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The Depository Trust & Clearing Corporation (DTCC)
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Senior Application Support Analyst

Senior Application Support Analyst

The Depository Trust & Clearing Corporation (DTCC)

2 - 7 years

4 - 9 Lacs

Hyderabad Chennai

Posted:2 days ago| Platform:

Apply

Skills Required

Unix Automation MS SQL Application support Linux Production support Db2 Windows SyBase Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Are you ready to make an impact at DTCC

Do you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional developmentAt DTCC, we are at the forefront of innovation in the financial markets. Were committed to helping our employees grow and succeed. We believe that you have the skills and aim to make a real impact. We develop a growing internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Tuesdays, Wednesdays and a day unique to each team or employee).

The impact you will have in this role:

Being a member of the Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets.
The Application Support Engineer role will be responsible for providing technical support of all the application within the EAS RDS service tower. The role will be executing all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.

What Youll Do

Support DTCC s production application services client facing environments.
Provide 24x7 support for event monitoring, incident triage and critical issue Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage Implementation of efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc. Contribute to projects by performing task work and ensuring permit-to-operate (PTO) guidelines are met. Support for change management and execution of DTCC s production application services DTCC Public (White) **NOTE: Responsibilities of this role are not limited to the details above. **

Talents Needed For Success:

Minimum 2 years of experience in application production support and team management Knowledge of system administration system configuration management, resource sharing, operating system fundamentals Knowledge on application support basic programming skills, log reading and analysis Experience in multiple platforms (Operating systems UNIX, Linux, Windows, VMWare) Database Oracle, Sybase, MS SQL, DB2, Greenplum, Snowflake Actual salary is determined based on the role, location, individual experience, skills, and other considerations. Please contact us to request accommodation.

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The Depository Trust & Clearing Corporation (DTCC)

Financial Services

Jersey City NJ

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Senior Application Support Analyst