Senior Consultant - Payments - Campaign Management

Domain Knowledge

• Experience of 3 to 6 years with top-tier consulting firms or leading banks in the payments business (issuing/acquiring), Payment Networks or FinTech, with an MBA and an undergraduate degree from a top-tier institution
• Prior experience in payments or consulting with a deep understanding of the dynamic Indian payments market is a must

Skills

• Understanding of card portfolio and campaign management
• Experience of executing end-to-end campaign management for card payment product across customer lifecycle - activation, spends, retention, cross-sell and others
• Monitoring of campaign performance, effectiveness, impact and feedback
• Experience of working in dynamic environment with cross-functional teams to deliver client objectives and priorities
• Develop solutions to aid revenue enhancement and cost optimization
• Excellent oral and written communication skills
• Good leadership qualities
• Client relationship management and account management skills. Experience in handling mid to large-size accounts
• Multi-tasking and time management skills
• Sharp focus on quality delivery
• Ability to develop/ customize solutions relevant to client
• Problem solving, data and financial analysis
• Advanced knowledge of MS Excel, Word, Power Point
• Other
• Willingness to travel for extended periods
• Flexible to adopt to a demanding lifestyle
• Able to thrive in relatively unstructured situations
• High initiative and drive, positive attitude, and high commitment
• Maturity and ability to handle pressure

Client service delivery/execution

• Lead role in execution of projects (project delivery), at times for multiple clients. Assume independent responsibility for smaller clients.
• Manage client personnel.
  Lead and coordinate the planning and management of assignments, with guidance from the Partner/Manager.

Knowledge Management

• Strong contribution to knowledge sharing efforts; reviews and continually improves processes so that the team and firm capture and leverage knowledge.
  

Business Development

• Actively support business development efforts, including proposal preparation.
• Create and manage good independent relationships with clients.
• Build broad networks within the firm, both locally and internationally.
• Demonstrate industry/solution expertise.
  

People Management

• Be a strong team player.
• Build a strong team and be a role model, mentor, and coach.
• Assist in resolving people issues.
• Assist in recruiting activities.

Location:

• Guragon