Sales Coordinator Gurugram

Role & Responsibilities

• Handle the processing of all orders with accuracy and timeliness
• Maintain and update daily/weekly/monthly sales trackers (volume, value, SKU mix).
• Generate MIS reports on sales, secondary sales, pending orders, and partner-wise performance.
• Provide actionable insights to the sales team for gap analysis and target achievement.
• Ensure timely collection and punching in of forecast by the sales team.
• Update latest data related to sales and client information in the ERP and ensure that the data is always updated
• Ensure processes and procedures are followed.
• Coordinate with sales team and filing of important documents like POs and communicating relevant information
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Inform clients of unforeseen delays or problems
• Identify shortcomings and propose improvements in the Process
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

Qualifications and Experience

• Education: Any graduate / Post graduate
• Experience: 2+ years of relevant experience

Knowledge, Skills and Abilities

• Strong communication and interpersonal skills
• Strong coordination and communication skills (written & verbal).
• Attention to detail, especially for order accuracy and data integrity.
• Good working knowledge of ERP/CRM systems and Excel.
• Basic understanding of B2B distribution and sales processes.
• Customer-centric mindset with problem-solving ability.
• Ability to multitask in a fast-paced, high-transaction environment.
• Grit, resilience, and a never-give-up mindset
• Team player with a learning mindset and willingness to grow.