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Service Request Management

3 - 5 years

1 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


  
  • ITIL framework knowledge and operational experience in Service Request & Catalogue Management.
  • Should have strong understanding Configuration procedures and guidelines with responsibilities include the following:
  • Managing Service Request Lifecycle across different Categories
  • Managing Service Catalogue including tool enablement
  • Work with the service towers; manage the population of customer end-to-end technical service catalogue.
  • Mandatory
    Skills:
  • Process Advisory.
    Experience3-5 Years.
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    Wipro
    Wipro

    Information Technology & Services

    Bengaluru

    250,000+ Employees

    12238 Jobs

      Key People

    • Thierry Delaporte

      CEO & Managing Director
    • Jatin Dalal

      Chief Financial Officer

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