Salesforce Administrator

We are currently hiring for a

Salesforce Admin/Service Cloud Consultant

Required Skills & Experience:

8+ years of experience as a Salesforce Administrator or Consultant, with a strong focus on Service Cloud.

Demonstrated expertise in Service Cloud capabilities including Case Management, Email-to-Case, automation with Flows, and configuration best practices.

Proficient in Salesforce declarative tools: Profiles, Roles, Sharing Rules, Validation Rules, Page Layouts, Record Types, Formula Fields, Reports & Dashboards.

Strong experience with Salesforce Flows for complex business automation.

Familiarity with mobile optimization within Salesforce Lightning Experience.

Hands-on experience with data loading and migration tools (e.g., Data Loader, Data Import Wizard).

Ability to create intuitive and insightful dashboards and reporting to measure case metrics.

Experience working in Agile/Scrum delivery environments.

Salesforce Service cloud certification Mandatory

Excellent communication and interpersonal skills for working with business users and IT teams.

Trailblazer link, Sales Cloud Certifications is mandatory.

Location of Work - Pune/ Mumbai/ Hyderabad/ Bangalore

.

Please share an updated profile to

kavitha@simpliigence.com

Phone : 74839 25904