Resource Manager

Job Description

Role: Resource Manager Location: Remote working until further notice The Resource Manager is a key member of the capacity management, resourcing and creative function within Inside Ideas Group. They will be executing the day to day resource management to ensure our teams are supported in always providing highest quality creative output in a cost effective and timely manner, by knowing our employees talents and utilising them in the right way. WHAT YOU WILL YOU BE DOING: Management of all resource requests for teams, assign relevant resource to each request in a timely, efficient manner. Monitor resource requests and fulfill needs with internal resources, offshore resources or freelancers Working closely with the departmental and Project Management team to source the most appropriate talent for each project and request. Identify and resolve any potential resource conflicts and/or escalate to Creative Services Lead prior to a crisis occurring Train teams and new joiners in the resourcing process and tools used. Maintaining and developing our use of all systems, including but not limited to Global Resourcing Portal, JIRA and OMG. Supporting with Freelance management - Tracking, timesheet management, contract generation & bookings when required. Work your networks and utilize recruiting agency partners to find and screen the best creative talent for open roles for the business. Working within the wider Global Resourcing Community to resource solutions geographically based on capacity Pulling reports & providing data Being the in-house expert for the team and rest of the business on our skill sets and capabilities. Engage in the creation of best practices and processes for Resourcing and Talent Teams Work with the Talent Team to match internal candidates to our open roles Create a bench of talent for a range of creative jobs in several key markets Regular maintenance of freelancer records so we have accurate data Provide excellent customer service to client teams and talent WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE: At least 3 years experience working in Recruitment or as a Resource manager in a creative agency A problem solver with an understanding of the creative industry. Great attention to detail under pressure Be a people focused person Excellent organisational and communication skills Experience in working and managing high volume of work Ability to multitask effectively and deal with constant requests and changes Good negotiation skills Effective multitasking, prioritization, and time-management abilities Strong sense of organization and follow-through, ability to manage multiple sourcing requests at one time Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations