Sales Team Lead

As a Team Leader for the Sales Outbound Process, you will be required to have a minimum of 4 years of work experience in a relevant contact center voice process. Additionally, you should possess at least 2 years of experience as a Team Leader specifically in an Outbound setting. It is essential for you to have a strong knowledge of Dialer operations and a thorough understanding of various operational metrics, people practices including score calculation, parameters, ratings, and attrition. Having prior knowledge of the Sales Process will be an advantage in this role. Proficiency in MS Office tools such as Excel, Word, and PowerPoint is necessary. Furthermore, familiarity with concepts like Green Belt, Lean, Scheduling, etc., will be beneficial for effective performance. The ideal candidate should be a graduate from any educational field. The work schedule includes 6 working days with 1 day off per week.,