Reservation Manager

Job Title: Reservation Manager

Location: Goa

Salary: ₹35,000 – ₹45,000 per month

Experience Required: 5+ years (Experience in 4- or 5-star properties)

Joining: Immediate joiners preferred

About the Role:

We are hiring a *Reservation Manager* with strong experience in luxury hospitality. The ideal candidate will have a proven track record working with 4- or 5-star hotels/resorts, excellent communication skills, and the ability to manage high-volume bookings with accuracy.

Key Responsibilities:

• Oversee and manage the complete reservations process, ensuring smooth daily operations.
• Handle individual and group reservations across multiple channels including OTAs, website, and direct calls.
• Maximize occupancy and revenue by implementing effective yield and rate management strategies.
• Coordinate with Front Office, Sales, and other departments to ensure seamless guest experience.
• Handle guest queries professionally and promptly.
• Supervise, guide, and train the reservations team.
• Prepare accurate occupancy and revenue reports for management review.

Requirements:

• Minimum 5 years of experience in reservations/front office, specifically in a 4- or 5-star property.
• Proficient in PMS software and OTA channel management.
• Strong communication, leadership, and problem-solving skills.
• Detail-oriented and able to work under pressure.
• Immediate availability will be a strong advantage.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

Speak with the employer
+91 9209664479