325 Resourcing Jobs - Page 10

An accomplished HR Full-Scope Generalist who has experience in human resources in the area of staffing, organizational interventions, compensation and benefits, organization development, employee relations, training and knowledge of Statutory compliance. In-depth knowledge and understanding of good practices in HR management, particularly with respect to: Recruitment and resourcing; Compensation and reward; Learning and talent management; Employee Relation; Organizational planning and change. Successful track record of initiating People strategies to support business growth and change. Demonstrated strategic thinking, understanding of business and execution excellence. Strong capability in managing dynamic and matrix relations with different stakeholders. Excellent influencing, communication and presentation skills. Leadership building/management (at all levels), strong business connectivity and influencing skills working with senior leaders and partnering with Honeywe'll HR consul, lead employee consultation and communication effectively. Result orientation with high productivity; strong desire for success. Preferably an MBA from a reputed institute, majoring in HR At least 6- 8 yrs years of experience in the HR domain with appropriate experience in the HR generalist function in good MNC organizations. Drive organizational effectiveness Lead change Manage talent Build relationships and broker services Act as a coach and confidant Administrative support Lead training and development WE VALUE Some Human Resources experience Excellent communication skills Ability to influence at varying levels across the organization Ability to handle multiple priorities and navigate in a highly matrixed environment Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done, do things before being asked by others or forced to by events. Ability to artfully convey even subtle or complex messages clearly, as appropriate for the topic and audience. Responsibilities: Organization Development - Strong HR Knowledge of organizational development -Alignment of organizational processes, systems and culture with key business priorities, design optimal organizational structures, understand organization and cultural needs and drive change management. Exposure to Learning Content Design Delivery, capable of independent team interventions for achieving specific results. Talent Development -Manage key Process and people .Own Talent development and execution, drive key talent retention development efforts, ensure successful on boarding including orientation and new manager assimilation. Coaching Strong ability to provide coaching/ counseling to both employees and business leaders in performance reviews, performance improvement plans, identification of key talent and other areas of employee management HR Reporting Analysis -Report, track, manage and analyze census for area of responsibility. Validate integrity of job and comp data. Exposure to PeS preferred. Compensation Consultation -Drive consistent comp practices with managers including annual Compensation revision consultation, benchmarking all offers and promotions. Staffing -Assist in staffing delivery and drive success of shared staffing solutions, assist manager in talent selection and follow process and practice as defined by staffing COE. Benefits -Communicate benefits policies to managers and employees provide specialist intervention as required. Manage HR processes, policies, and procedures. Employee Rewards -Manage eligibility process for incentive plans, progression, and RR programs Communication -Ensure and/or develop and deliver business communications and communicate HR policies. Business and Strategic Partnering -Contribute to the development and accomplishment of organization-wide business plan and objectives. Knowledge about design of work systems in which people succeed and contribute. Business oriented thinking and approach, knowledge of finance and accounting to be able to appreciate business deliverables. Accountable and responsible for HR cost rationalization and measurement of all HR programs and processes. Labour and Site Compliances: The person should have basic knowledge to manage the labour and site compliances and adhere to local laws and regulations.

www.rentomojo.com About the Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. "The spending youth, especially the millennials & Gen Zs prefer staying light, desire flexibility and are value conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planets sustainability. Our customers and employees identify with what we do , is what Geetansh Bamania, our Founder and CEO has to say. RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnished rental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owning the expensive furniture and appliances. Currently, we have 130,000+ subscribers with a typical rental period of 1214 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025. With 1000+ people operations, the company has a presence in 16 cities across India. Looking back, Rentomojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021. Five Pillars of our Culture: Zoom InZoom Out : We zoom in and go micro; our focus would be doing better in everything, including things we already do well. We zoom out a lot for creating successful pilots that can potentially scale into a lot of value add in the future, like strengthening our offline presence. Enterprising Mindset: If you are bold enough, you will have life changing growth opportunities here. We will continue to expand the responsibilities of hungry and willing people. If you are ready to do what you have never done, you will find roles that you have never managed. Growing people from within was a significant contributor to the Fortune employers choice award that we won in 2022 and more importantly thats one of the biggest reasons of our success & continued momentum Frugality: Measure Twice and Cut once. It is always easy to spend more money to get more done, but it lacks any form of challenge. We have to grow and become better without a proportionate increase in cost. For every penny that we spend or that we put up to spend, expect a lot of discussions, debates and conversations. Planning is going to be important, data has to be the foundation, detailing will be a must and world class execution is the only way we will move forward in this journey. Accountability: Less Why, more How. We will always have more to bite than we can chew, we will always have to make choices and prioritize while we progress. We can have hundreds of reasons behind why something can not be done, but we have to remain focused on the how of things. The focus on how will help us find ways to get done, what needs to get done. Think, decide, play and act for the long term. The only time we will make short term decisions is when they help us in the longer term. To me, the long term is all about consistency and not intensity. Recent Media Coverage: YourStory , Dec 2022 The Core Team: Geetansh Bamania - Founder & CEO Ketan Krishna - People & Governance Head Prabhat Verma - VP of Engineering, Data & Product Hakim Ujjainwala - Head of Capital and Resourcing Shivendu Ojha - Customer Operations and Sales Rohan Kulkarni - Head of Corporate Finance and Strategy Aman Jha - Head of Operations & Procurement Akash Jangid - Chief of Staff Dhruv Wahal - AVP - Growth and Marketing Position: Social Media Marketing Manager Employment Type:Full time Key Responsibilities: Develop and Implement Social Media Strategy: Create, implement, and manage comprehensive social media strategies to align with business goals. Stay up-to-date with the latest social media trends, tools, and best practices to ensure effective strategies. Community Engagement: Monitor social media channels and engage with followers, responding to comments, messages, and mentions in a timely and professional manner. Foster a strong online community and build relationships with influencers and brand advocates. Analytics and Reporting: Track and analyze social media performance using analytics tools. Prepare regular reports on key metrics and provide actionable insights to optimize future campaigns. Collaboration: Work closely with the marketing, PR, and product teams to ensure cohesive messaging across all channels. Participate in brainstorming sessions and contribute innovative ideas to support overall marketing efforts. Qualifications: Proven experience as a Social Media Manager or similar role, with a strong portfolio of successful social media campaigns. Exceptional copywriting skills with the ability to craft engaging and persuasive content. Strong design sense and experience with graphic design tools such as Adobe Creative Suite or Canva. Creative and critical thinking skills with the ability to develop innovative solutions. Excellent communication and interpersonal skills. Proficient in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics). Ability to work independently and as part of a team in a fast-paced environment.

We are looking for a Sr Delivery Manager to join our Delivery Management Team in India. This is an amazing opportunity to work with typically one big Delivery Team or within 3 medium-size Product Development projects, including newly formed or challenging teams. You can also effectively & independently manage end-to-end medium-sized projects (effort range of hundreds of person-days). The Delivery skillset includes both traditional Project Management and Agile Coaching within it. The Delivery Function We are seeking an experienced Sr Delivery Manager to oversee and manage the delivery of projects and programs within our Agile framework. The Lead Delivery Manager will be responsible for ensuring that teams adhere to Agile principles and practices while delivering high-quality products and services that meet business objectives. This role requires strong leadership skills, expertise in Agile methodologies, and the ability to coordinate cross-functional teams in a dynamic and fast-paced environment. About You - experience, education, skills, and accomplishments Bachelor s Degree or equivalent (Nice to have: Technical Degree) Minimum 7 Years of Relevant Experience Project Management related certification (PMP, Agile, etc.) It would be great if you also had . . . Understanding/exposure to Agile transformation within organization. Exposure working with multi-cultural, global, and remote teams along with ability to adapt to change. Knowledge of software development/delivery lifecycle (SDLC) & agile best practices (like DevOps, BDD, CI/CD). You are fluent in understanding, measuring, and improving outcome metrics of the team and are hands-on with Jira and project & board administration. PMP certification would be a plus. Working with development teams Monitor team performance using Agile metrics such as velocity, burn-down charts, and cycle time. Identify areas for improvement and work with teams to implement changes. What will you be doing in this role? Creates project plans (scope, timeline, resourcing) in collaboration with all stakeholders from different areas. Provides day-to-day oversight of the project. This involves constantly monitoring the projects progress, identifying bottlenecks, and, working with all stakeholders (product, tech, delivery management) to decide the necessary actions to keep the project on track. Constantly engages in dependencies management (outside the teams) and Impediment removal. Manages potential risks, and work with the team to develop mitigation strategies. Facilitates change management by assessing the impact of changes, communicating them to the team, and adjusting project plans accordingly. Is the primary point of contact for stakeholders, including Top Management, facilitates transparent and timely communication regarding project status. Keeps a record and manages SOWs signed with our vendors, their associated POs, and the review and approval of invoices. Tracks expenditures to ensure proper capitalization ratios. Is an expert in project management, Agile and other Industry Best Practices, and can select/combine and coach the team to meet project goals. Actively contributes to evolve internal delivery processes / framework.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP Solution Manager.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Hadoop Admin.Experience5-8 Years.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Appian.Experience10 YEARS.

This position is responsible for the managerial direction, mentorship, development, and leadership of a portion of the NIA team in the Transmission & Distribution (T&D) Global Practice. Reporting directly to the T&D NIA Department Manager (DM), this role is critical to fostering the growth and success of the NIA team. This position will continue to build the team and grow a section in a dynamic and profitable manner based upon Burns & McDonnells core values of client satisfaction, commitment, dedication, integrity, safety, and overall outstanding service hand in hand with the Department and other Section Managers. All interested candidates will be evaluated based on qualifications; qualified candidates will proceed to the interview stage, after which the final selection will be made. This is an excellent opportunity for the right employee owner s career advancement. If you have any questions, please contact Shivananda Puthran Key Responsibilities Serving as one of the people managers in NIA. Training, mentoring, and career development of the staff. Assist in recruiting top talent as well as the engagement and retention of staff. Advocate for safety, diversity, equity, and inclusion initiatives in the department. Drive the culture of quality and continual improvement. Organize, lead, and conduct the performance appraisal process for the staff. Promoting a thriving work environment that facilitates the recruitment, development, and retainment of the market s top talent. Provide senior-level input and guidance on projects. Determine if unique project designs are required and/or assigned staff have experience with the project tasks and provide specific training. Advocate for quality and ensuring that Quality Manual System (QMS) requirements are followed, including coordinating with the appropriate teams to assign quality control reviewers or perform reviews as needed. Advance and develop tools and workflows to increase the efficiency of designs, specification development, and project execution. Demonstrate creativity, foresight, and mature judgment in anticipating and solving problems. Review and Approve timecards Working with client teams to identify BMI resources and project Leads requirements considering best practices. Identify BMI staff forecasting and maintaining billability of the BMI team by Regular sync-up meetings with the Department Manager Coordinate project schedules and resourcing needs with team leaders based on resource forecasting. Determine hiring needs based on resource forecasting and assist with talent identification and hiring process. Monitor the assigned staff s utilization and support to maintain goals as per T&D objectives. Maintain individual utilization above 75% to meet T&D Objectives. Regular sync-up meetings within the department Identify skill set gaps to address them through training or targeted hiring along with the Department Manager. Help in creating procedures for onboarding of new BMI team members. Drive continuous improvement and advance department tools and BMI efficiency. Recruit top talent and retention of staff. Promote work-life balance best practices with anyone working with/from BMI. Should be ready to travel to Domestic and International locations as and when required. Regular monitoring of budgets and schedules where an individual is an Ecosys PM Ensure the team assigned completes all assigned training. Maintain the performance of projects assigned to your team. Improve efficiencies of projects or processes by promoting Innovation and Automation. All other duties as assigned. Quality/Development Technical mentorship to direct reports to ensure they can effectively perform their job duties in a high-quality manner. Review quality system data for direct report staff and work with the team for any knowledge captures root cause analysis, and areas for improvement to be recorded or implemented. Meet with staff on a regular basis to discuss real-time performance driving continuous improvement Complete performance appraisal process (mid-year and annual performance appraisals) for staff to discuss short- and long-term goals and provide guidance, direction, and facilitation of opportunities to meet those goals. In coordination with Project Managers, the Regional BMI leadership, and with the Department Manager, strategically evaluate work assignments, training, and performance to ensure all their direct report staff is getting work and appropriate support that will allow them to grow and develop. Identify training needs for the department and support/develop training programs with Regional BMI leadership and other Section Managers. Collaborate with other departments on shared training. Knowledge, Skills and Abilities Demonstrate technical ability internally and externally. Proven leadership in developing and implementing a vision that has brought a positive impact. Ability to influence, lead, and manage change thoughtfully and positively. Ability to handle difficult situations with tact, poise, and discernment Proven collaboration, facilitation, and organization problem-solving skills in previous roles. Qualifications Qualifications and Experience A minimum of 8 years of overall experience is required, and a minimum of 2 years of BMI experience is preferred. Minimum Bachelor of Engineering or equivalent from a reputed institute. Must have excellent written and verbal communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees and management. Hands-on experience in leading and managing large teams. The ability to swiftly adapt to changes, make quick, informed decisions, foster innovation, and lead teams effectively through uncertainty. Technical ability in Engineering Design and Project management is strongly preferred. Working knowledge on substation communication networks, substation & industrial automation is preferred. The chosen candidate will be expected to commit at least 2 years to the role and help onboard their replacement at the end of their commitment. Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251570

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore. We are looking for Senior Recruitment Lead to join our team. This role will be based at our AtkinsR alis office in Bangalore, IN. How will you contribute to the team? To perform this role successfully, the candidate will be responsible for but not limited to the following: Responsible for mentoring, supporting and developing one of the AtkinsR alis divisional recruitment teams to deliver a high-quality, customer-oriented recruitment service. Accountable for trouble shooting and driving continuous improvements across the team and the wider HR function. Monitor and ensure compliance in meeting talent acquisition metric targets including: time to offer, interview-to-offer and other agreed KPI s. Collaborate with divisional Recruitment Partner (RP), Sourcing Team and GRASS team to apply best practice, drive continuous improvement and mobilize (internal & external) resourcing strategies to reduce overall time-to-hire and drive applicant quality Develop strong relationships with business stakeholders to become the recognised first point of contact for all operational recruitment related issues (with RP as the escalation point). Deliver end-to-end recruitment delivery of vacancies, including senior hires, within your division. Supporting the team to develop advertising programs (internal and external) in order to ensure high visibility with potential candidates. Develop successful working relationships with the wider recruitment community, HR teams and key business managers / directors, demonstrating a deep understanding of the requirements of the business area. Overall Line Management for your teams, ensuring that you offer support and development, managing workload, monitoring sickness and annual leave, and completing annual review processes. What will you contribute? Bachelor s degree in business administration, human resources or related discipline. Proven track record/experience recruiting/staffing experience in a corporate, professional services, consulting, or high-tech industry. Prior experience of working in a Recruitment Managed Service environment (preferably international support), RPO (recruitment process outsourcing) or an in-house recruitment team is essential. Strong communication and interpersonal skills can build effective relationships with internal and external stakeholders at all levels. Confident, diplomatic and tactful - demonstrating high levels of confidentiality. Resilient and able to work under pressure. Driven, highly organized with the ability to identify and focus on priorities and deliver to deadlines. Proficient in the use of Microsoft Office suite. Previous experience of working with recruitment, ATS (applicant tracking system) or vacancy management systems e.g. Workday. Worker Type Employee Job Type Regular

Company: Oliver Wyman Description: Oliver Wyman is now looking to recruit a Workflow Coordinator (Associate), to join our India office and be part of our IMEA (India Middle East Africa) team! The role will be based out of Gurugram office. Job Overview: As a Workflow Coordinator for Presentation Studio, you are responsible for triaging, prioritizing, and managing the studio s workflow and resourcing. You act as a key coordinator for creative production teams, ensuring resources are allocated effectively and deadlines are consistently met. Your role involves balancing workloads, monitoring project progress, and collaborating with all stakeholders to streamline processes and optimize efficiency. Expectations: Branding Maintain a good understanding of the brands values, visual identity, and tone of voice. Process Oversee workflows to ensure creative tasks are completed efficiently and within scope. Continuously evaluate and refine resource management and workflow systems for optimal delivery. Project/ Resource Management Triage incoming projects, assessing their alignment with business priorities and resource availability. Monitor project timelines and ensure all tasks meet deadlines and quality standards. Production Collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules. Coordinate with stakeholders to address capacity challenges. Creative Competency Maintain a high-level understanding of creative production workflows to manage project complexities effectively. Support the team by providing clear direction and prioritization aligned with project goals. Innovation & Adaptability Respond quickly to shifting priorities, adjusting plans to meet business and creative needs. Communication Serve as the central point of communication, ensuring all stakeholders are informed of project priorities and progress. Facilitate discussions to resolve conflicts and ensure alignment across teams Soliciting Opinion Gather feedback from creative and operational teams to identify areas for improvement. Incorporate client and stakeholder input to ensure alignment with expectations and project objectives. Leadership Guide teams in prioritizing tasks and managing workloads effectively. Mentor team members on best practices in resource management and workflow coordination Culture Promote a collaborative and efficient work environment that values clear communication and teamwork. Celebrate team achievements and create opportunities for professional growth. Ethics & Compliance Ensure resource allocation and workflows comply with organizational policies and legal standards. Proactively identify risks and develop strategies to mitigate them. AI Explore AI tools for resource forecasting, capacity planning, and workload optimization. Explore AI-driven analytics to predict and address potential workflow bottlenecks. Required Skills: Workflow Management: Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression. Resource Allocation: Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands. Communication Excellence: Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles. Process Optimization: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency. Collaboration and Flexibility: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Servicenow-Development.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud AWS Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Software Distribution & Patch management.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM MQ Infra Admin.Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: MSSQL Database Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online.Experience1-3 Years.

MAIN PURPOSE OF ROLE Manages teams with focus on policy and strategy implementation and control rather than development. Short-term operational/tactical responsibilities. Responsible for designing, developing, implementing and updating electronic data systems in accordance with the needs of the organisation. MAIN RESPONSIBILITIES Under general direction, participates as high level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Activities include evaluating, scheduling and resourcing development projects, investigating user needs, writing, testing and maintaining computer programs, and preparing systems documentation. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals. May act as team leader on less complex projects. Assists in training less experienced software development staff. QUALIFICATIONS Education Bachelors Degree ( 16 years) Experience/Background Minimum 4 years

Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS Apps Delivery - India Job Description Do you want to work with exciting customers across all sectors in the industry If you have a passion for tech, a customer-centric approach, and a background in team management, services, service delivery and Cloud Technologies , come and grow your career with us. Join us! Oracle is a technology leader that s changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services. https: / / www.oracle.com / customer-success / You will be a member of leadership and management of engineering team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracles products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Directly manages engineers/System Analysts, etc. with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. The role has responsibility to deliver services to customers all over NA, EMEA, LAD and APAC. Regular interaction with the internal account teams. Manages 12x7 model of remote delivery. General and Core Requirements: The background you should have for this job Minimum 10 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Lead and Managed a Team of 10+ members. Have experience in leveraging onshore and offshore teams, in multi-culture environment. Relevant technical knowhow and experience in Oracle products/technologies including Oracle EBS/ Fusion SaaS/ PeopleSoft, Cloud/OCI as well as people management experience, Project Management (PMP) certification or extensive Project Management experience, would be an advantage. Other related Technologies: Multi Cloud and Hybrid solutions. Solution designs and multi-Cloud integrations DevOps, AI and ML Strong EBS /Fusion is strongly recommended. Below mentioned Key Credentials with proven track record is needed: Working globally Building efficient delivery/virtual capabilities and teams Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership / Leading Change Managing teams performance Promoting Business Ethics Problem Solving and Innovation High Communication quality Services delivery quality Resource Utilization Development Planning and Organizing Delivery Management Automation and Tooling Escalation Management What you will do Lead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of different areas and services of Oracle database (offshore and onsite delivery, On premise and over cloud), delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope of the role Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering core Data Management Pillar. Form part of the global CSS management team, with shared accountability for technical capability Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way - whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Collaborate closely with other managers within the support organization. Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions Career Level - M3 Career Level - M3 Job Type: Regular Employee Role: People Manager Experience: 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location: Hyderabad, Bangalore, Noida Post Title: Senior Manager, CSS Global SaaS Apps Delivery - India Job Description Do you want to work with exciting customers across all sectors in the industry If you have a passion for tech, a customer-centric approach, and a background in team management, services, service delivery and Cloud Technologies , come and grow your career with us. Join us! Oracle is a technology leader that s changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We re looking for an experienced and self-motivated leader to lead a team of technical subject matter experts located in Europe as our Engineer Manager. Join our Global CSS leardership team and actively contribute to accelerating our customers success by leading our team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services. https: / / www.oracle.com / customer-success / You will be a member of leadership and management of engineering team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products. Responsibilities may be defined by named accounts, geography, product/solutions, or some combination thereof. Recruits, retains, develops, coaches, motivates, and generally manages multiple Account Management and/or Technical delivery resources to attain/exceed defined customer objectives. Responsible for driving a high degree of satisfaction with Oracles products and related implementation services and ensuring referenceability for continued profitable revenue streams over the long term. Directly manages engineers/System Analysts, etc. with operational focus on multiple accounts, products/solutions or a combination thereof. Personal objectives typically defined as a "roll-up" of all delivery resources reporting to the Delivery Leader. Understands own product/solutions portfolio extremely well and knows how to win relative to competition. Responsible for providing coaching, mentoring and helping team attain a high degree of customer satisfaction. Accountable for territory revenue and utilization, and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources within the business unit. Ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, executing quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and needs met. Attains results within Oracle management policies and practices. Executes company policies that affect immediate operation(s) and may have company-wide effect. The role has responsibility to deliver services to customers all over NA, EMEA, LAD and APAC. Regular interaction with the internal account teams. Manages 12x7 model of remote delivery. General and Core Requirements: The background you should have for this job Minimum 10 years IT organization background. Proven experience of working within a strategic resourcing and delivery environment Lead and Managed a Team of 10+ members. Have experience in leveraging onshore and offshore teams, in multi-culture environment. Relevant technical knowhow and experience in Oracle products/technologies including Oracle EBS/ Fusion SaaS/ PeopleSoft, Cloud/OCI as well as people management experience, Project Management (PMP) certification or extensive Project Management experience, would be an advantage. Other related Technologies: Multi Cloud and Hybrid solutions. Solution designs and multi-Cloud integrations DevOps, AI and ML Strong EBS /Fusion is strongly recommended. Below mentioned Key Credentials with proven track record is needed: Working globally Building efficient delivery/virtual capabilities and teams Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership / Leading Change Managing teams performance Promoting Business Ethics Problem Solving and Innovation High Communication quality Services delivery quality Resource Utilization Development Planning and Organizing Delivery Management Automation and Tooling Escalation Management What you will do Lead and develop a team of technical subject matter experts, responsible for working with customers to give the guidance and support the operation of different areas and services of Oracle database (offshore and onsite delivery, On premise and over cloud), delivering services that drive customer success and innovation. Being an active contributor in the CSS Business and Portfolio development. You will be measured on Customer satisfaction (internal and external customers), retention and growth, team utilisation, team development and retention, Practice development and XLOB collaboration including Product Management, Customer Success Leadership and Product Support, Consulting. Thrive in this crucial role! Scope of the role Be responsible for the successful technical delivery of CSS contracts into designated customer accounts within one or more country/region, covering core Data Management Pillar. Form part of the global CSS management team, with shared accountability for technical capability Be accountable as the point of contact, within the region/technology, to assure appropriate technical skills and resource coverage to fulfil CSS delivery commitments in the most efficient way - whether they be on-site, remote or third party Lead service/product development activities/initiatives as required Drive skills development of team members in line with CSS objectives, and their personal development plans, career goals (Individual contributors) Engage closely with the regional CSS TAM Organization and CSS Sales to understand and provide the resources and the skills needed to deliver proper, effective and efficient CSS Services Collaborate closely with other managers within the support organization. Develop strong relationships with partner organizations and other third parties as required to extend, in a flexible way, CSS delivery capacity Responsibilities Regular interaction with Sales, Presales, delivery teams to ensure appropriate solutions are being identified and implemented Active participation with the relevant regional and global collaboration programs to oversee the sharing of best practices, technical knowledge and experience among the ASE community Assist in developing business models in a variety of situations that impact customers and Oracle positively Provide leadership and direction to the team with coaching and mentoring capabilities Appraisal of their directs, setting of realistic measurable objectives and agreed personal development plans Ensure Team Utilisation, Global Centres Usage and Delivery cost are aligned with agreed targets and anomalies are identified and act upon Evangelize the value of Customer Success Services to the customer base and other lines of the Oracle business Act as a senior management point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands Oracle s and CSS product/solutions portfolio and knows how to win relative to competition. Ensure the managers and the team leaders validate and improve the quality of CSS processes and services as agreed by CSS leadership Ensure the team contributes to the wider development of services/product development activities/initiatives to contribute to customer success and business generation Key Strategic Deliverables: Driving Growth (enhance delivery capabilities, identify new opportunities, reduce expenses) Innovation (New Services, Process automation, New Tools, Product innovation, Build Competency). Enhance Visibility (Customer visibility, internal visibility). People Focus (Career development, Performance management) Operational Excellence (24x7 Operations, Fixed Scope services, Quality improvement) Achieve Revenue target. Achieve margin % target. Measurements Achieve quantitative objectives. The main KPIs for the role are: Team Utilization % Global Centers contribution % Staff development and retention Other Qualifications : MBA or/and PMP is recommended. 15+ years of professional experience in Information Technology, with a minimum of 5 + years people management and project/customer/account management experience in a IT consulting/Professional Services organization preferred: Experience handling service contracts, tracking project expenses and profitability analysis of specific engagements Experience with large scale IT implementations at Customers that involves one or more core set of Oracle Applications modules Ability to spot proactive services to the benefit of customer Solid presentation skills and the ability to adjust communication content to a wide range of audiences (e.g. layperson, engineers and C-level executives) Experience in leading to digital/cloud transformation of a technical team Familiarity with Amazon Web Services, Azure, Google Cloud, or similar cloud platforms would be of advantage. Experience on leading deployment of Cloud solutions

The Resourcing Assistant represents Capita throughout the hiring process and upholds the highest levels of candidate engagement and experience. The Resourcing Assistant works closely under the direction of the Resourcing Delivery Manager and will often support the Resourcing Specialist group. The focus of the role is to actively support candidates and the Resourcing Specialist in hiring entry level talent to the business through face to face, online, and verbal contact from the start to the end of the hiring process to provide an exceptional end to end recruitment and candidate experience within their designated business division or location. Job title: Intern Job Description: Responsible for providing an exceptional candidate support during the hiring process Understands best practice relating to Diversity & Inclusion to help cultivate the right culture where difference is respected and encouraged Has strong communication skills that enables a strong rapport with candidates to establish rapport, trust and a sense of credibility Provide timely and accurate support to the Resourcing Specialist and Resourcing Manager Works as part of one delivery team creating a collegiate and collaborative team dynamic Responsible for ensuring process and data compliance in Workday ensuring that this is the system of record and to ensure risk around personal and sensitive data is minimised Responsible for ensuring that offer documentation is sent to candidates within the agreed timescale either directly or with support from Resourcing Shared Services Ensure adherence to processes in relation to the legal right to work and pre-employment screening Location: Mumbai , India Time Type: Full time Contract Type: Contractor Agency

Statistical Programmer II Location: Ahmedabad, Gujarat, India Requisition Number 690 On-site Advanced Clinical is a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey. Our goal is to improve the lives of all those touched by clinical research approaching each opportunity with foresight, character, resilience and innovation. Based on decades of experience, we help our clients achieve better outcomes by conducting candid conversations and anticipating potential issues through our customized solutions. The Statistical Programmer II ( Programmer ) will have experience in all required areas of a Statistical Programmer I. The Statistical Programmer II is responsible for providing programming support for clinical trials. Responsibilities: Exceed expectations and responsibilities of a Statistical Programmer I Understand and implement CDISC and other regulatory standards Follow internal SAS programming conventions May serve as programming lead with responsibility for coordination of activities and timelines May prepare programming specifications for SDTM, ADaM and other derived datasets Apply knowledge of SAS programming to program/develop and/or validate statistical outputs according to the statistical analysis plan and other specifications; including but not limited to: SDTM, ADaM or other derived datasets Tables, listings and figures Review and provide input on case report form design Work effectively with other programmers, statisticians, data managers, database programmers and other cross-functional team members to ensure accurate and high-quality statistical outputs Standard Operating Procedures (SOPs) Strong understanding of departmental and company procedures; ability to guide others on procedures Additional Responsibilities Perform other duties as requested by management Qualifications: The ideal candidate should have a degree in Statistics, Computer Science, or a closely related field; work experience may be substituted for degree Minimum of 2 years direct SAS programming experience in pharmaceutical development or CRO environment Good knowledge of medical terminology and conduct and analysis of clinical trials Knowledge of relevant industry data standards (e.g. CDISC SDTM, ADaM, etc.) Excellent oral and written communication skills, organizational skills, and attention to detail are required

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company Role and responsibilities Role Purpose: Master Data Team Lead is responsible for leading the Master data process improvements and tools implementations in coordination with the global teams. In addition, is also responsible for Master Data object setup, modification and maintenance in various platforms, such as AX2012, Oracle and SAP S4 Hana, SAP EP21. The employee is responsible for supporting the process change testing, maintaining the process and system related documentation in comply with the company s rules and policies due to audit requirements. Key Objectives: Validate, create and maintain vendor master data records in various systems. Ensure the consistency of data across applications / platforms. Leading the VMD projects like implementation of tools - RDC, AEB, DUNS, Migration, Process improvements, etc. Responsible for timely, accurate data creation, maintenance, and deactivation of customer and vendor master data in different platforms. Ensure consistency of data across applications. Identify process improvement opportunities in current data structure, work processing, etc., and work with Business Process Owners, Business Process Specialists, SMEs and users to implement the opportunities to continually improve the system and process. Analyse and address affects caused by proposed changes prior to implementation and mitigate impacts to the business. Perform quality checks Perform mass update when it is required. Generate report from single or multiple platforms. Provide expertise in case of different master data object related issue, by initiating incidents based on the given information. Investigate and determine the root cause of the issues and make the necessary process modification/process improvement based on the results. Participate in projects and initiatives across multiple functional areas and regions where Master Data involvement or execution is required. Ensure data quality, compliance and consistency of master data across business systems. Validate, create and maintain vendor master data records in various systems. Ensure the consistency of data across applications / platforms. Leading the VMD projects like implementation of tools - RDC, AEB, DUNS, Migration, Process improvements, etc. Responsible for timely, accurate data creation, maintenance, and deactivation of customer and vendor master data in different platforms. Ensure consistency of data across applications. Identify process improvement opportunities in current data structure, work processing, etc., and work with Business Process Owners, Business Process Specialists, SMEs and users to implement the opportunities to continually improve the system and process. Analyse and address affects caused by proposed changes prior to implementation and mitigate impacts to the business. Perform quality checks Perform mass update when it is required. Generate report from single or multiple platforms. Provide expertise in case of different master data object related issue, by initiating incidents based on the given information. Investigate and determine the root cause of the issues and make the necessary process modification/process improvement based on the results. Participate in projects and initiatives across multiple functional areas and regions where Master Data involvement or execution is required. Ensure data quality, compliance and consistency of master data across business systems. Your qualifications and skills Requirements: 0-3 years of Oracle, SAP experience is a plus; Effective communication skills. Must have good verbal and written English language skills. Other language is an advantage. Advanced level abilities in MS Office (Microsoft Excel, Word, Power Point); Demonstrated ability to quickly learn and understand new process, systems; Good communication and interpersonal skills; ability to interact across multiple departments and levels of the organization by providing expertise in case of different master date related issues; Ability and willingness to act independently or with minimal instruction and take initiative; Good decision-making and problem-solving skills; Demonstrated understanding and commitment to internal control Work Experience 3 years or more experience in Shared Service environment and/or have financial background Industry Experience BPO/ Shared Services Education Graduate in financestream Functional Knowledge ERP experience, preferably Oracle/ SAP, Master Data object knowledge of customer, vendor Technical Knowledge Solid computer skills (Microsoft Office products, SAP) What we offer you Working at the world s only fully integrated aluminum and leading renewable energy company Diverse, global teams Flexible work environment/home office We provide you the freedom to be creative and to learn from experts Possibility to grow with the company, gain new certificates Attractive benefit package Please apply uploading your CV and optionally a cover letter. Only applications received through our online system will be considered, not via e-mail. Recruiter Lima Mathew Sr. HR Advisor People Resourcing A job where you make a difference. A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology youll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Click here to explore our world and the heart of our operations. Posted on: May 29, 2025 Location:

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Project Manager - Delivery Lead In this role, you will: Working within the Foundations IT Delivery Management team the role of the Delivery Lead is to own the relationship with respective value stream product owner(s), change leadership and stakeholders, to understand demand and organise supply capacity and delivery to meet requirements in line with expectations. In this role you are responsible for leading the delivery of specific outcomes that could take the form of projects and / or continuously evolving backlogs of work. In either scenario the responsibilities will include elements of planning, budget building and financial tracking, customer and stakeholder management through governance and communications etc. As a representative for the Delivery Team, you will participate in any local initiatives (e. g. HTI Delivery Excellence) and be the primary contact point for Delivery related matters that may impact or involve Foundations IT and act as a SME on delivery. You will support the team in managing stakeholder expectations on the delivery of agreed deliverables, engaging as necessary over and above the regular engagement by the Delivery Leads and act as a first point of escalation. You will help advise (the Foundations IT Head of Programmes) on the capacity and structure of the team by regularly engaging with business change delivery to understand upcoming demand, project priorities and requirements; other value stream delivery leads to agree scope, interlock plans etc. In conjunction with the delivery team develop and maintain a portfolio roadmap & pipeline of demand from customers, utilizing this to discuss pod capacity, resourcing decisions to match skills against demand with other peer ITPMs. Work with the Delivery Leads, Engineering Leads and pods to develop and operate best practice on agile delivery backlog, stories, sprint planning etc. Responsibilities will include (but not limited to): Active management of our customers and stakeholders to ensure we understand and exceed their expectations Ensuring all project reporting including progress, plan, risks, issues, and dependencies as well as other ad hoc requests meet expected standards Achieving and maintaining any delivery OKRs and reporting metrics dictated by the central Delivery Excellence team Inputs into periodic focus meetings to explain scope, status, and outlook to senior management. You will work closely with Foundations IT management, architecture, pod Technical Lead(s), Product Owners and Change / Transformation project managers for the successful delivery of agreed deliveries. Requirements To be successful in this role, you should meet the following requirements: Extensive experience in working in Agile delivery Identifies all relevant stakeholders (e. g. business, transformation / change and IT) and dependent parties (e. g. VS IT team) and maintains effective relationships with them Build relationships within technology, change delivery and other stakeholders. Demonstrable experience of managing projects including the management of engineering teams, project plans, budgets, risks, and issues Good communication and negotiation skills to manage demand versus capacity mismatches. Understands the VS / stakeholder strategy to enable proactive management of the delivery demand and be an active contributor to the delivery strategy Be able to facilitate all aspects of delivery and become a recognized go to single point of contact for your scope of your team s delivery. Timely escalation to the Portfolio Lead as and when required to enable effective issue management Active contributor to IT planning and VS planning to plan delivery priorities as required to meet VS delivery needs. Responsible for preparation and ownership of delivery reporting and artefacts in line with agreed delivery governance framework e. g. Clarity, NEXO, Spotlight Proactive communication of project progress, ensuring stakeholders are suitably informed You ll achieve more when you join HSBC. .