Relationship Officer

3 years

0 Lacs

Posted:21 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

This job is provided by apna.co Job Title: Relationship Officer – LAPDepartment: SalesReports To: Sales ManagerLocation: Indore

Job Purpose

To acquire new customers and manage existing relationships for mortgage products such as home loans, loan against property (LAP), balance transfer, and top-up loans, ensuring sales targets are met while delivering a superior customer experience.

Key Responsibilities

  • Customer Acquisition:
Identify potential customers through various channels (field visits, references, builder contacts, cold calls, walk-ins, etc.).
Explain mortgage products, eligibility, documentation requirements, and application process to prospective customers.Conduct initial screening and financial assessment of clients.
  • Sales and Target Achievement:
Achieve monthly and quarterly sales targets for mortgage products.
Cross-sell other financial products (insurance, personal loans, etc.) where applicable.
  • Relationship Management:
Maintain healthy relationships with customers, builders, property consultants, and other stakeholders.
Provide end-to-end assistance to customers from sourcing to disbursement of loans.
  • Documentation and Compliance:
Collect and verify all required documents from clients.
Ensure adherence to KYC norms, internal processes, and regulatory guidelines.Coordinate with credit, operations, and legal teams for timely processing and disbursal.
  • Market Intelligence:
Keep track of market trends, competitor offerings, and pricing strategies.Provide feedback to product and business teams to refine offerings.

Key Skills And Competencies

  • Strong interpersonal and communication skills
  • Result-oriented with a customer-first mindset
  • Knowledge of mortgage and retail lending products
  • Basic understanding of financial documents and credit norms
  • Negotiation and networking ability
  • Self-motivated and target-driven

Educational & Experience Requirements

  • Qualification: Graduate or Postgraduate in any stream (Finance/Commerce preferred)
  • Experience: 1–3 years in mortgage/home loan sales or financial services (freshers with strong sales inclination can also be considered.
Contact details - 8574699034(What's up Your updated cv)

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