Regional Project Manager KA, AP, TG

Job Purpose

To deliver projects in alignment with the brand business strategy and trade team by managing cross-functional teams, ensuring timely project execution. The role also involves bringing new trends, technologies, and innovations into retail space through execution of best-in-class stores within defined budgets, timelines, and quality standards. It includes maintaining and renovating existing stores to align with the latest trends.

Job Context & Major Challenges

To sustain high customer satisfaction and engagement, retail stores must be visually attractive and well-maintained to deliver an exceptional shopping experience. The role focuses on ensuring retail infrastructure is energy efficient, trend-aligned, and delivers optimal store experience while overcoming implementation and vendor-related challenges.

Key Challenges:

• Implementing new trends and technologies at reduced costs in the retail environment
• Executing stores with new franchise vendors without compromising on brand identity
• Performing Repair & Maintenance (RnM) work during night hours regularly
• Managing local regulatory requirements and statutory approvals
• Forecasting and mitigating risks related to socio-cultural factors (festivals, strikes, labor holidays)
• Educating vendors to meet timelines, budgets, and quality standards
• Handling procurement challenges in volatile markets
• Managing projects across varied geographical locations

Key Result Areas and Supporting Actions

KRA 1: Store Opening and Renovation Timelines

• Prepare work schedules, forecast handover dates, and proactively plan for delays
• Conduct regular site visits and coordinate with stakeholders like VM, design, landlords, franchises, vendors, operations, and legal
• Organize project steering meetings, complete documentation, and manage estimates, site measurements, and PO creation
• Target project completion within 39 days

KRA 2: Vendor Development

• Develop new vendors based on regional demand forecasts
• Onboard at least 10 new vendors as needed in the region

KRA 3: Cost Control for New and Renovated Stores

• Explore and implement cost-effective retail infrastructure solutions
• Drive adoption of energy-efficient technologies to reduce utility costs by 5%

KRA 4: Repairs & Maintenance

• Respond to RnM requests and complete jobs within 9 days of approval
• Conduct store visits to monitor repair quality

KRA 5: Vendor Management and Forecast Accuracy

• Ensure accurate forecasting and timely project handovers to VM
• Leverage PMI/PMP methodologies to manage integration, resources, and risk
• Share detailed MS Project schedules with stakeholders to enable early risk detection and activity overlap to crash timelines