Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Hyderabad
>
Trinet Group
>
Senior Benefits Support Services Analyst

Senior Benefits Support Services Analyst

Trinet Group

1 - 5 years

3 - 6 Lacs

Hyderabad

Posted:4 days ago| Platform:

Apply

Skills Required

Outbound Health insurance human capital HRIS Analytical Consulting PeopleSoft Support services Customer service Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Senior Benefits Support Services Analyst, you will be a key member of the Benefits Core Services team, responsible for delivering expert-level support in administering employee benefits for TriNet s clients and their worksite employees (WSEs). This role requires strong analytical skills, a customer-first mindset, and the ability to manage complex benefits-related queries and processes. You will collaborate with cross-functional teams globally and play a critical role in ensuring accurate and timely benefits administration.

This role is responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role.

Key Responsibilities

Process mid to high-complexity PeopleSoft benefits events, including client-level changes and employee-level impacts
Provide expert-level support to internal and external clients and WSEs via phone, chat, email, or case management systems
Conduct in-depth research and resolve complex benefits-related issues, escalating when necessary
Analyze benefits data and system configurations to identify trends and recommend process improvements
Conduct outbound calls to clients/WSEs for follow-ups or benefits renewal support
Audit peer work to ensure accuracy and consistency in benefits processing
Mentor and train junior team members; support onboarding and knowledge sharing
Participate in special projects and act as an escalation point for complex cases

Education

bachelors/ masters degree; in Human Resources, Business Administration, or related field (preferred)
Equivalent experience in benefits administration or HR operations will be considered

Experience

Minimum 5 years of experience in employee benefits administration
Experience in the PEO (Professional Employer Organization) industry is a strong plus
Familiarity with PeopleSoft or similar HRIS platforms preferred

Skills & Competencies

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Strong verbal and written communication skills
Ability to handle escalations and resolve complex issues independently
Analytical mindset with attention to detail
Strong organizational and time management skills
Ability to manage multiple priorities and meet deadlines
Adaptability to changing processes and systems
Excellent customer service and interpersonal skills
Experience with benefits administration software/tools

Work Environment:

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office

More Jobs at Trinet Group

Accountant

Hyderabad

1.0 - 5.0 yrs

INR 2 - 5 Lacs

Senior Accountant

Hyderabad

5.0 - 10.0 yrs

INR 4 - 7 Lacs

Product Owner

Hyderabad

2.0 - 7.0 yrs

INR 4 - 9 Lacs

Lead Business Information Architect

Hyderabad

10.0 - 15.0 yrs

INR 20 - 25 Lacs

Lead Business Analyst - Data

Hyderabad

8.0 - 13.0 yrs

INR 8 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Trinet Group

Human Resources

San Leandro

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Benefits Support Services Analyst