Salesforce Administrator

As a skilled and detail-oriented Salesforce Administrator, you will be responsible for working closely with cross-functional teams to ensure the efficient design, implementation, and maintenance of Salesforce solutions that drive business success. Your key responsibilities will include serving as the primary system administrator for the Salesforce environment, handling basic administrative functions such as user account maintenance, reports, dashboards, workflows, and managing Salesforce security. Additionally, you will be required to create and maintain documentation on processes, policies, application configuration, and provide internal Salesforce training to users. Collaborating with various departments to understand business needs, customizing Salesforce to improve user experience and business efficiency, implementing new Salesforce features and functionality, and identifying and resolving technical issues will also be part of your role. It is essential to ensure data integrity and quality through regular system audits and data cleansing. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience), along with a Salesforce Administrator Certification. A minimum of 3 years of experience as a Salesforce administrator or in a similar CRM administration role is required. You should have a strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Experience with Salesforce Lightning Experience, strong data management abilities, excellent problem-solving skills, attention to detail, and strong communication and interpersonal skills are also essential for this position. Preferred skills include experience with Salesforce integrations, familiarity with Salesforce development tools like Apex and Visualforce, experience with tools such as Data Loader, Salesforce Inspector, and knowledge of Agile/Scrum methodology.,