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Service Advisor

1 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet customers and determine their vehicle issues.
  • Recommend services based on vehicle needs.
  • Create repair orders and provide cost estimates.
  • Communicate with the service department and customers on repair status.
  • Handle customer inquiries, concerns, and complaints professionally.
  • Ensure customer satisfaction and maintain positive relationships.
  • Manage service appointments and ensure timely follow-ups.
  • Keep accurate records of services rendered and maintain a database of customer interactions.
  • Strong communication and customer service skills.
  • Knowledge of automotive systems and repair processes.
  • Previous experience in an automotive or customer service role preferred.
  • High school diploma or equivalent.

Job Type: Full-time

Pay: ₹14,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma (Required)

Experience:

  • Automotive service: 1 year (Required)

License/Certification:

  • Driving Licence (Required)

Location:

  • Piplod, Surat, Gujarat (Preferred)

Work Location: In person

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