Posted:1 month ago|
Platform:
Work from Office
Full Time
We are looking for a skilled professional with 9 to 10 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate teams to achieve operational excellence and meet targets. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in service and operations management within the BFSI industry. Strong knowledge of banking operations, regulations, and industry trends. Excellent leadership, communication, and interpersonal skills. Ability to analyze data, identify patterns, and make informed decisions. Strong problem-solving and conflict resolution skills. Experience in managing budgets, forecasting, and resource allocation.
Equitas Small Finance Bank
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