overall reliability of the equipment Responsibilities: Boiler Operation:Operate and control high-pressure boiler systems in a safe and efficient manner Monitor boiler parameters, such as pressure, temperature, and fuel levels Maintenance and Inspection:Conduct regular inspections of boilers and associated equipment to identify and address potential issues Perform routine maintenance tasks to ensure optimal performance Safety Compliance:Adhere to all safety regulations and procedures related to boiler operations Conduct safety checks and implement measures to prevent accidents or malfunctions Emergency Response:Respond promptly to any emergency situations, including equipment failures or malfunctions Implement emergency shutdown procedures when necessary Recordkeeping:Maintain accurate records of boiler operation, maintenance activities, and inspections Compile and submit reports as required by regulatory authorities Troubleshooting:Identify and troubleshoot issues related to boiler operation Collaborate with maintenance and engineering teams to resolve complex problems Efficiency Optimization:Implement measures to improve the energy efficiency and performance of boiler systems Recommend and implement upgrades or modifications when necessary Team Collaboration:Communicate effectively with other operators, maintenance personnel, and supervisors Collaborate with the engineering team on projects and modifications Training and Compliance:Stay informed about changes in regulations, technologies, and best practices in boiler operations Participate in training programs to enhance skills and knowledge
Posted 1 month ago
2.0 - 3.0 years
1 - 4 Lacs
Pune
Work from Office
To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well
Posted 1 month ago
2.0 - 3.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Technician - Hvac to join our dynamic team and embark on a rewarding career journey We are looking for a knowledgeable and experienced HVAC Technician to install, maintain, and repair HVAC systems in residential and commercial settings The ideal candidate will have a strong understanding of HVAC systems, excellent troubleshooting skills, and a commitment to customer satisfaction Responsibilities: Install new heating, ventilation, and air conditioning systems according to specifications and company standards Perform routine maintenance on HVAC systems to ensure they are operating efficiently Diagnose and repair HVAC system issues promptly and effectively Test HVAC systems to ensure they are functioning correctly and make adjustments as needed Keep accurate records of all maintenance and repair work performed Provide exceptional customer service and communicate effectively with customers regarding the status of their HVAC systems Stay up-to-date on the latest HVAC technology and industry trends Adhere to all safety protocols and regulations while performing HVAC work
Posted 1 month ago
3.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant Technician to join our dynamic team and embark on a rewarding career journey To ensure the site is functioning smoothly. Key Responsibilities: Perform highly skilled maintenance, installation, repair, and troubleshooting work involved with electrical systems. Electrical work may be performed in a number of areas including heating, refrigeration, motors, fire alarms, and generator equipment. Work involves the technical application of electrical principles. Install, test, inspect, maintain, service, and repair lighting fixtures, electrical panels, outlets, wiring, specialized electrical equipment, and machinery. Operate power hand tools and other specialized electrical equipment. Construct and maintain service equipment. Read electrical circuit diagrams. Requisition materials and supplies from stockroom, call vendors to discuss needs for parts and supplies, and recommend purchases and suppliers. Transfer primary power from one power source to another. Install conductors, splice cable, build terminations, and perform necessary hookups for primary power lines. Set poles, string overhead lines, and perform overhead line maintenance. Lay underground conduit for electrical lines and install low voltage electric lines and conduit for telephone systems. Perform other trades work incidental to electrical work as required. Qualifications: ITI Certificate or PWD License Ability to read blueprints Good communication skills Ability to troubleshoot related systems Pro-active Disciplined Organized Service-oriented attitude
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban
Work from Office
To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Chennai, Thiruvallur
Work from Office
To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill
Posted 1 month ago
2.0 - 3.0 years
1 - 4 Lacs
Pune, Mulshi
Work from Office
To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill
Posted 1 month ago
2.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for Operator - Hvac to join our dynamic team and embark on a rewarding career journey Installation: Install heating, ventilation, air conditioning, and refrigeration systems in new construction projects or existing buildings Follow blueprints, specifications, and local building codes to ensure proper installation and functionality Maintenance: Perform routine maintenance tasks, including cleaning, lubricating, and inspecting HVAC/R systems and components Replace filters, belts, motors, and other worn or damaged parts as needed to ensure optimal performance and energy efficiency Repair: Diagnose and troubleshoot HVAC/R systems to identify malfunctions, leaks, or performance issues Repair or replace defective components, such as compressors, coils, thermostats, and valves, using hand tools, power tools, and specialized equipment System Optimization: Calibrate controls, adjust settings, and fine-tune HVAC/R systems to maximize efficiency, comfort, and performance Recommend upgrades or modifications to improve system reliability and energy efficiency Refrigerant Handling: Handle, recover, recycle, and recharge refrigerants in compliance with EPA regulations and industry best practices Ensure proper handling and disposal of refrigerants to prevent environmental contamination and comply with safety standards Customer Service: Interact with customers, building owners, and property managers to assess their HVAC/R needs, provide recommendations, and address concerns Communicate effectively and professionally to build positive relationships and ensure customer satisfaction Safety Compliance: Follow safety protocols, guidelines, and regulations to prevent accidents, injuries, and property damage during HVAC/R installation, maintenance, and repair activities Use personal protective equipment (PPE) and adhere to safety procedures at all times Documentation: Maintain accurate records of HVAC/R service calls, inspections, repairs, and maintenance activities Document equipment readings, test results, and recommendations for future reference and compliance purposes
Posted 1 month ago
2.0 - 3.0 years
1 - 4 Lacs
Pune, Mulshi
Work from Office
To ensure the site is functioning smoothly Key Responsibilities Perform highly skilled maintenance, installation, repair and troubleshooting work involved with electrical systems Electrical work may be performed in a number of areas including heating, refrigeration, motors, fire alarms and generator equipment work involves technical application of electrical Install, test, inspect, maintain, service and repair lighting fixtures, electrical panels, outlets, wiring, specialized electrical equipment and machinery Operate power hand tools and other specialized electrical equipment Construct and maintain service equipment Read electrical circuit diagrams Requisition materials and supplies from stock room, call vendors to discuss needs for parts and supplies and recommend purchases and suppliers Transfer primary power from one power source to another Install conductors, splices cable, builds terminations and does necessary hookup for primary power lines Set poles, string overhead lines and do overhead line maintenance Lay underground conduit for electrical lines and install low voltage electric lines and conduit for telephone systems May require to do other trades work incidental to electrical work Qualifications: ITI Certificate or PWD License Ability to read blueprints Good communication skills Ability to troubleshoot related systems Pro-active Disciplined Organized Service-attitude
Posted 1 month ago
6.0 - 12.0 years
1 - 2 Lacs
Barmer
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
2.0 - 3.0 years
1 - 2 Lacs
Bawal, Gurugram
Work from Office
Good sound in LT , PT , TT & RTD Weigh scales & Filling stations. Pneumatic ON/OFF valves & Control valves LT,PT calibration. Basic knowledge in troubleshooting PLC. Foundation field bus knowledge.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Customer Fulfillment Network Commercial is part of GSG Group Servicing Corporate clients across the globe in maintain, modifying their corporate account hierarchies and ensuring best of class Customer service, quality focusing on first call resolution to all client Enquiries. This role involves interacting with corporate clients (Program Administrators, Account Managers) : Ensuring that metrics such as Quality, Compliance & Productivity are met Adherence to schedule (attendance, start/finish time, breaks) Take ownership of the email/issue and resolve to customer s expectations to deepen relationship and achieve highest level of customer satisfaction Understand, determine and anticipate customer needs and present solutions as appropriate Ensure all actions and requests are attended to within the service level agreements Escalate unresolved issues to senior representative or team leader Maintain a positive and effective work environment Observe privacy act at all times when dealing with customers. Actively uphold the blue box values by not engaging in acts that do not support our corporate objectives to improve all areas of the service profit chain. Support changes that will be implemented out of business needs, adjustments to company policies, process Liaise with other AmEx business units and develop relationship networking for the long-term benefit of the client Actively uphold the blue box values Minimum Qualifications: Should be self-driven and highly motivated Candidate must see work with primary sense of servicing our customers with first interaction resolution Should have niche communication skills both Oral and written Understand Amex values and business ethics Experience of Customer Service, Corporate Services and client management is preferred Preferred Qualifications Graduate in any stream from renowned University Strong organizational skills and ability to work as part of a team to achieve goals Proven experience with negotiating/problem solving Ability to work within a busy and demanding team environment Commitment to the highest level of customer service Analytical and problem-solving skills Ability to identify and act on issues which may impact this corporate client Ability to manage own priorities Strong knowledge of PC based software including MSOffice and Outlook
Posted 1 month ago
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