23 Sales Audit Jobs

Job Description: Associate, Sales Audit Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. Sales Audit team audit/reviews the store status on a daily basis to ensure that all POS (Point of sale) transactions are captured from the previous day and then correct all the exceptions items and investigate if any differences between the POS sales Vs sales received by Sales Audit System and other systems. Team will ensure that the store totals are in balance and ensure sales are interfaced to the GL system. Support Stores in reviewing, analyzing, and resolving customer queriesalong with handling day-to-day activities. Role Summary: Trainee/Associate reports to Team Leader - Sales Audit Operations. Works closely with Stores, IT, Finance & Accounting team in India & North America and other teams as necessary. Sales Audit Responsibilities Ensure adherence to Sales Audit policies, internal control / audit requirements, and service standards Achieve daily Sales Audit processing targets including: Exception handling (missing, reject, offline) Process POS adjustments, Balance DC sales, cash settlement Analyze Unmatched Debit and Credit Card Transactions Sales Clearing, Cash Clearing and Accounts Reconciliations Investigate POS difference reports and Over/short Reconcile unmatched bank card and gift card transactions Prepare reconciliations and period end journal entries Provide Sales Audit reporting - daily, weekly, monthly and on-demand Actively participate in the month end close process to ensure accurate and timely financial statements Continual process review to develop best practices and identify systematic improvements Ensure to coordinate with the IT team on system downtime Who You Are & Personal Competencies Customer Service - Manages communications with external parties and phone communications with internal stakeholders. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Work with a sense of urgency and be detail oriented, organized, and efficient. Individual must be able to work independently with minimal supervision. Must be comfortable with high volume and conflicting priorities. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Critical Thinking - Show a desire to solve problems and willingness to develop solutions. Must be willing to ask questions and develop a strong understanding of the business. Self-Starter- The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. Time Management - This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements- * Candidate must have min 2 to 3years experience in Quality analyst role * Candidate should be insurance background * Candidate should have experience in call monitoring/ Auditing, Dip checks and Calibration * Preferred Local Candidate & immediate joiners * should know Kannada language and any other language will be add on for profile Job Location - Lakdikapool (Hyderabad) Walk-in Monday to Friday 9am to 2pm Interview Venue: Shriram Life Insurance SS Central, 4th floor, Above DHL Beside Peshawar Hotel Lakdikapul, Hyderabad

Job Description: Associate, Sales Audit Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experienceinto the real world. Sales Audit team audit/reviews the store status on a daily basis to ensure that all POS (Point of sale) transactions are captured from the previous day and then correct all the exceptions items and investigate if any differences between the POSsales Vs sales received by Sales Audit System and other systems. Team will ensure that the store totals are in balanceand ensure sales are interfaced to the GL system. Support Stores in reviewing, analyzing, and resolving customer queriesalong with handling day-to-day activities. Role Summary: Trainee/Associate reports to Team Leader - Sales Audit Operations. Works closely with Stores, IT, Finance & Accounting team in India & North America and other teams as necessary. Sales Audit Responsibilities Ensure adherence to Sales Audit policies, internal control / audit requirements, and service standards Achieve daily Sales Audit processing targets including: Exception handling (missing, reject, offline) Process POS adjustments, Balance DC sales, cash settlement Analyze Unmatched Debit and Credit Card Transactions Sales Clearing, Cash Clearing and Accounts Reconciliations Investigate POS difference reports and Over/short Reconcile unmatched bank card and gift card transactions Prepare reconciliations and period end journal entries Provide Sales Audit reporting - daily, weekly, monthly and on-demand Actively participate in the month end close process to ensure accurate and timely financial statements Continual process review to develop best practices and identify systematic improvements Ensure to coordinate with the IT team on system downtime Who You Are & Personal Competencies Customer Service - Manages communications with external parties and phone communications with internal stakeholders. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Work with a sense of urgency and be detail oriented, organized, and efficient. Individual must be able to work independently with minimal supervision. Must be comfortable with high volume and conflicting priorities. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Critical Thinking - Show a desire to solve problems and willingness to develop solutions. Must be willing to ask questions and develop a strong understanding of the business. Self-Starter- The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. Time Management - This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Techical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)

Create structured scripts, SOPs, sales decks, journey flow charts, & training modules. Update training content to reflect market trends, consumer behavior, & new sales techniques Keep updated with fitness sales trends & competitive strategies. Required Candidate profile Conduct post-training evaluations, mock calls, roleplays, and on-floor coaching to bridge gaps. Keep updated with fitness sales trends, customer experience models, & competitive strategies.

Job Profile & Responsibilities: Pre audit of Purchase order, ensure that PO is validated after checking of quotation, NFA, DOFP, material specification, payment terms and other clause, statutory compliance, PR, stock position, option to transfer the stock & looking to consumption pattern. Pre audit of work order, ensure that WO is validated after checking of quotation, NFA, DOFP, cost sheet, SR, statutory compliance etc. Pre audit of the invoices passed by the Accounts Payable Department through invoice portal. Ensure that invoices are validated after checking of related purchase/work order payment terms, penalty/deduction clause, vendor ledger etc. Completion of PO and WO within a timeline provided. Effectively maintain the daily activity status update of the purchase order and work order and invoices validated. Coordinate with Users, Stores & Purchase team for completion of purchase order, work order and invoice validation. Provide support while performing internal audit assignment in various areas. Actively involved in Purchase audit assignment. Provide timely input for departmental MIS which includes Tracking & consolidation of all activities carried out Independently drafting the internal audit report, ensuing that the issues are adequately communicated and is supported with facts. Execute special assignments and report findings & recommendations to management. Discussion of Internal Audit Report with Concerned departments for Management replies and Action Plan. Assisting HOD during review of vigilance/Investigation Audit. Evaluation of management actions on previous audit reports and drafting of Action Taken Report. Provide inputs to strengthen standard operating procedures (SOP), company policies, SAP controls & delegation of powers. Working towards prevention and detection of frauds. Assisting to prepare audit findings to HOD. Execute any other assignment as and when given by management / HOD Other requirements: Inter CA/ Inter ICWA /CA/ICWA (5 to 7 year of experience and 2 to 3 years related experience will prefer). Extensive experience of Manufacturing, Steel / Process / Power Industry. Excellent Analytical, Communication and Presentation skills. High Integrity and Ethical standards. Track of past performance. Willing to travel as per the business requirements.

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improvement initiatives. Preferred candidate profile Bachelors degree is must. 2 - 4 years of experience in a Quality Analyst or similar role, preferably in a BPO, call center, or customer support environment. Strong background in sales and customer service must understand both customer experience and sales lifecycle. Familiarity with call recording systems and CRM platforms. Excellent communication, analytical thinking, and problem-solving skills. High attention to detail and the ability to work independently and collaboratively.

Role & responsibilities Conducting audits across multiple business functions including Sales, CRM, Purchase, Admin, and Finance. The role demands strong analytical skills, business process understanding, and the ability to identify process gaps and recommend corrective actions. Verify sales transactions, discounts, returns, and billing processes. Ensure revenue recognition policies are followed. Audit sales incentive schemes and sales documentation. Evaluate customer interaction and complaint resolution processes. Review lead tracking, follow-ups, and customer data integrity. Ensure CRM compliance with internal controls and reporting accuracy. Audit procurement cycles, vendor selection, purchase orders, and GRNs. Identify discrepancies in pricing, quantities, or approvals. Ensure adherence to purchase policies and internal controls. Review general administrative expenses, approvals, and vendor payments. Check asset management records and office maintenance expenses. Validate documentation and compliance with company policies. Assist in periodic internal financial reviews and reconciliations. Support audits of accounts payable, receivable, cash, and bank processes. Validate expense claims, petty cash, and statutory payments. Preferred candidate profile Qualified CA / CMA 5 10 years of relevant audit experience in real estate, manufacturing, CA firms, or audit firms. Familiarity with internal controls, risk assessment, and audit techniques. Working knowledge of accounting software (ERP, Tally, SAP, etc.) and MS Excel.

No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills

Contract Job Summary : We are seeking an experienced SAP Consultant - DTC (Direct-to-Consumer) with strong expertise in SAP Customer Activity Repository (CAR) and Retail (S/4HANA Fashion) solutions. The consultant will play a critical role in integrating core merchandising (SAP S/4 Fashion) with multi-channel POS systems, covering areas such as POS data capture via CAR, retail price and markdown management, and sales audit processes. This role involves close collaboration with global retail business stakeholders and offers exposure to the latest SAP cloud technologies , providing a unique opportunity to enhance your experience in a mature SAP ecosystem. Experience & Skills Required : 7-10 years of SAP consulting experience with SAP CAR , Retail , AFS , or S/4HANA Fashion Proven experience in POS data integration , retail pricing , and sales audit processes Full lifecycle implementation experience in ERP transformation programs (minimum 1-2 end-to-end cycles) In-depth knowledge of POS data processing (sales, inventory, receipts, tenders, financial transactions) within SAP ERP Familiarity with S/4HANA Fiori apps , Launchpad, Personas, and retail-specific transactions Ability to work independently and collaboratively across global teams Excellent problem-solving, communication, and stakeholder management skills Nice to Have : Experience in Agile project environments Knowledge of integration components across functional SAP modules

About the Role: As a Quality Auditor you will be responsible for evaluating, monitoring, and assessing the performance of Assissted Growth (Telesales) representatives to ensure adherence to company standards, policies, and customer service protocols. The role involves conducting regular audits of recorded calls/chats, reviewing sales processes, identifying areas for improvement, and providing constructive feedback to help optimize sales effectiveness, compliance, and customer satisfaction. Role Responsibilities: 1. Review and audit recorded calls/ chats to ensure adherence/compliance with established internal control procedures by examining centres, reports, operating practices, and documentation 2. Deliver detailed and actionable feedback to telesales agents, highlighting strengths and areas for improvement. 3. Communicate the audit findings by preparing a final report; identify and promote continuous improvement opportunities in training, process, policies and facilities 4. Enforce adherence to requirements; advising management on needed actions 5. Prepare special audit and control reports by collecting, analysing, and summarising operating information and trends 6. Contribute to team effort by accomplishing related results as needed 7. Maintain focus on data integrity, customer safety and producing work of the highest quality 8. Identify barriers to customer success wherever they originate (tools, training, etc) 9. Become an "expert" on support processes and make recommendations towards next steps based on customer experience 10. Collaborate with training teams to identify training needs based on audit results. 11. Work closely with team leaders, supervisors, and managers to ensure alignment on performance expectations and the implementation of corrective actions when necessary. Qualifications: 1. Any Bachelor's degree 2. At least 1-2 years of prior experience in telesales, customer service, or a related field. 3. 1-2 years of prior experience in quality management roles 4. Six Sigma Certification is an added advantage Skills: 1. Basic proficiency in productivity tools (email, calendar), Microsoft Suite (excel, PowerPoint), Google sheets, Google docs 2. Proficiency in Hindi and Regional language is an added advantage 3. Self motivated, ability to prioritize and manage multiple tasks effectively while meeting deadlines.and reliable to meet deadlines 4. Proven ability to work in a fast-paced team setting 5. Strong problem-solving and data analysis skills to assess trends and performance metrics 6. Ability to work cross functionally with other departments Working Conditions: The role is based in the office The workweek is Monday to Saturday

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Key skills & Qualification: Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Technical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)

Job Title: Auditor Company : PM Electronics Pvt Ltd Working Time: 6 days weekly, 1 day off Key Responsibilities: Audit Planning & Strategy Develop and implement annual audit plans for service centers and showrooms. Design audit programs specific to showroom and service operations, including financial, operational, and compliance elements. Auditing Service Centers and Showrooms: Conduct periodic audits of service centers and showrooms, including physical stock audits and verification of sales transactions. Review external controls and operational efficiencies, ensuring that all processes adhere to company policies and are aligned with the business's goals. Financial Audit: Verify revenue recognition, billing, discounts, and cash handling procedures. External Audit inventory records vs. physical stock for parts, accessories, and finished goods. Examine service billing, warranty claims, and free service jobs for discrepancies or misuse. Risk Control and Process Review: Identify and report irregularities, fraud risks, or procedural violations. Evaluate the adequacy of controls to prevent manipulation or misuse of inventory, billing, or financial records. Cross-departmental Collaboration: Manage working pressure from other departments and ensure smooth collaboration between the auditing function and other business units (e.g., finance, operations, sales). Continuous Improvement and Reporting: Provide actionable insights to senior management on improving external controls, operational processes, and financial reporting. Report audit findings to senior leadership, including recommendations for enhancing external controls and reducing risk across the business. Mentoring & Team Development: Supervise and mentor junior audit staff, ensuring they have the necessary support and training to excel in their roles. Coordinate with internal departments (Sales, Service, Finance, HR) during audits. Train showroom and service staff on compliance and SOPs as part of post-audit remediation. Sales Auditing: Conduct detailed audits of sales activities , including verification of revenue recognition, pricing, discounts, commissions, and sales order accuracy. Review sales transactions to ensure proper documentation, compliance with internal policies, and adherence to sales agreements. Audit showroom and service centre sales processes, focusing on inventory management, customer transactions, and adherence to pricing and discount policies. Identify any discrepancies in sales reporting, and recommend corrective actions to improve sales compliance and processes. Market Auditing: Conduct market audits to assess the company's competitive position, pricing strategies, and the effectiveness of marketing and promotional activities. Audit market conditions , sales channels, and external relationships (distributors, retailers, third-party partners) to identify risks or discrepancies in reporting, pricing, and promotional practices. Assess market trends , sales performance, and promotional effectiveness to provide insights and actionable recommendations for the business. Ensure that market data used in decision-making (e.g., pricing models, competitor analysis) is accurate and consistent with actual performance. Key Qualifications: Experience: At least 3-5 years of experience in external and internal auditing, with a strong background in accounting and financial controls. Prior experience working in a CA (Chartered Accountant) firm or similar professional auditing environment is required. Experience with mobile phone aftersales services or similar industries is a plus. Demonstrated experience in building and implementing internal control systems based on real operational challenges and risks. Education & Certifications: Bachelor's degree in Accounting, Finance, or a related field (required). CA, CPA, or equivalent professional certification (required). If interested can mail their CV on manasi.patil@punepm.com

We are seeking a meticulous Sales Auditor to conduct qualitative and quantitative audits across all customer interactionsbe it through chat, call, or 1:1sacross our organization. Your expertise will be instrumental in enhancing CSAT levels and fortifying our SOPs. As an Auditor for Customer Interaction Channels, you will be instrumental in maintaining the highest standards of customer service and communication across various mediums, including chat, call, and video interactions. Your role will involve assessing interaction quality, ensuring adherence to company policies, and driving continuous improvement initiatives to enhance overall service delivery. Key Responsibilities well trust you with: Conduct Audits: Regularly audit sales interactions across various channels, including chat, call, and video, to assess quality, compliance with company policies, and customer satisfaction levels. Develop Audit Protocols: Create and maintain audit protocols and evaluation criteria to ensure consistency and accuracy in evaluating sales interactions. Provide Feedback and Coaching: Offer detailed feedback and coaching to sales representatives based on audit findings, emphasizing areas for improvement and best practices to enhance sales effectiveness. Collaborate for Improvement: Work with team leaders and managers to develop action plans and initiatives focused on enhancing sales quality and efficiency. Track and Analyze Data: Analyze audit data to identify trends, patterns, and root causes of sales-related quality issues, and propose solutions for continuous improvement. Stay Informed: Stay updated on industry best practices, emerging trends, and new technologies relevant to sales techniques and communication channels. Training Support: Collaborate with training teams to develop training materials and programs tailored to address identified sales training needs based on audit findings. Participate in Cross-Functional Projects: Contribute insights and recommendations for enhancing the overall sales experience by actively participating in cross-functional meetings and projects. Foster a Culture of Excellence: Promote a culture of accountability, excellence, and continuous improvement within the sales team to drive performance and achieve sales targets effectively. Core Competencies Bachelor’s degree in Business Administration, Communications, or related field. Minimum 3 years of proven experience in quality assurance or auditing within customer service or SaaS. Exceptional analytical skills for data interpretation and trend identification. Strong grasp of customer service principles, practices, and industry standards. Excellent communication and interpersonal skills for effective feedback and coaching. Proficiency in using quality monitoring tools and software. Detail-oriented with a focus on accuracy in interaction assessment. Ability to work independently and collaboratively in a fast-paced environment. Certification as a Quality Auditor (CQA) or similar is advantageous. Familiarity with Lean or Six Sigma methodologies for process improvement is desirable. Why CEDCOSS? CEDCOSS stands tall as a vanguard of innovation, an aggregator of possibilities, and an enabler of technological prowess. Our expert team under the roof of CEDCOSS is a collective force dedicated to delivering cutting-edge products that redefine industry standards. Specializing in e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools, we craft comprehensive products that serve as the technical backbone for online ventures. Our impact extends globally, catering to a diverse clientele that includes big tech companies, MSMEs, and ambitious entrepreneurs. As partners, we stride alongside Fortune 500 organizations and Global 2000 enterprises, forging alliances with tech giants such as Google, Meta, and Amazon. In the realm of digital transformation, CEDCOSS isn't just a digital product creator; we are architects of digital excellence. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.

Remote work: Promote and build billing software distributors, build reseller and partner relations, provide demos & training, motivate partners, review performance daily, identify leads, manage sales cycle, coordinate onboarding & meet sales targets.

A Quality Analyst in a (BPO) company is responsible for ensuring the quality of products and services delivered to clients by monitoring and evaluating various processes and interactions.

Role & responsibilities * Experience in Fare Audit , Exchange Audit , Sales Audit , Refunds Audit * To Handle customer interactions via chats. * Hands-on working experience on Sabre, Amadeus & Farelogix. * 24x7 setup. Preferred candidate profile * Excellent verbal and written communication skills. * GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc. * Chats, calls & emails experience would be an added advantage. * IATA or Any Diploma in travel & tourism OR Experience in Travel Industry * Comfortable to work in 24/7 shifts including Night Shifts. Perks and benefits * Performance based monthly incentives * Pick up and drop facilities will be provided Interested candidates can either walk-in for an interview From 28th May to 30th May between 10 AM to 4 PM. Or candidates can share their updated cv on reeya.shere@wns.com or W hatsapp 7738010127 Meet - HR Reeya Shere Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly quality targets. Monitor team performance and provide regular coaching, feedback, and training to drive improvements. Min 1 year on paper as a QC mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

WE ARE HIRING US TRAVEL QA CANDIDATE MUST HAVE 1 TO 2 YEAR OF EXPERIENCE AS QA IN US TRAVEL PROCESS SALARY 45,000/- US SHIFT |CAB & FOOD | 5 DAYS WORKING LOC- DELHI (WEST) CALL/WHATSAPP AT 8174083320 | Shubh

locationsTower 02, Manyata Embassy Business Park, Racenahali & Nagawara Villages. Outer Ring Rd, Bangalore 540065 time typeFull time posted onPosted 8 Days Ago job requisition idR0000386802 About Us:? As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Pyramid Overview: We create technology solutions for Target at an enterprise scale, unlocking value for our team members, guests, and suppliers. Team Members rely on us to manage $108B+ in revenue, care for our team of 450k+ (pay and benefits), enable 3M+ candidates applying to Target, access to every Target facility, and resolve challenges through our service centers. Guests rely on us every day to quickly and efficiently help them with inquiries such as credit card statements, finding a product, price match, returns, and much more. We ensure guests can leverage their Circle Card to get exclusive benefits. Guests and B2B clients also rely on us to buy gift cards for that special occasion. Suppliers rely on us to assist with financial management, sourcing and procurement processes, compliance and risk assessment processes, coordinating visits for field engineers, providing support for Target+ and Roundel Partners, as well as supporting revenue growth to accelerate vendor acquisition and onboarding for partners. Team Overview: As a Senior Engineer in Enterprise Tech, you will serve as the technical anchor for the engineering team that supports the Sales Audit & Accounts Receivable Product. This product team is responsible for managing the Sales Audit and Accounts Receivable Functionality in SAP CAR and SAP S/4 HANA. You create, own and are responsible for the application architecture that best serves the product in its functional and non-functional needs. You identify and drive architectural changes to accelerate feature development or improve the quality of service (or both). You have deep and broad engineering skills and can stand up an architecture in its whole on your own, but you choose to influence a wider team by acting as a force multiplier. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you 4 year degree or equivalent experience 4+ years of software development experience with at least two full cycle of S/4 HANA implementation. Proven hands-on experience and strong knowledge in SAP Accounts Receivable / SAP ABAP (Restful Application Programming) / Fiori Subject Matter Expert in SAP Accounts Receivable (Collections Management / Dispute Management / Cash Application / Dunning / Other AR Functionality) and SAP ABAP (RICEFW, Modern ABAP - RAP, UI5 and Fiori) Hand-on experience in SAP Integration Suite with good knowledge of integration with other SAP Modules and 3rd party tools Awareness of latest SAP technologies and Industry trends Demonstrates strong domain-specific knowledge regarding Targets technology capabilities, and key competitors products and differentiating features Working knowledge on package-specific configuration and deployment along with ability to build custom solutions Clearly communicates Agile concepts to partners within product team Demonstrates expertise in analysis and optimization of systems capacity, performance, and operational health Write and organize code using multiple computer languages, including distributed programming and understand different frameworks and paradigm Delivers high-performance, scalable, repeatable, and secure deliverables with broad impact (high throughput and low latency) Stays current with new and evolving technologies via formal training and self-directed education Experience in building highly scalable distributed systems. Know More About Us Here: Life at Target- Benefits- Culture-

J ob description JOB PROFILE Position - Quality Analyst Department- Tele sales Location- Noida Key Roles & Responsibilities: 1. Quality Analyst will monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales. 2. Develop and implement a comprehensive quality assurance strategy and framework specifically tailored for the Banca telesales channel for Digital SBY Health Insurance products. Define key quality metrics, performance standards, and evaluation processes. Stay abreast of industry best practices, regulatory requirements (IRDAI), and competitor QA approaches. 3. Collaborate with sales leadership, training teams, and other stakeholders to align QA initiatives with business objectives. 4. Lead, mentor, and develop a team of quality analysts, fostering a high-performance and collaborative work environment. Define individual and team performance goals and conduct regular performance reviews. Identify training needs within the QA team and facilitate relevant development opportunities.Ensure consistent application of QA processes and evaluation criteria across the team. Targets/KPIS/KRA 1. 50% Call Monitoring or Evaluation - The primary task of a QA in Call Center is call monitoring and sharing actionable insight. 2. 20% Dip Check- When the target is to find the specific type of failure that is key to the business. 3. 30% Coaching/Feedback - One on One feedback session about the outcome of the call monitored or audit findings SKILLS: Quality Assurance Telesales Quality Monitoring Health Insurance (Preferred) Banca Channel Experience Digital SBY Product Knowledge (Strong Advantage) Team Leadership Performance Management Feedback & Coaching Process Improvement Data Analysis & Reporting Stakeholder Management Compliance Communication (Written & Verbal) Problem-Solving Interested candidate can share their CVs with the subject line- CV for QA at 7430802568 (HR Anjali).

Job description Hiring for QA on Immediate basis BPO Experience is mandatory Job Location- Sector 18, Gurgaon (Haryana) 6 days working 9 hours shift No cab facility BPO Experience is mandatory..Role & responsibilities Auditing of calls and complete analysis of service requests. Preparation of daily dashboards & Analysis of reports/data. Sharing daily reports & Quality Scores with the team. Sharing One-O-One Feedback with agents on the basis of audits. Participating in internal & external calibration sessions with Quality/Operations. Analysis of Service requests and sharing RCA. Data analysis and making designated reports. Works with Operations team to develop the overall process improvement strategy and quality plan. Monitoring if CCE has used the right telephone etiquettes and followed appropriate hold procedures and has given a proper resolution for the customer's request. Highlighting issues as per the quality parameters. Inducting Refresher/Quality sessions as per requirement. Identifying fatal and non-fatal errors impacting the process and take corrective/preventive action. Identifying areas of improvement and preparing the process to achieve the desired Quality Standards. Ensuring that internal policies, procedures, and compliance regulations are being followed. Conducting quality sessions for NHT batch. Providing supervisors & manager with regular performance feedbacks on the executives. Auditing calls for trainees during training & on job training (OJT Batch) Bpo experience is mandatory Please share cv at -HR Dheeraj-7859975043 Bpo experience is mandatory

Job Summary: We are looking for a motivated and detail-oriented Quality Analyst to join our QA team. As a Quality Analyst, you will be responsible for assisting in the testing and quality assurance of our software products to ensure they meet the required standards before release. This is an excellent opportunity for recent graduates to start their career in a dynamic and supportive environment. Job Summary: We are looking for a diligent and analytical Quality Analyst to join the Offline Business Team at Amity University . The primary responsibility of this role is to audit sales and service calls , assess quality parameters, and ensure compliance with communication and process standards. This is an excellent opportunity for recent graduates to develop core QA and communication analysis skills in a fast-paced business environment. Key Responsibilities: Listen to and audit recorded outbound and inbound calls made by the sales and counselling teams Evaluate calls against predefined quality checklists and communication standards Identify gaps in adherence to scripts, communication tone, product knowledge, and data accuracy Provide feedback reports to team leaders or managers for performance improvement Highlight recurring issues and suggest actionable insights for training interventions Maintain accurate and timely QA documentation and trackers Coordinate with the training team to support continuous improvement initiatives Stay updated with product and process changes to ensure relevant audit assessments Hands on Excel/Sheets/PPT/Quality dashboards Qualifications & Skills: Bachelor's degree in any discipline Excellent listening skills with attention to detail Strong verbal and written communication in English and Hindi Ability to provide constructive feedback objectively Basic knowledge of MS Excel and reporting tools Eagerness to learn quality audit processes and sales communication dynamics Freshers are welcome; prior internship or exposure to call auditing/customer service is a plus Preferred Attributes: Analytical mindset with a customer-first approach Ability to work independently and manage repetitive tasks efficiently Proactive attitude towards identifying and reporting process improvement areas Familiarity with CRM or dialer tools (like Ameyo, Leadsquared) is a plus Why Join Amity? Be part of a reputed and growing educational institution Learn from experienced professionals in sales, operations, and quality Exposure to real-world business operations and communication standards Career growth opportunities within the business and quality functions