IT Sales Trainee

Role: IT Sales Trainee

Job Location: Gurgaon ( Work From Office)

Shift Timing: 6 pm to 6 am total window ( can work for any 9 hours including 1 hour break)

5 days Working in a week

Role & responsibilities

Responsibilities:

Helping the customer with their query and sell our products and services.

Up-selling and cross-selling brand products and services of Technology leading brands.

Responsible for effectively handling customer queries and providing exceptional customer service.

Maintaining Consistent Productivity and consistently achieving assigned targets.

Meet Call Quality requirements according to Call Monitoring Guidelines.

Motivation for Sales, Sales Planning, Implementation & Rapport Building

Establish, develop and maintain positive business and customer relationships

Ideally, you should have:

Strong phone, verbal & written communication skills along with active listening

Ability to multitask (Type & Talk)

Pro-active and should carry a positive attitude.

Excellent inter-personal skills Prioritizing, time management and organizational skills

Basic understanding of Computers is preferred

Preferred candidate profile

Should have excellent Comm skill

Comfortable for Night Shift Job ( 5 days in a week)

Preferably candidates from Gurgaon.