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SBI Card
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Senior Manager - L&D Specialist

Senior Manager - L&D Specialist

SBI Card

5 - 10 years

7 - 12 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:3 hours ago| Platform:

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Skills Required

Data analysis Manager Quality Assurance Team management LMS Performance management Project management Scheduling Medical insurance Continuous improvement Stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

What s in it for YOU

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
Dynamic, Inclusive and Diverse team culture
Gender Neutral Policy
Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
Commitment to the overall development of an employee through comprehensive learning development framework

Role Purpose

To lead the design, execution and governance of training delivery and skill development initiatives across business functions. This role ensures impactful learning experience that drive behavioral change, functional proficiency and business results across the frontline and mid management workforce.

Role Accountability

Training Delivery Management:
- Oversee end-end delivery of learning programs across all functions
- Manage internal trainer capability and external facilitator partnership to ensure consistency and quality
- Monitor adherence to training calendars and SLAs across functions
- Ensure all training interventions are learner centric, engaging and aligned with business expectations
Skill Development: Implement org wide capability initiatives
- Curate and deliver skill specific learning in collaborations with content and LMS team
Collaboration: Work closely with subject matter experts, instructional designers, and other stakeholders to create comprehensive learning solutions
Quality Assurance: Ensure all training delivery is of high quality, and aligns to adult learning principles
Innovation: Stay updated on the latest trends and technologies in content development and incorporate them into the learning materials
Project Management: Manage multiple content development projects, ensuring they are completed on time and within budget
Lead innovation in bringing in tools and best practices towards enabling effective content design and development
End to end management of assigned learning program/s
Overseeing the learning needs of assigned business functions across learning cycle
Team leadership: Manage a team of trainer/s. Upskill trainer on facilitation skills and TTT on content for delivery. Foster a culture of continuous learning and innovation in training delivery

Measures of Success

Content Quality High: Employee feedback on content quality, Minimal errors and high adherence to instructional design best practices
Engagement and Effectiveness: Increased engagement rates with learning materials, Improved knowledge retention and application of learned skills
Innovation and Technology Integration: Successful implementation of the latest tools and techniques in content creation, Positive feedback on the use of innovative learning technologies
Project Management: Timely completion of content development projects within budget
Efficient management of resources and adherence to project timelines
Collaboration and Stakeholder Satisfaction: Positive feedback from subject matter experts and other stakeholders
Effective collaboration leading to comprehensive and high-quality learning solutions
Continuous Improvement: Regular updates and improvements to learning content based on feedback and new trends
Proactive identification and integration of new content development methodologies
Learning Outcomes: Measurable improvement in employee performance and competencies
Achievement of learning objectives and goals set for training programs
Program Management: End-end ownership of learning initiatives - from planning, stakeholder alignment, program design, scheduling, communication, execution, post program evaluation ensuring timely delivery, quality experience and measurable outcomes
Learning Partner: Act a strategic liaison between the assigned function and the LTD team to diagnose learning needs, co-create learning solutions and ensure seamless execution of development intervention that drive capability building, performance management and business alignment

Technical Skills / Experience / Certifications

In-depth Domain Knowledge across functions
Experience in delivering training at mid and senior level
Basic data analysis skills
Project Management
Excellent communication Skills
Excellent facilitation skills
Stakeholder management
Coaching Skills
Trainer Skills certification

Competencies critical to the role

High impact communication
Innovation and Creativity
Process Orientation
Stakeholders Management
Influencing skills
Team Management

Qualification

Graduate Degree/ Post Graduate Diploma in Management

Preferred Industry

Any industry

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