1 - 3 years

2 - 3 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Service Engineer

Key Responsibilities:

1. Installation and Commissioning

Install and configure power tools at customer sites.

Conduct testing and ensure proper system functionality.

Train users on system operation and basic maintenance.

2. Maintenance and Repairs

Perform scheduled preventive maintenance to avoid equipment breakdowns.

Respond to breakdowns or failures and provide timely repairs.

Replace faulty components.

3. Technical Troubleshooting

Diagnose problems

Guide customers through problem-solving procedures when needed.

4. Customer Support

Serve as the technical point of contact for customers.

Provide on-site and remote technical assistance.

Document and report recurring issues for future improvements.

5. Documentation and Reporting

Maintain accurate records of service calls, repairs, and customer feedback.

Submit detailed service reports and status updates.

6. Coordination and Communication

Work closely with sales & logistics team.

Communicate clearly with customers about progress, timelines, and solutions.

Preferred candidate profile:

ITI / Engineering background

Freshers with strong technical training and a learning mindset will also be considered.

Two-wheeler is a must

Knowledge of power tools, DC nutrunner, riveters will be preferred

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