Company Description Kerala Cars Pvt. Ltd. (Kairali Ford) is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala, servicing areas from Trichur to Trivandrum. Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international 'QUALITY CARE' award. Role Description This is a full-time, on-site role for a Service Advisor located in Vadavathoor,Kottayam. The Service Advisor will be responsible for ensuring customer satisfaction by providing customer-focused service, handling customer inquiries, and facilitating aftersales services. The role involves clear communication with customers to understand their needs, providing appropriate solutions, and maintaining a high level of customer service throughout the service process. Qualifications Customer Satisfaction, Customer-focused Service, Customer Service skills Strong Communication skills Experience in Aftersales service Excellent interpersonal skills Ability to work effectively in a team Minimum 1 yearPrevious experience in the automotive industry is a plus Bachelor's degree or relevant certification in Automotive Technology or related field is preferred Job Type: Full-time Pay: ₹12,500.00 - ₹23,000.00 per month Benefits: Health insurance Paid sick time Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person

KAIRALI FORD – VADAVATHOOR India's No.1 Ford Dealer Driver Required – Vehicle Pickup & Drop Location: Kairali Ford, Vadavathoor Job Type: Full-Time Salary: Starting from ₹12,500/- Experience Required: Minimum 2 Years Eligibility: Valid 4-Wheeler Driving License Good knowledge of local routes Professional attitude & punctuality Key Responsibilities: Pick-up and drop of customer vehicles Maintain timely and safe driving Apply Now! Contact: 8111883894 Job Type: Full-time Pay: From ₹12,500.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Experience: total work: 2 years (Required) Work Location: In person

KAIRALI FORD – VADAVATHOOR India's No.1 Ford Dealer Driver Required – Vehicle Pickup & Drop Location: Kairali Ford, Vadavathoor Job Type: Full-Time Salary: Starting from ₹12,500/- Experience Required: Minimum 2 Years Eligibility: Valid 4-Wheeler Driving License Good knowledge of local routes Professional attitude & punctuality Key Responsibilities: Pick-up and drop of customer vehicles Maintain timely and safe driving Apply Now! Contact: 8111883894 Job Type: Full-time Pay: From ₹12,500.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Experience: total work: 2 years (Required) Work Location: In person

Company Description Kerala Cars Pvt. Ltd. (Kairali Ford) is a part of the esteemed INDEL group and operates as the authorized dealer for Ford Cars in Kerala, servicing areas from Trichur to Trivandrum. Kairali Ford has been recognized by Ford India for its excellent service with the prestigious and international 'QUALITY CARE' award. Role Description This is a full-time, on-site role for a Service Advisor located in Vadavathoor,Kottayam. The Service Advisor will be responsible for ensuring customer satisfaction by providing customer-focused service, handling customer inquiries, and facilitating aftersales services. The role involves clear communication with customers to understand their needs, providing appropriate solutions, and maintaining a high level of customer service throughout the service process. Qualifications Customer Satisfaction, Customer-focused Service, Customer Service skills Strong Communication skills Experience in Aftersales service Excellent interpersonal skills Ability to work effectively in a team Minimum 1 yearPrevious experience in the automotive industry is a plus Bachelor's degree or relevant certification in Automotive Technology or related field is preferred Job Type: Full-time Pay: ₹12,500.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 2 years (Required) Work Location: In person

1.In-depth knowledge of the dealership’s vehicles, finance options and sales process 2.Intuition to anticipate which cars will appeal to different customers 3.Active listening to best determine a customer’s wants and needs 4.Persuasiveness to convince customers to make a purchase 5.Confidence to create a positive impression on customers 6.Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership 7.Organization and time management to handle many different customers, including past customers, at once 8.Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople 9.A welcoming and friendly demeanor 10.Knowledge and passion for vehicles Job Type: Permanent Pay: ₹13,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: used car selling: 1 year (Required) License/Certification: Driving Licence (Required) Work Location: In person

Customer Interaction: Greet customers and assess their vehicle service needs, acting as the primary point of contact between the customer and the service department. Service Consultation: Listen to customer concerns, diagnose issues, and suggest appropriate repairs or maintenance services. Work Orders: Create detailed and accurate work orders, listing the necessary services, parts, and labor required for the job. Estimates and Pricing: Provide cost estimates to customers for repairs and services, ensuring transparency and clarity in pricing. Liaison Between Technicians and Customers: Communicate customer needs to the service technicians and relay technical information from technicians to the customers in a clear, non-technical manner. Service Scheduling: Manage service appointments, ensuring the efficient flow of vehicles through the service process. Vehicle Inspection: Conduct initial inspections or test drives when necessary to better understand vehicle issues. Customer Updates: Keep customers informed about the status of their vehicles, including updates on service progress, additional repair recommendations, and expected completion times. Warranty and Service Contracts: Advise customers about warranty coverage and service contracts, ensuring eligible repairs are processed accordingly. Upselling and Cross-Selling: Recommend additional services or products based on the vehicle’s condition and customer needs (e.g., extended warranties, preventive maintenance). Final Inspection and Delivery: Ensure quality checks are completed on serviced vehicles and deliver the vehicle back to the customer with an explanation of work performed. Customer Satisfaction: Address and resolve customer complaints or concerns, ensuring a high level of customer satisfaction. Service Records Management: Maintain accurate records of all service work, customer interactions, and follow-ups for future reference. Job Type: Full-time Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Customer Interaction: Greet customers and assess their vehicle service needs, acting as the primary point of contact between the customer and the service department. Service Consultation: Listen to customer concerns, diagnose issues, and suggest appropriate repairs or maintenance services. Work Orders: Create detailed and accurate work orders, listing the necessary services, parts, and labor required for the job. Estimates and Pricing: Provide cost estimates to customers for repairs and services, ensuring transparency and clarity in pricing. Liaison Between Technicians and Customers: Communicate customer needs to the service technicians and relay technical information from technicians to the customers in a clear, non-technical manner. Service Scheduling: Manage service appointments, ensuring the efficient flow of vehicles through the service process. Vehicle Inspection: Conduct initial inspections or test drives when necessary to better understand vehicle issues. Customer Updates: Keep customers informed about the status of their vehicles, including updates on service progress, additional repair recommendations, and expected completion times. Warranty and Service Contracts: Advise customers about warranty coverage and service contracts, ensuring eligible repairs are processed accordingly. Upselling and Cross-Selling: Recommend additional services or products based on the vehicle’s condition and customer needs (e.g., extended warranties, preventive maintenance). Final Inspection and Delivery: Ensure quality checks are completed on serviced vehicles and deliver the vehicle back to the customer with an explanation of work performed. Customer Satisfaction: Address and resolve customer complaints or concerns, ensuring a high level of customer satisfaction. Service Records Management: Maintain accurate records of all service work, customer interactions, and follow-ups for future reference. Job Type: Full-time Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

The primary responsibility of this role is to be the main point of contact for customers who need vehicle body repairs. You will be expected to provide accurate repair estimates and effectively communicate them to customers. Additionally, you will need to coordinate with technicians to ensure that repairs are completed in a timely and efficient manner. It is essential to stay informed about insurance procedures and ensure that all relevant protocols are followed. You will also be responsible for managing customer expectations by providing regular updates on the status of their vehicles and addressing any complaints or issues promptly to maintain a high level of customer satisfaction. Collaborating with other departments within the organization is crucial to ensure a seamless delivery of services. Furthermore, part of your role will involve promoting additional services and products to customers when appropriate. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. The work schedule is during the day, and additional incentives such as performance bonuses and yearly bonuses may be provided. The required education for this role is a minimum of secondary (10th pass). The work location is in person, requiring you to be present on-site.,

As the primary point of contact for customers requiring vehicle body repairs, you will be responsible for providing accurate estimates and effectively communicating them to customers. You will coordinate with technicians to ensure repairs are completed in a timely and efficient manner. It is essential to maintain up-to-date knowledge of insurance procedures and ensure compliance with them. Managing customer expectations through regular updates on the status of their vehicle is crucial, as well as promptly resolving any complaints or issues to ensure a high level of satisfaction. Collaboration with other departments is necessary to guarantee seamless service delivery, and promoting additional services and products when appropriate is encouraged. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work schedule is during the day shift with opportunities for performance bonuses and yearly bonuses. The required education for this role is a Secondary (10th Pass). The work location is in person.,