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6.0 - 8.0 years
12 - 17 Lacs
Pune
Work from Office
Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals Required skills: Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4
Posted 3 hours ago
6.0 - 10.0 years
4 - 8 Lacs
Noida
Work from Office
Have experience with Enterprise Mobility Suite (EMS); Implementing and supporting EMS/Intune functions, compliance and configuration policies, setting up AAD Connect, Intune Exchange Connector, understanding MDM and Intune differences, SCCM integrations. Have experience with Windows 10 Deployment using SCCM,MDT and WDS. MS Autopilot , both azure AD and Hybrid, Windows customizations, Azure AD Connect administration, Azure subscription administration and understanding of Licensing requirement for Autopilot. Server installation, CB Upgrades and migration. SCCM infrastructure, SCCM server administration. Operating systems deployment , MDT integration, Bit locker other customization etc. Clear understanding of ITIL process and relevant tools. Team management, internal calls Discussions, Leaves management, providing recruitment requirements. Mandatory Skills:- Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes.
Posted 7 hours ago
5.0 - 10.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Skill: SCCM Environment Notice Period: Immediate . Employment Type: Contract SCCM: Assignment to start middle November Experience Building and tailoringSCCMenvironments and migration from old to newSCCMenvironment. At least 1 implementation project (implementingSCCM) in a global environment (multiple countries) Or, at least 3 years experience in simple migration projects Setting upSCCMservers on dedicated servers and in Azure Migration betweenSCCMservers in multiple domains Working with customized environment with Cloud gateway and multiple providers HTTPs configuration PowerShell scripting, to modify or create new scripts for background maintenance tasks and OS deployment. CustomizingSCCMSQL DB forSCCMitself and interfaces for other systems MBam (Bitlocker) implementation experience
Posted 7 hours ago
6.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
IT operations UNIX Information technology Infrastructure administration Server administration System administration
Posted 7 hours ago
10.0 - 12.0 years
10 - 12 Lacs
Bhavnagar
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 1 day ago
10.0 - 12.0 years
10 - 12 Lacs
Jamnagar
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 1 day ago
10.0 - 12.0 years
10 - 12 Lacs
Ahmedabad
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 1 day ago
3.0 - 5.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
System & Network Administrator Experience : 45 Years Job Summary We are looking for a skilled and experienced System & Network Administrator to maintain, support, and enhance our IT infrastructure. The ideal candidate will be responsible for managing servers, networks, user systems, and security frameworks to ensure seamless operations and high system availability. Key Responsibilities System Administration Install, configure, and maintain Windows/Linux servers and desktop systems. Manage Active Directory, DNS, DHCP, Group Policy, and Office 365 environments. Perform regular system upgrades, patch management, and data backups. Monitor system performance, troubleshoot issues, and optimize efficiency. Implement and maintain IT security measures including antivirus, endpoint protection, and access controls. Create and maintain technical documentation for systems and procedures. Network Administration Administer LAN, WAN, VPN, and firewall infrastructure. Configure and manage switches, routers, and firewalls (Cisco, Fortinet, SonicWall). Monitor network traffic and performance, ensuring uptime and reliability. Set up and manage remote access solutions and wireless networks. Ensure secure network architecture with appropriate segmentation and monitoring tools. Support VoIP, video conferencing, and bandwidth management systems. Required Skills & Competencies Solid experience in both Windows and Linux server environments. Strong understanding of networking protocols: TCP/IP, VLAN, VPN, DNS, DHCP. Experience with network and system monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Familiar with virtualization (VMware, Hyper-V) and cloud environments (Azure/AWS basics). Proficiency in scripting (PowerShell, Bash) for automation. Excellent problem-solving skills and ability to work independently. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 4–5 years of proven experience in combined system and network administration roles. Relevant certifications preferred: MCSE, MCSA, CCNA, CCNP, RHCE, CompTIA Network+ .
Posted 1 day ago
1.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
The Server Administrator will be responsible for the daily management and upkeep of our organization's server infrastructure, ensuring high availability, performance, and security of systems. This role involves working with Windows and cloud services, and collaborating with internal teams for seamless operations. Key Responsibilities: Install, configure, and maintain Windows and other servers. Monitor server performance and ensure system availability and reliability. Troubleshoot and resolve server-related issues (hardware/software/network). Manage user accounts, permissions, backups, and storage systems. Apply security patches and perform system updates regularly. Monitor system logs and respond to alerts in a timely manner. Coordinate with the network, security, and application teams. Document system configurations, procedures, and changes. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related discipline. 1+ years of experience in server administration (Windows/Linux). Strong knowledge of server hardware, operating systems, and virtualization. Familiarity with Active Directory, DNS, DHCP, IIS/Apache, file and print services. Experience with backup solutions and disaster recovery planning. Understanding of server security best practices and firewalls.
Posted 1 day ago
2.0 - 3.0 years
7 - 12 Lacs
Pune
Work from Office
Oracle Apps DBA2 Key Responsibilities:Perform EBS R12.2.x system administration, including Concurrent Manager administration tasks.Handle Oracle Database Administration (12c/19c), including installation, configuration, and tuning.Manage patching, cloning, and upgrades of Oracle EBS and database environments.Implement and monitor backup and recovery strategies using RMAN and Data Pump.Work with ITSM tools and ensure proactive monitoring of database and application performance.Perform Unix/Linux system administration tasks and develop shell scripts to automate routine activities.Support Oracle WebLogic Server administration (a plus).Provide 24x7 production support and troubleshoot critical issues in a high-availability environment.Required Skills & Qualifications2 to 3 years of experience as an Oracle Apps DBA handling EBS environments. Strong expertise in EBS R12.2.x system administration. Hands-on experience in Oracle Database Administration (12c/19c). Proficiency in patching, cloning, and backup/recovery techniques (RMAN, Data Pump, etc.). Experience working with ITSM tools and monitoring database/application performance. Good knowledge of Unix/Linux OS and shell scripting. Understanding of Oracle WebLogic Server (preferred). Ability to work in 24x7 production support environments.
Posted 2 days ago
4.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
We are actively seeking an experienced for Server Management Administrator (Linux with RedHat & Networking Troubleshooting) to join our team. Job Title : Server Management Administrator (Linux with RedHat & Networking Troubleshooting) Location : Pan India Notice Period : Immediate Joiners Job Summary : We are hiring a Server Management Administrator with expertise in Linux (RedHat) and Networking Troubleshooting to manage and maintain IT infrastructure. The role involves server administration, networking, security, and performance monitoring to ensure smooth operations. Key Responsibilities : - Linux Server Administration : Install, configure, and maintain RedHat-based servers. - Networking Troubleshooting : Resolve network issues (DNS, DHCP, TCP/IP, Firewalls, VPNs, Load Balancers). - System Monitoring & Security : Monitor performance, apply patches, and enhance security. - User & Access Management : Manage accounts, roles, and permissions. - Backup & Recovery : Implement data backup and recovery strategies. - Virtualization & Cloud Exposure (Preferred) : Experience with AWS, Azure, or GCP is a plus. - Incident & Problem Management : Collaborate with IT teams to resolve issues. Required Skills : - Strong experience in RedHat Linux administration. - Hands-on experience in network troubleshooting. - Knowledge of security & compliance standards. - Familiarity with automation tools (Ansible, Puppet, Shell scripting - preferred). - Exposure to virtualization (VMware, KVM - a plus). Qualifications : - Bachelor's degree in IT, Computer Science, or related field. - Preferred Certifications : RHCE, RHCSA, CCNA. - Immediate joiners preferred! Apply now if you have the required skills.
Posted 2 days ago
0.0 - 5.0 years
3 - 8 Lacs
Tirupati, Chennai, Coimbatore
Work from Office
Role & responsibilities Complete knowledge to all Cisco devices Should have hardware level trouble shooting knowledge on all Cisco products. Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. Must have sound knowledge in stack configuration / trouble shooting. Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR/FTD/FMC/SDWAN/ISE/DNAC/Wireless controller. Should have knowledge about SDWAN, ISE/ DNAC/ ACI/Wireless Hands On Troubleshooting of complex LAN/WAN infrastructure, Conducting root cause analysis on Network Incident Troubleshooting license issues on all Cisco Platforms. Troubleshooting IP link related issues like link failure, config mismatch, latency, packet drops. Expertise in implementing L2 technologies including VLANs, VTP, STP, RSTP, MSTP. Good knowledge of IP Addressing, Subnetting, ARP, OSI and TCP/IP models. Expertise in implementing routing protocols RIP, EIGRP, OSPF, ISIS and BGP. Configuring and Troubleshooting Route Redistribution between Static, RIP, EIGRP, OSPF & BGP protocols. Experience in Configuration and Support of LAN protocols on Cisco Switches such as (Layer2, 3 & Multi-Layer). Experience with designing, deploying, and troubleshooting LAN, WAN, Ether-channel, IP Routing Protocols - (RIP, OSPF, EIGRP & BGP), ACL's, NAT, VLAN, STP, VTP, HSRP. Academic Qualifications and Certifications: • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). • CCNP or equivalent certification. • Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Preferred candidate profile Candidate should have good communication skills and any passed out( 2010 to 2023). Any degree . Salary Negotiable,
Posted 2 days ago
2.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Responsibilities : Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Manage/administrate various software and middleware for internal users Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Candidate Profile: BCA or Diploma in a closely related field, or equivalent experience required 3-4 years of database, network administration, or system administration experience System administration and IT certifications in Linux, Microsoft, CCNA/CCIE or other network related fields are a plus Strong knowledge of systems and networking software, hardware, and networking protocols A proven track record of developing and administerin,g and implementing IT systems, mechanisms and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Posted 3 days ago
5.0 - 10.0 years
6 - 10 Lacs
Hyderabad, Bengaluru
Work from Office
Spanbix Technologies is looking for Systems Integration Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field
Posted 3 days ago
0.0 - 1.0 years
1 - 1 Lacs
Coimbatore
Work from Office
Responsibilities: * Ensure system security compliance * Manage server infrastructure * Install OS on hardware * Troubleshoot software issues * Collaborate with IT team
Posted 3 days ago
6.0 - 11.0 years
3 - 8 Lacs
Bengaluru
Hybrid
We are seeking an experienced SCCM Engineer to join our IT Infrastructure team. The ideal candidate will have deep expertise in SCCM , infrastructure management, Windows workstation patching , and software distribution. You will play a critical role in managing, maintaining, and optimizing endpoint management solutions, ensuring secure and efficient deployment across the enterprise. Key Responsibilities: Manage and maintain SCCM infrastructure for patch management, software distribution, and operating system deployment. Execute Windows workstation patching and maintain compliance with security policies. Develop and manage OSD (Operating System Deployment) images for Windows 10/11 . Support migration and upgrade processes to Windows 11 . Perform software packaging and distribution using SCCM and Intune . Implement and manage Intune Autopilot , Conditional Access policies , and compliance settings . Conduct server patching , SQL patching , and maintain patch compliance across the environment. Develop SQL reports and dashboards for monitoring patch status and deployment metrics. Write and maintain PowerShell scripts for automation and administration tasks. Ensure timely remediation of vulnerabilities via patching and endpoint configurations. Required Skills and Qualifications: Proven hands-on experience with SCCM/MECM in an enterprise environment. Strong understanding of Windows infrastructure and endpoint lifecycle management. Experience with software distribution and Windows patch management . Solid experience with Intune for endpoint management, including Autopilot and Conditional Access policies . Experience with OSD , Windows 11 upgrades , and imaging tools. Familiarity with server and SQL patching procedures. Proficiency in PowerShell scripting for automation and reporting. Experience creating and maintaining SQL-based reports . Preferred Qualifications: Microsoft certifications (e.g., MCSA , MCSE , MD-102 ). Experience in hybrid environments involving both SCCM and Intune . Familiarity with compliance and security best practices. Mandate Skills SCCM, Infra, Software distribution, Windows workstation patching Other skills : Imaging, Windows 11, OSD migration, Intune Auto pilot, Intune Conditional policy, Server patching , SQL patching , SQL reporting, PowerShell, Patching with Intune, Software distribution with Intune.
Posted 3 days ago
3.0 - 5.0 years
2 - 7 Lacs
Chennai
Work from Office
Job Description: Shift Timing - 5PM IST - 2AM IST We are seeking a System Administrator to join our team. The ideal candidate will have a solid foundation in networking, Linux & Windows experience, and strong English communication skills. This role offers the opportunity to gain hands-on training in advanced monitoring tools, firewall management, and SSL certificate platforms. Key Responsibilities: Monitor network infrastructure and services to ensure uptime and performance. Respond to alerts and escalate issues as per defined procedures. Perform Linux & Windows system checks and log analysis. Work closely with senior engineers and customer teams for issue resolution. Maintain documentation related to network incidents, changes, and monitoring procedures. Participate in regular training sessions to develop skills in the following areas: BEST Monitoring Platform End User Troubleshooting Firewall Management IT Infra Security Incident Management DigiCert SSL Certificate Management Required Skills & Qualifications: Proficient English communication skills (both verbal and written). Basic hands-on experience with Linux (any distribution). Basic hands-on experience with Windows OSs Strong understanding of networking fundamentals, including: TCP/IP, DNS, DHCP, Subnetting Routers, switches, firewalls (concepts) Network troubleshooting tools (ping, traceroute, netstat, etc.) Strong analytical and problem-solving abilities. Willingness to learn and work in a customer-focused environment. Flexible to work in shifts (Eastern Time Zone) Preferred (Good to Have): Experience in using or exposure to any network monitoring tools. Basic understanding of firewall configurations and SSL certificates. Any certification such as CompTIA Network+, CCNA, or RHCSA is a plus. Interested can reach us at careers.tag@techaffinity.com
Posted 3 days ago
2.0 - 3.0 years
3 - 6 Lacs
Mohali
Work from Office
We are looking for an experienced WordPress Developer with a strong PHP background to join our team. As a WordPress Developer, you will be responsible for developing custom WordPress themes and plugins, maintaining existing WordPress sites, and troubleshooting any issues that arise. The ideal candidate should be familiar with the latest WordPress trends, best practices, and have a passion for creating beautiful and functional websites. Responsibilities : Developing custom WordPress themes and plugins from scratch using PHP, HTML, CSS, and JavaScript. Maintaining and updating existing WordPress sites. Troubleshooting and fixing any WordPress-related issues. Collaborating with the design team to ensure that designs are translated into high-quality WordPress themes. Writing clean, efficient, and well-documented code. Keeping up-to-date with the latest WordPress trends, best practices, and security updates. Requirements : At least 2-3 years of experience in WordPress development with a strong PHP background. Expertise in WordPress theme and plugin development. Proficiency in PHP, HTML, CSS, and JavaScript. Experience with MySQL databases and database management. Understanding of responsive design principles. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work independently and within a team environment. Nice to have : Familiarity with Git and version control. Experience with other CMS platforms such as Drupal or Joomla. Experience with web hosting environments, server administration, and DNS management. Experience with front-end frameworks such as React or Angular.
Posted 3 days ago
3.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Suprajit Engineering Ltd. is looking for Server & Backup Administrator to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining server hardware, operating systems, and associated software applications. Monitoring server performance, identifying and resolving performance issues, and ensuring the server is running at optimal performance levels. Developing and implementing backup and disaster recovery strategies to ensure server data is safe and can be quickly restored in the event of a system failure. Managing user accounts, permissions, and access control to ensure that access to the server and its data is secure and appropriate. Performing routine maintenance tasks, such as applying software patches, updating antivirus software, and monitoring system logs. Responding to user requests for technical assistance and troubleshooting server-related issues. Maintaining documentation on server hardware, software, and configuration changes.Experience in server administration, with a deep understanding of server hardware, operating systems, and associated software applications. They should have excellent problem-solving and analytical skills.
Posted 3 days ago
5.0 - 8.0 years
12 - 15 Lacs
Raipur
Work from Office
AJob Title : Manager (Infrastructure) Reports to : The Joint Chief Executive Officer, CH i PS Number of Positions: 1 Responsibility Summary: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Manager (MG-I). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like, SDC, SSDG, SWAN, GIS, SETU, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the Manager is to ensure that the strategic and organisational objectives as well as the values of CH i PS are put into practice. In conjunction with other members of staff they will ensure organisation growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The Manager will be responsible for overseeing project operations, project finance, helping and creating organisational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. The post holder is responsible ensuring organisational effectiveness by providing leadership for the organisation's financial functions. They are required to work with the staff team, and contribute to the development and implementation of organisational strategies, policies and practices. The Manager will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organisational growth in accordance with the overall strategy. The candidate should be an outcome-oriented executive, capable ofleading the creation of and energising the institutional, human and technical capacities necessary to realise the unique and ambitious ICT agenda of the State. The candidate should fulfil the mandatory requirements listed below, and should embody a rich combination of the requirements listed as desired. Mandatory: Educational qualification : B.E./ B.Tech. (IT/CS/E&T)/ MCA or M.E./ M.Tech or equivalent, recognised by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age : Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience : At least experience of 5 years in case of Bachelor's degree or 2 years in case of Master's degree; of managing software development/ IT deployment projects. The candidate must have independently handled at least 2 projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should be aware of software, mobile and telecom technology tools and deployment issues. Job Description : Project technology and project management for state wide e-Governance delivery project. Overall handling of project operations & ensuring resolution of routine issues. Work with state government department to gauge and create demand of strategic solutions and fulfil the same. Must have the ability to reach out and work with the senior government official in various departments. Develop and implement project management procedures and methodologies to achieve business goals. Play a significant role in long-term planning, with the view to delivering operational excellence. Develop individual program/ project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and hardware requirements for project. Work closely with various teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organisations resources. Should have a knowledge and experience of service delivery and project execution. Desirable: Server Administration, Network Administration including Internet, e-mail and security system administration. Servers and cluster configuration and management at Data Center. Email / MS Exchange configuration and domain management. Assist software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. ¢ Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. ¢ Working closely with IT project managers, DBA and web developers. ¢ Cyber security procedure through protection from virus and intrusion, spam and phishing etc. using UTM appliances and other methods for optimum usage of the resources. ¢ Management of policies related to hardware and software requirements. Supervising security audit requirements. ¢ Management of proper documentation related to system/network security. ¢ Any other IT consultancy/ Advisory service that may be required. Key Skills: 3+ year experience as Team Lead in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required. Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not just project coordination, but also should be very conversant on operational issues so that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. Strong leadership skills with ability to exhibit and instil confidence in team members. Customer (Government) Engagement and Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills. KINDLY NOTE: APPLICATION ARE ACCEPTED ON OR BEFORE JULY 6th 2025 only.
Posted 5 days ago
5.0 - 6.0 years
4 - 6 Lacs
Pune
Work from Office
System & Server Management Install, configure, and upgrade server hardware and operating systems (Windows, Linux, Unix) Monitor system performance and conduct tuning to optimize uptime Apply security patches, firmware updates, and software releases
Posted 5 days ago
3.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Responsibilities: * Ensure system security & compliance * Manage servers & software troubleshoot issues * Install hardware components * Provide system support to users * Maintain IT infrastructure Marriage & childbirth gifts Health insurance Accidental insurance
Posted 6 days ago
3.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Job Summary: We are seeking a proactive and skilled System Administrator with 3-5 years of hands-on experience in system administration, cloud infrastructure, and DevOps practices. The ideal candidate will be responsible for managing and maintaining cloud and on-premise servers, supporting DevOps pipelines, and ensuring the reliability, security, and performance of IT infrastructure. Key Responsibilities: Manage and maintain physical and virtual server environments (Linux/Windows). Oversee overall system administration including user account management, patch management, and performance tuning. Administer and support cloud infrastructure, particularly Amazon Web Services (AWS) . Implement and manage CI/CD pipelines and deployment workflows. Monitor server health, security, and uptime, implementing preventative maintenance and troubleshooting as needed. Support DevOps practices , including configuration management, containerization, and infrastructure as code (IaC). Manage domain services , DNS configurations, and SSL certificate lifecycles. Ensure data backups, system recovery, and compliance with security standards. Collaborate with developers and IT teams to streamline operations and improve deployment reliability. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 3-5 years of proven experience in system administration . Strong experience with AWS services (EC2, S3, IAM, RDS, VPC, etc.). Hands-on experience in managing cloud and on-prem servers . Familiarity with DevOps tools such as Docker, Kubernetes, Jenkins, Git, Terraform, or Ansible. Solid understanding of CI/CD concepts and tools. Experience with domain management , DNS, and SSL configuration. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities. Knowledge of security best practices and compliance frameworks.
Posted 6 days ago
2.0 - 7.0 years
8 - 10 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Description and Responsibilities: Support customers with technical issues such as account configuration, software setup, and device/software installation, and collaborate with departments to deliver the best customer experience. Guide customers in integrating Stringee's API/SDK into supported systems. Act as the primary point of contact for receiving and addressing customer feedback on technical issues, ensuring timely and transparent communication about ongoing resolutions. Work closely with customers and internal teams (Sales and Product) to troubleshoot issues, manage customer expectations, and deliver optimal solutions. Identify, replicate, and troubleshoot technical issues, especially VoIP services, focusing on SIP and RTP protocols to ensure effective communication solutions. Propose solutions to internal teams to enhance customer experience and address practical usage issues. Prepare instructional materials and technical documentation as required. Requirements: Education: Bachelor's degree in Information Technology, Telecommunications, or a related field. System & Server Administration, Monitoring Demonstrate a minimum of 2 years' experience in IT system administration. Possess solid hands-on experience with Linux server administration (e.g., Debian, Ubuntu,RHEL). Manage database systems effectively, particularly MySQL and MongoDB. Utilize Linux command-line tools (ping, tracert, telnet, network diagnostics) for system operations, including file management and port verification. Apply DevOps practices and work with containerization technologies (Docker) and orchestration platforms (Kubernetes) is a strong plus. Implement system monitoring and alerting solutions, with experience in Prometheus and Grafana considered advantageous. Network & Security Manage network infrastructure including firewall, switch, and storage devices. Demonstrate in-depth understanding of networking protocols and standards: TCP/IP, HTTP/2, HTTP/3, DNS, UDP, SSH. Apply basic knowledge of VoIP technologies, specifically SIP trunking and related protocols; ability to troubleshoot VoIP issues is a plus. API Integration & Testing Work with RESTful APIs, understanding HTTP methods, authentication Mechanisms, and API response structures. Conduct API testing using Postman or similar tools. Skills: Customer-oriented mindset Strong problem-solving abilities. Strong communication skills. Ability to work under pressure and manage multiple tasks simultaneously. Fluently in Hindi and proficient in English. Remuneration package: Income: 8-10 Lacs PA Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: Mumbai, in-office. Contact: Address: 402, Kosha Kommercial Komplex, Primal Nagar, Malad East, Mumbai - 400097 Email: careers@stringee.com
Posted 1 week ago
8.0 - 13.0 years
5 - 12 Lacs
Chennai
Work from Office
Position: IT Admin Lead About the company We are FroQ brandservices. We specialize in packaging design finalization and execution for the offline and online world. We create and manage artwork, 3D visuals and more for some of the biggest brands out there. Our unique combination of deep expertise, an international team and clever use of technology and automation have made us a market leader. With our forward-thinking and entrepreneurial mentality, we stay ahead of the market and continuously add new products and services that help our customers realize their brand ambitions. About the job We are looking for a qualified IT Lead to join our growing IT team. You will lead the back office IT team and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure. Your goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Tasks Desktop & application support Connect, set up and check Macs and PCs and peripherals for normal operation. Perform routine maintenance tasks, including installing basic software packages and setting common options. Perform basic Mac and PC hardware repairs and upgrades. Maintain Mac images for installing new systems. Detect, diagnose and resolve Mac and PC, peripheral and application errors. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Server, printer and network support Set up hardware and perform basic checking of networked PCs and Macs as well as other network equipment. Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities. Install and set basic configuration options for equipment such as switches and routers. Install software and updates on the file servers; maintain hardware and software of the server; set disk space and printer quotas; create network shares and manage access rights; monitor system logs as well as sync logs. Maintain and install printers where applicable. Configuration & Installation Update records of installed hardware and software; maintain a software library and store original copies of installed applications. Plan, record and implement changes to hardware and applications; collate and interpret results of testing and advise if goods are fit for use. Make sure all IT documentation is kept up to date. Support Request Management Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level. Respond to support requests according to FroQ procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution. Determine whether an immediate solution is both required and possible; ensure steps are taken to find a permanent solution if not immediately possible. Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures; produce reports from support logs to provide basic management information on the volume and nature of requests. Supplier/Vendor contact Make sure we have good and healthy contacts with solid suppliers. Investigate and propose new suppliers where needed. Contract negotiations. Price negotiations and comparison. Your profile You have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems (both Windows and Mac). The ideal candidate will also have great troubleshooting abilities and attention to detail. A successful candidate is: Proactive Responsible Service-oriented Good initiative Personable Ambitious Requirements Proven experience as IT Technician or relevant position Experience with Mac desktops and servers Experience supporting Adobe Creative Suite (at least Illustrator). Excellent diagnostic and problem-solving skills Excellent communication ability Excellent written and verbal English Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional, Apple Certified Technician)
Posted 1 week ago
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