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EXL
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Senior Executive

Senior Executive

EXL

1 - 4 years

0 Lacs

Chennai Tamil Nadu India

Posted:19 hours ago| Platform:

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Skills Required

healthcare communication audits compliance security

Work Mode

On-site

Job Type

Full Time

Job Description

The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

Minimum 1-4 years of Experience in AR caller\collections or Patient calling.

The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators.
The role is completely target oriented on the number of calls made on a daily basis.

Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail
Complete received Audits with Quality
To achieve Quality and production target.
Follow project related protocols and instructions.
Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
Check with Manager /TL in case of clarifications
All emails from Manager should be answered promptly without fail
Ensure compliance of entire team for HIPAA, OIG.
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.

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Senior Executive