0 - 1 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
Job Role:
We are seeking an experienced and strategic-minded professional to join our team as the Senior Client Servicing Executive. As the key liaison between our clients and our internal teams, the successful candidate will play a crucial role in ensuring seamless communication, understanding client needs, and delivering exceptional event experiences.
Job Responsibilities:
1. Client Relationship Management:
- Build and maintain strong relationships with clients, understanding their objectives and expectations.
- Act as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly.
2. Project Coordination:
- Collaborate with internal teams, including Event Planning, Production, and Creative, to ensure all client requirements are understood and executed effectively.
- Oversee the end-to-end process of event planning, ensuring timely delivery and adherence to quality standards.
3. Strategic Planning:
- Work closely with clients to understand their business goals and propose innovative event solutions that align with their objectives.
- Provide strategic insights to clients regarding event trends, technology, and best practices.
4. Budget Management:
- Develop and manage budgets for client projects, ensuring financial targets are met.
- Identify cost-effective solutions without compromising the quality of the event.
5. Quality Assurance:
- Ensure the delivery of high-quality events that exceed client expectations.
- Conduct post-event evaluations and gather feedback for continuous improvement.
6. Team Leadership:
- Lead and inspire a team of client servicing professionals, fostering a collaborative and positive work environment.
- Provide guidance, coaching, and professional development opportunities for team members.
Qualifications:
- Bachelor's degree in Business, Marketing, Event Management, or a related field.
- Proven experience in client servicing and project management within the event management industry.
- Strong communication, negotiation, and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Strategic thinking and problem-solving skills.
- Familiarity with event technology trends and solutions.
- Leadership experience with the ability to motivate and manage a team.
Work experience and skills
Preferred experience- 1 year-2 years
Job Type: Full-time
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Work Location: In person
White Massif Event Management Co.
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