Senior Manager

Role & responsibilities

Job Title: Senior Manager - Freight Forwarding

Job Location: Guindy - Chennai

Job Mode: Permanent

Oversees and manages all aspects of airfreight operations, ensuring smooth and efficient handling of cargo, including both import and export. They are responsible for leading teams, managing budgets, optimizing processes, and maintaining strong relationships with vendors and clients. This role requires strong leadership, communication, and problem-solving skills.

Key Responsibilities:

Experience:

Significant experience (typically 7-10+ years) in freight forwarding, with a proven track record of success in sales, operations, or management roles.

• Leadership and Management:

• Leading, mentoring, and developing a team of freight forwarding professionals.
• Setting performance goals and providing regular feedback and coaching.
• Fostering a positive and collaborative work environment.
• Ensuring team members are adequately trained and equipped to perform their duties.

• Strategic Planning and Business Development:

• Developing and implementing strategic plans to achieve business objectives and revenue targets.
• Identifying new business opportunities and building relationships with potential clients.
• Conducting market research to identify trends and customer needs.
• Collaborating with other departments to develop and implement new services.

• Operations Management:

• Overseeing the execution of freight forwarding operations, including planning, scheduling, and tracking shipments.
• Managing and optimizing transportation routes and modes.
• Ensuring compliance with all relevant regulations and documentation requirements.
• Troubleshooting and resolving operational issues and discrepancies.

• Client Relationship Management:

• Building and maintaining strong relationships with key clients.
• Understanding client needs and providing tailored logistics solutions.
• Serving as a key point of contact for client inquiries and escalations.

• Financial Management:

• Managing budgets and controlling costs related to freight forwarding operations.
• Analyzing financial performance and identifying areas for improvement.
• Preparing and presenting sales reports and forecasts.

Skills:

Strong leadership, communication, and interpersonal skills.

Interested candidate please apply here. Also send your resume to

chidananda@manpower.co.in;

Best Regards,

HR team

Manpower Group

Preferred candidate profile

Perks and benefits