Senior Ticketing Executive

Work location - DLF Phase 4, Sector 20, Gurugram

Rotational Shifts

Rotational Weekoffs

Job Summary:

Ticketing Executive will be responsible to ticket reservations, processes bookings, and provides customer support for ticketing-related inquiries. The role involves maintaining accurate booking records, processing payments, and ensuring excellent customer service.

Requirements:

* Must have Good Verbal and Written Communication Skills.

* Comfortable with Night Shifts and willing to relocate to Jaipur.

* Experience on GDS Software such as Amadeus, Sabre and Galileo is a must.

Key Responsibilities:

* Manage customer ticket bookings via phone and emails.

* Assist with ticket changes, cancellations, and refund requests.

* Maintain accurate records in the ticketing system.

* Process payments securely and efficiently.

* Collaborate with partners to confirm availability and resolve issues.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person