Senior Site Reliability Engineer

Overview Job Purpose ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. Ice Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. This is an exciting opportunity for a Senior SRE Engineer in the Consumer SRE Team to provide resilient and secure services. Design reliable, scalable and stable systems. Build actionable alerts/automation for preventing incidents and to detect performance bottlenecks. Quickly trouble-shoot issues to restore service. Responsibilities Employ deep troubleshooting skills to improve the availability, performance, and security of Ellie Mae Services. Ensure services are designed with 24/7 availability and operational readiness and rigor Implementation of proactive monitoring, alerting, trend analysis and self-healing systems Coding and Automation of Applications on Cloud Platform Define and measure KPIs and SLOs Implement automated deployments, automated tests, and operational tools Collaborate with Product and Support teams to plan and deploy product releases Set Strategic and Operational goals for team, and work with team to deliver on goals. Work with Cloud Operations leaders to develop narratives, backlog grooming, epic planning and overall sprint planning processes Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems Partner with other SREs and lead by example - contributor more than a delegator Knowledge and Experience 5+ years of Systems/Applications automation in 24x7 Production Services environments BS in Computer Science, Computer Engineering, Math, or equivalent professional experience Fluency with one or more current generation scripting language used by DevOps professionals (Powershell, Python, Perl, PHP, Ruby) + Java/.NET development Excellent troubleshooter, utilizing a systematic problem-solving approach Demonstrated experience in designing, analyzing, and diagnosing large-scale distributed systems + Windows Server and/or Linux systems internals (system libraries, file systems, client-server protocols) Experience with elastically scalable, fault tolerance and other cloud architecture patterns Proven strength in SaaS services, experience in massive scale web operations Experience operating on AWS or other public Cloud (both PaaS and IaaS offerings) Experience with Continuous Integration and Continuous Delivery concepts. Infrastructure as code utilizing tools like Terraform, CloudFormation or Chef/SaltStack/Puppet/DSC Experience in Containerization / Docker / Micro-Services ICE Mortgage Technology is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.