Sales Executive

Job Title:

Company Overview

Navia Markets Limited is a leading financial services provider based in Chennai, offering a comprehensive suite of investment solutions including equity broking, mutual funds, and more. With a strong digital footprint and a client-first approach, Navia is committed to leveraging innovative marketing strategies to grow its customer base and enhance user experience.

Job Summary

Sales Executive

Key Responsibilities

• Respond promptly to inbound leads generated via Click to WhatsApp Facebook Ads.
• Communicate with clients through WhatsApp and phone calls to guide them to open a demat account with Navia.
• Understand customer needs and assist them through the onboarding process.
• Maintain accurate records of interactions, leads, and follow-ups in the CRM system.
• Consistently meet or exceed monthly sales targets and KPIs.
• Deliver exceptional customer service throughout the sales funnel.
• Share feedback with the marketing team to enhance lead quality and campaign performance.
• Stay updated on industry trends, financial products, and competitors.

Required Skills & Qualifications

• Bachelors degree in Business, Marketing, Finance, or a related field.
• Minimum 2 years of experience in telesales/chat-based sales, ideally in finance, fintech, insurance, or loan sectors.
• Fluency in

  English, Tamil, and Hindi

  both spoken and written.
• Strong persuasion, negotiation, and sales-closing skills.
• Proficient with WhatsApp Business, CRM platforms, and digital communication tools.
• Self-motivated with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent interpersonal and customer engagement skills.

Preferred Qualifications

• Experience handling leads from digital marketing platforms (e.g., Meta, Google).
• Background in selling financial products such as personal loans, credit cards, or insurance.
• Familiarity with performance marketing campaigns and lead qualification processes.

Contact person -Ameen (HR)