Service Engineer

Job description

Job Title: Service Engineer

Location: Raipur (On-Site)

Company: Weartech Engineers Pvt. Ltd.

Job Summary: We are seeking a skilled and customer-oriented Service Engineer to join our team. The ideal candidate will have a strong technical background and a passion for troubleshooting and resolving technical issues. As a Service Engineer, you will be responsible for the installation, maintenance, repair, and support of our products or systems. You will ensure that our customers receive exceptional service, technical guidance, and solutions to meet their operational needs.

Key Responsibilities:

• Installation & Setup: Install and configure systems, equipment, or products at customer sites in a timely and efficient manner.
• Troubleshooting & Repair: Diagnose, troubleshoot, and repair faults or malfunctions in the equipment or systems, ensuring minimal downtime for the customer.
• Maintenance: Perform routine preventive maintenance checks and services to ensure optimal performance of systems and equipment.
• Customer Support: Provide high-quality technical support to customers via phone, email, or onsite visits. Offer clear instructions and training to users on how to operate and maintain equipment.
• Upgrades & Replacements: Recommend and implement system upgrades, replacements, or improvements as needed, based on customer requirements and feedback.
• Inventory Management: Manage inventory for parts and tools needed for service calls and report low stock levels to the management team.
• Customer Feedback: Gather customer feedback on service performance and recommend improvements or changes to meet customer expectations.
• Travel: Travel to customer sites for installations, troubleshooting, or service calls as required.

Qualifications:

• Education: Bachelor's degree in Engineering (Electrical, Electronics, or related field) or equivalent technical certification.
• Technical Skills: Strong understanding of [specific systems, equipment, or technology]. Proficiency with diagnostic tools, service equipment, and related software.
• Communication: Excellent verbal and written communication skills with the ability to explain technical issues to non-technical customers.
• Travel Flexibility: Willingness to travel to customer sites and work flexible hours, including weekends or evenings if necessary.

How to Apply: Interested candidates submit their resumes at:- hr4@in.weartech.co.in

Contact us at:- 7771001956

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Willingness to travel:

• 25% (Preferred)

Work Location: In person