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Sanofi
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Senior DevOps - Config

Senior DevOps - Config

Sanofi

3 - 8 years

8 - 11 Lacs

Hyderabad

Posted:22 hours ago| Platform:

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Skills Required

Computer science remediation Change management Agile Healthcare Informatica HSE JIRA CRM Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the job

Our Team:

The Digital Product Technical Complaint (PTC) Team is part of Product Line Compliance Digital Quality & HSE in Digital Manufacturing and Supply department within Sanofi.

Our mission is to develop, configure, maintain METEOR product (our Salesforce CRM PTC solution) and deploy new countries using a SaaS platform based on Salesforce service Cloud, using Sanofi standard technologies & tools, in accordance with Sanofi policies.

We are looking for a Senior Salesforce config specialist knowing Salesforce Service Cloud, being Salesforce certified. You will work to implement METEOR PTC CRM product Backlog in collaboration with AIMS team doing Salesforce configuration, maintaining existing solution (specific developments) and eventually developing new ones in link with Product Owner & Scrum master. You will work on the identification of the impacts in METEOR at each Salesforce release (3x a year).

What you will be doing:

Collaborate closely with AIMS Salesforce & Informatica teams (developers and testers), by securing the quality of the delivery

Based on User requirements, design, implement, and maintain Salesforce METEOR configuration & developments

Analyze METEOR Impact at each Salesforce release and propose a remediation plan

Review METEOR Impact assessment at each Release/Change request

Work with AIMS team on some INC that requires Salesforce Expertise or to create a case at Salesforce vendor

Document in required specifications, Jira & Confluence or Veeva/QualiPSO or any other agreed documentations.

Work with Product Owner and partner systems POC to define and follow-up Release schedule including countries rollout

Follow GxP rules / guidelines

Perform code/config & IT testing reviews and ensure quality and adherence to standards

Troubleshoot and debug software issues when necessary and identify patterns with the support of AIMS

Participate in team meetings and backlog grooming

Continuously learn and keep up to date with the latest technologies and industry trends

Main responsibilities:

Soft skills :

Excellent communication skills, with experience in influencing, listening actively and negotiating within a team environment.

Self-motivated, highly organized, able to work in a collaborative Global Team environment

Knowledge on Agile, Scrum methodology, Kanban

Capacity to lead a team

Technical skills :

Salesforce Configuration and APEX programming language

Education : Bachelors degree in Computer Science or related field (or equivalent experience)

Preferred Qualification:

Salesforce Certified

Experience in GxP environments

Experience with Agile methodologies

Experience with JIRA & Confluence

Experience in Software development processes and procedures

Experience in change management and release processes

Experience : Salesforce experience of 3 years minimum (Config and APEX)

Languages : English

Why choose us

Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.
Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas.

Pursue Progress . Discover Extraordinary .

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Sanofi

Pharmaceutical Manufacturing

Paris France

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Senior DevOps - Config