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Senior Research Associate (Cold Calling)

1 - 3 years

3 - 6 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description

Overview:

We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment. This role requires an individual with strong

cold calling, lead generation, list building,

and

desk research

capabilities to deliver results. The ideal candidate must be a

self-starter

with a passion for generating new opportunities, nurturing prospects, and expanding market reach.
The Telecaller will work closely with the Operations teams to identify potential customers, engage with decision-makers, and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects.

Key Responsibilities:

1. Cold Calling & Lead Generation:

  • Conduct high-volume cold calling to potential respondents to introduce company services/products and aggressively recruit for Healthcare Professionals to join our panel.
  • Dial through client provided lists with phone numbers, get through gate keepers, and achieve targets set.
  • make outbound calls to potential respondents or decision-makers using client-provided lists. The caller must navigate gatekeepers effectively and ensure successful reach to the target individual.
  • Identify, qualify, and nurture list building and networking opportunities through phone calls, emails, and other communication channels.
  • Understand client requirements, pain points, and business needs to tailor pitches accordingly.
  • Maintain an updated and organized database of leads, prospects, and follow-up activities.
  • Make outbound calls to contacts on lists provided by clients across various geographies.
  • Identify and bypass gatekeepers to connect with the intended target.
  • Clearly introduce the purpose of the call and engage the respondent in line with project requirements.
  • Capture accurate responses or confirm interest, as per project goals (e.g., recruitment, screening, appointment setting).
  • Maintain detailed and accurate call records in the calling system or project tracker.
  • Meet daily, weekly, and monthly calling and conversion targets.
  • Collaborate with team leads and quality control to ensure high standards of call delivery.

Required Skills:

  • Prior experience in cold calling, telemarketing, or outbound sales is preferred.
  • Strong communication and persuasion skills.
  • Ability to handle objections and maintain professionalism on calls.
  • Comfortable working with targets and call quotas.

Preferred Attributes:

  • Perseverance and target orientated in high-volume call environments.
  • Quick learner with adaptability to project-specific scripts and objectives.
  • Time management and self-motivation in both remote and office-based settings.

2. List Building & Desk mining:

  • Research and build targeted prospect lists from various sources, including online directories, LinkedIn, industry reports, and other data sources.
  • Continuously update and refine the lead database to ensure accuracy and relevance.
  • Categorize leads based on priority, industry, and potential conversion rate.
  • Utilize platforms such as LinkedIn, Facebook, and other social media channels to source potential contact details.

3. Performance Tracking & Reporting:

  • Track and analyze call performance, lead conversion rates, and pipeline progress.
  • Provide

    weekly and monthly reports

    on lead generation activities, successes, and areas for improvement.
  • Adjust strategies based on performance data and feedback from the sales team.

Key Skills & Qualifications:

  • Experience:

    1-3 years in

    outbound tele calling sales process, inside sales, business development, or lead generation

    roles.
  • Excellent Communication Skills:

    Strong verbal and written English communication.
  • Self-Motivated & Proactive:

    Ability to work independently with minimal supervision and take initiative.
  • Sales & Persuasion Skills:

    Ability to

    convince, negotiate, and build rapport

    with potential clients.
  • Tech-Savvy:

    Comfortable with CRM tools, LinkedIn, data research tools, and lead generation software.
  • Result-Oriented:

    Strong focus on achieving

    KPIs, lead conversion targets, and business growth

    .
  • Resilience & Adaptability:

    Ability to handle rejections and quickly adapt sales approaches.
  • Multitasking Ability:

    Manage multiple leads and follow-ups simultaneously.

Qualifications
Graduates or Relevant Degree

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M3 Eu
M3 Eu

Software Development

Milton England

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