Reservation Executive

We are still hashtag#hiring! Know anyone who might be interested?Job Title: Reservations Executive Location: CRS Office, Ernakulam Company: Blanket Hotel & SpaCompany DescriptionBlanket Hotel & Spa is a premier luxury resort in kerala . Known for its breathtaking views and top-tier hospitality, Blanket offers 5-star accommodations and unmatched guest experiences at affordable rates. Our commitment lies in creating memorable stays defined by comfort, elegance, and personalized service.Role DescriptionThis is a full-time, on-site position based at our Central Reservation System (CRS) Office in Ernakulam. The Reservations Executive will be responsible for:Handling all reservation-related tasks, including processing bookings via phone, email, and online channelsManaging room inventory and availabilityAddressing customer inquiries and ensuring prompt and professional serviceCoordinating with the front office, sales, and other departments to maximize room occupancy and revenuePromoting hotel offers and services to prospective guestsMaintaining accurate records and reports of all reservation transactionsQualificationsExcellent communication skills in English (Malayalam or Hindi is a plus)Proven customer service orientation and problem-solving abilitiesExperience in reservations or front office operations within the hospitality industryFamiliarity with hotel management software WINHMS Sales-driven mindset with the ability to upsell and cross-sell hotel servicesFlexible to work on weekends, holidays, and rotational shiftsBachelor’s degree in Hospitality Management or related field preferred

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

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+91 8078325670