Senior Manager - HR Business Partner

The HRBP is responsible for the location BHR team aligned to an employee head count of 700+. The position encompasses the role of a Business HR focusing on all activities related to Business partnering role. The potential recruit is expected to have a solid experience in HR practices, statutory compliance and a sound knowledge in HR Engagements and Touchpoints

Role & responsibilities

• Support end to end HR service delivery
• Responsible to manage a delivery center
• Foster a strong business relationship with the stake holders
• Ensure SLA Management of the BHR teams various activities
• Employee escalation, grievance & conflict management
• Plan and execute Org. level Programs and engagement programs for the location
• Mentor, upscale the team and foster team bonding
• Conduct effective, thorough and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance
• Work closely with management and employees to improve work relationships, build morale and increase productivity
• Provide HR policy guidance and interpretation
• Attrition Management and retention

Preferred candidate profile

• The candidate should have at least 12+ years of work experience as an HR Business Partner preferably in a BPO/BPS environment
• Should have an experience managing first level managers
• Should have managed a team span of 4 or more team members and 700+ employees
• Understands IT/ITES culture
• Excellent Oral and Written Communication skills
• Good client interfacing skills
• Energetic and self-driven individual, with a focus on self and team development
• Employee development and performance management skills.
• Ability to supervise and train the team, to improve organizing, prioritizing, and scheduling work assignments
• Good knowledge and understanding of human resources concepts, practices, systems, procedures and current trends
• Ability to make administrative/procedural decisions and judgments.
• Flexible to work in shifts

Interested candidates can also share their resume to vijayr175975@hexaware.com